Data Privacy Compliance Tools

Owain O'Brian made this Freedom of Information request to Southend-on-Sea City Council Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

The request was successful.

Dear Southend-on-Sea City Council,

1. Does your organisation use any applications or software to record Record of Processing Activity (ROPA)?
If so, please state the product name(s) and version numbers(s) (if known)

2. Does your organisation use any applications or software to support preparation for, or maintenance of ISO 27001 and/or ISO 27701 compliance?
If so, please state the product name(s) and version numbers(s) (if known)

3. Does your organisation use any applications or software associated with data breach management?
If so, please state the product name(s) and version numbers(s) (if known)

4. Does your organisation use any applications or software for Policy Management?
If so, please state the product name(s) and version numbers(s) (if known)

5. Does your organisation use any applications or software associated with handling FOI requests?
If so, please state the product name(s) and version numbers(s) (if known)

6. Does your organisation have any plans to explore the market regarding data privacy compliance tools? If so, please describe

7. Who is responsible for procuring ICT applications that support your organisation's Information Governance teams? A job-title & directorate will be sufficient

Yours faithfully,

Owain O'Brian

council, Southend-on-Sea City Council

Thank you for contacting Southend City Council. This is an automated
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Essex SS2 6EP

Email: [3][Southend-on-Sea City Council request email]

Web: [4]http://www.southend.gov.uk

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The information in this e-mail and any attachments is confidential and may
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4. http://www.southend.gov.uk/

council, Southend-on-Sea City Council

Good morning

Thank you for your email.

Your enquiry has been sent to the Freedom of Information Requests Department for assistance.

Regards

Customer Service Centre
Naima, Southend-on-Sea City Council
Civic Centre
Victoria Avenue
Southend-on-Sea
Essex SS2 6EP
Email: [Southend-on-Sea City Council request email]  
Web: www.southend.gov.uk
Do It Online...
Apply for it; Book it; Find it; Pay it; Report it; Say it; View it

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The information in this e-mail and any attachments is confidential and may be subject to legal professional privilege. It is intended solely for the attention and use of the named addressee(s). If you are not the intended recipient, please notify the sender immediately. Unless you are the intended recipient or his/her representative you are not authorised to, and must not, read, copy, distribute, use or retain this message or any part of it. Communications sent to or from this organisations may be subject to recording and/or monitoring in accordance with relevant legislation.
At present the integrity of e-mail across the Internet cannot be guaranteed and messages and documents sent via this medium are potentially at risk. You should perform your own virus checks before opening any attachments.
Consider the environment. Please don't print this e-mail unless you really need to.

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Southend FOI Requests, Southend-on-Sea City Council

Customer Notice: Please do not e-mail Freedom of Information requests for
Southend-on-Sea City Council to individual officers. Please instead direct
them to [1][email address] where our central team will
direct their registration and completion.

 

Dear O O’Brian,

 

Thank you for your request received on 22.03.2023 for information under
the Freedom of Information Act 2000 or the Environmental Information
Regulations 2004.

 

Your request should receive a reply by 19.04.2023.

 

If you have any other queries, please get in touch quoting the FOI
reference number FOI 12808. Where possible please use email as telephone
contact may not always be possible due to revised working arrangements.

 

Kind regards,

 

Holly Gudgin – Corporate Freedom of Information Team

Information Governance, Complaints and Resolution Hub | Information Rights
Support | Southend-on-Sea City Council

( 01702 534929 (Direct) | * [2][email address] |
8 [3]www.southend.gov.uk

Southend-on-Sea City Council, Civic Centre, Victoria Avenue, Southend on
Sea, Essex, SS2 6ER

 

 

══════════════════════════════════════════════════════════════════════════

The information in this e-mail and any attachments is confidential and may
be subject to legal professional privilege. It is intended solely for the
attention and use of the named addressee(s). If you are not the intended
recipient, please notify the sender immediately. Unless you are the
intended recipient or his/her representative you are not authorised to,
and must not, read, copy, distribute, use or retain this message or any
part of it. Communications sent to or from this organisations may be
subject to recording and/or monitoring in accordance with relevant
legislation.

