Data of how direct payments are being used by users
Dear Newport City Council,
Could you provide any data you hold regarding what direct payments are specifically being used for by users? The more comprehensive and specific this list is, the better. For example, data showing DPs being used for a gym membership would be far better than data showing DPs being used for "leisure activities" which would be too broad and nonspecific.
If you require dates to extract this data could you extract it from the last five financial years as follows:
• 2018-2019
• 2019-2020
• 2020-2021
• 2021-2022
• 2022-2023
Yours faithfully,
Dean
Good Afternoon,
Thank you for contacting Newport City Council.
To enable us to process your request could you please provide your surname.
Once received we will log your request and provide your with a reference number.
Kind Regards
Sarah Jones
Information Management
Dear NCC - Information Management,
No problem - my name is Clayton Dean
Yours sincerely,
Dean
Good Afternoon,
Thank you for your request for information about :
Direct Payments
Received on 17/05/2023
This request has been formally logged in our FOI management system and has been assigned the reference REQ11351.
You should receive a reply to your request within the statutory time limit of 20 working days.
Please remember to quote the reference number REQ11351 in any future communications.
Yours sincerely,
Information Management
Mae’r Cyngor yn croesawu gohebiaeth yn Gymraeg, Saesneg neu yn y ddwy iaith. Byddwn yn cyfathrebu â chi yn ôl eich dewis. Ni fydd gohebu yn Gymraeg yn arwain at oedi.
The Council welcomes correspondence in English or Welsh or both, and will respond to you according to your preference. Corresponding in Welsh will not lead to delay.
Disclaimer/Ymwadiad
This email contains information intended for the addressee only and may be confidential, the subject of legal or professional privilege, or be otherwise protected from disclosure. If you are not the intended recipient of this message, please notify the sender immediately and do not disclose, distribute or copy the email to any other party. This email and any attached file are the property of Newport City Council.
When you email Newport City Council, you consent to the Council monitoring and reading any such emails for the purposes of security and legislative compliance. For the full disclaimer please access http://www.newport.gov.uk/disclaimer.
Mae'r e-bost hwn yn cynnwys gwybodaeth y bwriedir ar gyfer y derbynnydd yn unig a gall fod yn gyfrinachol, yn destun ragorfraint gyfreithiol neu broffesiynol, neu fel arall wedi’i diogelu rhag cael ei rhyddhau. Os nad chi yw derbynnydd bwriadedig y neges hon, a fyddech cystal â rhoi gwybod i'r anfonwr ar unwaith a pheidio â datgelu, dosbarthu neu gopïo’r e-bost i unrhyw barti arall. Mae’r e-bost hon ac unrhyw ffeiliau atodedig yn eiddo i Gyngor Dinas Casnewydd.
Pan fyddwch yn anfon e-bost at Gyngor Dinas Casnewydd, rydych yn cydsynio i’r Cyngor fonitro a darllen unrhyw e-byst o’r fath at ddibenion cydymffurfio â diogelwch ac â deddfwriaeth. I weld yr ymwadiad llawn ewch i http://www.newport.gov.uk/ymwadiad
Dear C Dean,
Thank you for your recent request for information which I have enclosed
below for ease of reference. Your request has been treated in accordance
with the Freedom of Information Act 2000 and/or the Environmental
Information Regulations 2004.
Your Request : REQ11351
I can confirm that we hold information that falls within the scope of your
request. The answers to your questions have been provided in Red Text
below
Could you provide any data you hold regarding what direct payments are
specifically being used for by users? The more comprehensive and specific
this list is, the better. For example, data showing DPs being used for a
gym membership would be far better than data showing DPs being used for
“leisure activities" which would be too broad and nonspecific.
If you require dates to extract this data, could you extract it from the
last five financial years as follows:
• 2018-2019
• 2019-2020
• 2020-2021
• 2021-2022
• 2022-2023
Section 12 of the Freedom of Information Act states that a public
authority is not obliged to comply with a request for information if the
authority estimates that the cost of complying with the request would
exceed the appropriate limit of either 18 hours and/or £450. To enable us
to identify the information you requested we would need to manually check
approx. 300-350 care plans. The detail you are requesting would be
contained in narrative and not a specific question on the form. Direct
payments are used to support and provide a flexible approach in relation
to an individual's care and support needs.
I hope this provides the information you were looking for; if there is any
further information that we can provide, please submit a further request.
If you have any queries about this email or if you are unhappy with the
service you have received in relation to your request and wish to make a
complaint or request a review of our decision, please contact me.
If you are not content with the subsequent outcome of your complaint, you
may apply directly to the Information Commissioner for a decision.
Generally, the ICO cannot make a decision unless you have exhausted the
Councils complaints procedure. To contact the Information Commissioner
click [1]HERE.
For future reference, all Freedom of Information requests can now be
submitted via the link below.
[2]www.newport.gov.uk/foi
Kind regards,
Jodi
Information Management
Mae’r Cyngor yn croesawu gohebiaeth yn Gymraeg, Saesneg neu yn y ddwy
iaith. Byddwn yn cyfathrebu â chi yn ôl eich dewis. Ni fydd gohebu yn
Gymraeg yn arwain at oedi.
The Council welcomes correspondence in English or Welsh or both, and will
respond to you according to your preference. Corresponding in Welsh will
not lead to delay.
Disclaimer/Ymwadiad
This email contains information intended for the addressee only and may be
confidential, the subject of legal or professional privilege, or be
otherwise protected from disclosure. If you are not the intended recipient
of this message, please notify the sender immediately and do not disclose,
distribute or copy the email to any other party. This email and any
attached file are the property of Newport City Council.
