Data Protection Audit Report

The request was successful.

Dear NHS 24,

Please provide a copy of the 20 December 2010 data protection audit of NHS 24, conducted by the Information Commissioner.

Yours faithfully,

Mr Wyllie

FOI, NHS 24

Dear Mr Wyllie

FREEDOM OF INFORMATION REQUEST NO 8108

We are in receipt of your request for information from NHS 24 and will be
in touch with you again within 20 working days.

Yours sincerely

Alison Morton

Alison Morton

Information Governance Manager

NHS 24

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FOI, NHS 24

Dear Mr Wylie

FOI REQUEST NO 8108

Further to your request for information from NHS 24, please find below our response.

The final audit report of the audit carried out by the Information Commissioner's Office in August 2010 is attached as requested. It should be noted that this report was the result of a proactive decision by NHS 24 to volunteer to participate in a 'consensual' audit to assist us in the identification of good practice, levels of compliance and to further enhance levels of awareness of data protection issues throughout the organisation. It was not the result of any breach of the Data Protection Act 1998 by NHS 24.

NHS 24 is now working towards completion of an action plan associated with the outcome of the audit report and this will be revisited by the Information Commissioner's Office in late November 2011.

Should you be unhappy with the information supplied, you can access the NHS 24 Internal Review Process by writing to the Chief Executive, NHS 24, Caledonia House, Cardonald Business Park, Fifty Pitches Road, Glasgow, G51 4EB quoting the reference number at the top of this email. You have 40 working days to request a review following receipt of this email.

If you remain unhappy following the outcome of the internal review it is your right to ask for advice and assistance from the Scottish Information Commissioner, Kinburn Castle, Doubledykes Road, St. Andrews, Fife, KY16 9DS.

Yours sincerely

Alison Morton

Information Governance Manager

NHS 24

Angela McMahon
Patient Affairs Officer
NHS 24
Caledonia House
Cardonald Park
Glasgow
G51 4EB

Tel: 0141 337 4501
fax: 0141 882 6764
Email:[email address]

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Dear FOI,

Thank you for your message.

You failed to attach the document in question.

Yours sincerely,

Mr Wyllie

FOI, NHS 24

1 Attachment

Dear Mr Wyllie

Please find attached the document in question. Apologies for this omission.

Regards
Angela

Angela McMahon
Patient Affairs Officer
NHS 24
Caledonia House
Cardonald Park
Glasgow
G51 4EB

Tel: 0141 337 4501
fax: 0141 882 6764
Email:[email address]

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Mr Wyllie left an annotation ()

This made front page news in the Scottish Daily Mail on 8th August 2011. The headline was "Are Your NHS Files Secure?"

There is no online article.

Mr Wyllie left an annotation ()

Proof of the article can be found here:

http://twitter.com/#!/AlanRoden