At present the integrity of e-mail across the Internet cannot be
guaranteed and messages and documents sent via this medium are potentially
at risk. You should perform your own virus checks before opening any
attachments.

Consider the environment. Please don't print this e-mail unless you really
need to.

References

Visible links
1. mailto:[email address]
2. mailto:[email address]
3. http://www.southend.gov.uk/
http://www.southend.gov.uk/

Southend FOI Requests, Southend-on-Sea City Council

Dear O O’Brian,

 

Re: Freedom of Information Request – FOI 12808

 

I am writing regarding your request for information, which was received on
22.03.2023.

 

In that request you asked us for information below. I can confirm that the
search for the information you requested has been completed and I can
advise you of the following:

 

 1. Does your organisation use any applications or software to record
Record of Processing Activity (ROPA)? If so, please state the product
name(s) and version numbers(s) (if known)

 

• We use a standard Microsoft Excel spreadsheet. We download content
from LG Inform Plus.

 

 2. Does your organisation use any applications or software to support
preparation for, or maintenance of ISO 27001 and/or ISO 27701
compliance? If so, please state the product name(s) and version
numbers(s) (if known)

 

• No

 

 3. Does your organisation use any applications or software associated
with data breach management? If so, please state the product name(s)
and version numbers(s) (if known)

 

• We record and monitor data security incidents (including breach
management) using Pentana Risk software.

 

 4. Does your organisation use any applications or software for Policy
Management? If so, please state the product name(s) and version
numbers(s) (if known)

 

• No

 

 5. Does your organisation use any applications or software associated
with handling FOI requests? If so, please state the product name(s)
and version numbers(s) (if known)

 

• We record and monitor FOI requests using Pentana Risk software.

 

 6. Does your organisation have any plans to explore the market regarding
data privacy compliance tools? If so, please describe

 

• We have no recorded plans of this type.

 

 7. Who is responsible for procuring ICT applications that support your
organisation's Information Governance teams? A job-title & directorate
will be sufficient

 

• Customer Support Manager - Information Governance, Complaints and
Resolution Hub, Customer Services, Finance and Resources Directorate.

 

If you wish to discuss any of the above, please contact me. Please
remember to quote the above reference number above in any future
communications.

 

If you are unhappy with the service you have received and would like a
formal review of our response, you can write to the Information Rights
Support Service via email at [1][email address].

 

If you are not content with the outcome of your review, you can make a
complaint under the Council’s complaints process by writing to the
Complaints Support Service via email at
[2][email address] or via post to Civic Centre,
Victoria Avenue, Southend-on-Sea, Essex, SS2 6ER.

 

You can also apply directly to the Information Commissioner (ICO) for a
decision although generally the ICO cannot make a decision unless you have
exhausted the Council’s complaints procedure. The Information Commissioner
can be contacted at: The Information Commissioner’s Office, Wycliffe
House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

 

Yours sincerely,

 

Holly Gudgin – Corporate Freedom of Information Team

Information Governance, Complaints and Resolution Hub | Information Rights
Support | Southend-on-Sea City Council

( 01702 534929 (Direct) | * [3][email address] |
8 [4]www.southend.gov.uk

Southend-on-Sea City Council, Civic Centre, Victoria Avenue, Southend on
Sea, Essex, SS2 6ER

 

 

══════════════════════════════════════════════════════════════════════════

The information in this e-mail and any attachments is confidential and may
be subject to legal professional privilege. It is intended solely for the
attention and use of the named addressee(s). If you are not the intended
recipient, please notify the sender immediately. Unless you are the
intended recipient or his/her representative you are not authorised to,
and must not, read, copy, distribute, use or retain this message or any
part of it. Communications sent to or from this organisations may be
subject to recording and/or monitoring in accordance with relevant
legislation.

At present the integrity of e-mail across the Internet cannot be
guaranteed and messages and documents sent via this medium are potentially
at risk. You should perform your own virus checks before opening any
attachments.

Consider the environment. Please don't print this e-mail unless you really
need to.

References

Visible links
1. mailto:[email address]
2. mailto:[email address]
3. mailto:[email address]
4. http://www.southend.gov.uk/
http://www.southend.gov.uk/