When you email Newport City Council, you consent to the Council monitoring
and reading any such emails for the purposes of security and legislative
compliance. For the full disclaimer please access
http://www.newport.gov.uk/disclaimer.
Mae'r e-bost hwn yn cynnwys gwybodaeth y bwriedir ar gyfer y derbynnydd yn
unig a gall fod yn gyfrinachol, yn destun ragorfraint gyfreithiol neu
broffesiynol, neu fel arall wedi’i diogelu rhag cael ei rhyddhau. Os nad
chi yw derbynnydd bwriadedig y neges hon, a fyddech cystal â rhoi gwybod
i'r anfonwr ar unwaith a pheidio â datgelu, dosbarthu neu gopïo’r e-bost i
unrhyw barti arall. Mae’r e-bost hon ac unrhyw ffeiliau atodedig yn eiddo
i Gyngor Dinas Casnewydd.
Pan fyddwch yn anfon e-bost at Gyngor Dinas Casnewydd, rydych yn cydsynio
i’r Cyngor fonitro a darllen unrhyw e-byst o’r fath at ddibenion
cydymffurfio â diogelwch ac â deddfwriaeth. I weld yr ymwadiad llawn ewch
i http://www.newport.gov.uk/ymwadiad
References
Visible links
1. https://ico.org.uk/global/contact-us/
2. http://www.newport.gov.uk/foi
Dear NCC - Information Management,
Please see the request again below, except now it is in a refined form. Thank you.
☆For the attention of Adult Social Services☆
Could you provide any data you hold regarding what direct payments are specifically being used for by users? The more comprehensive and specific this list is, the better. For example, data showing DPs being used for a gym membership would be more useful and insightful than data showing DPs being used for "leisure activities" which would be too broad and nonspecific.
If you require dates to extract this data could you extract it from the last five financial years as follows:
• 2018-2019
• 2019-2020
• 2020-2021
• 2021-2022
• 2022-2023
I appreciate that this data might be quite vast and could even prevent you from fulfilling this FOI request. If this is the case, then please refine my query even further as follows:
- Include data for adults aged 19 - 59 ONLY. Other ages can be disregarded/excluded from the data.
AND
- Include data for the previous 2 financial years ONLY - 2021/2022 & 2022/2023 respectively.
This should ensure a less intensive trawl and allow this freedom of information request to be fulfilled. Thank you.
Yours sincerely,
Dean
Dear Sir/Madam
Thank you for your request for information about :
Follow on to REQ11351
Received on 25/05/2023
This request has been formally logged in our FOI management system and has been assigned the reference REQ11382.
You should receive a reply to your request within the statutory time limit of 20 working days.
Please remember to quote the reference number REQ11382 in any future communications.
Yours sincerely,
Information Management
Mae’r Cyngor yn croesawu gohebiaeth yn Gymraeg, Saesneg neu yn y ddwy iaith. Byddwn yn cyfathrebu â chi yn ôl eich dewis. Ni fydd gohebu yn Gymraeg yn arwain at oedi.
The Council welcomes correspondence in English or Welsh or both, and will respond to you according to your preference. Corresponding in Welsh will not lead to delay.
Disclaimer/Ymwadiad
This email contains information intended for the addressee only and may be confidential, the subject of legal or professional privilege, or be otherwise protected from disclosure. If you are not the intended recipient of this message, please notify the sender immediately and do not disclose, distribute or copy the email to any other party. This email and any attached file are the property of Newport City Council.
When you email Newport City Council, you consent to the Council monitoring and reading any such emails for the purposes of security and legislative compliance. For the full disclaimer please access http://www.newport.gov.uk/disclaimer.
Mae'r e-bost hwn yn cynnwys gwybodaeth y bwriedir ar gyfer y derbynnydd yn unig a gall fod yn gyfrinachol, yn destun ragorfraint gyfreithiol neu broffesiynol, neu fel arall wedi’i diogelu rhag cael ei rhyddhau. Os nad chi yw derbynnydd bwriadedig y neges hon, a fyddech cystal â rhoi gwybod i'r anfonwr ar unwaith a pheidio â datgelu, dosbarthu neu gopïo’r e-bost i unrhyw barti arall. Mae’r e-bost hon ac unrhyw ffeiliau atodedig yn eiddo i Gyngor Dinas Casnewydd.
Pan fyddwch yn anfon e-bost at Gyngor Dinas Casnewydd, rydych yn cydsynio i’r Cyngor fonitro a darllen unrhyw e-byst o’r fath at ddibenion cydymffurfio â diogelwch ac â deddfwriaeth. I weld yr ymwadiad llawn ewch i http://www.newport.gov.uk/ymwadiad
Dear Newport City Council,
To compliment the core request, could you also provide your practice guidance policies on direct payments, personal budgets and any other policies which you feel are relevant to this request.
Yours faithfully,
Dean
Dear Newport City Council,
I have further refined my request which I have included in full below. I hope this helps.
☆For the attention of Adult Social Services☆
The term data in the heading above refers to the actual activity/service/goods that a direct payment was/is used for and not just the broader category that it falls within. Of course, the broader category can be included as well. Where direct payments are used for personal assistants (PA), these can be excluded from the dataset.
The primary purpose of this request is to receive a full breakdown of how individual users spend their direct payments. The amount of each payment would be very useful but not essential. The total direct payment amount each person receives is useful though and this can be displayed weekly or monthly or whichever is easiest for you.
So, to re-iterate, please provide all data in relation to how direct payments are specifically being used by users aged 24 - 54 and all other age groups can be excluded. The more comprehensive and detailed this list is, the more useful it will be for this FOI request. For example, data showing DPs being used for a gym membership (including how much it costs) would be far more valuable than data showing DPs being used for "leisure activities" which would be too broad; nonspecific and unhelpful.
If you require dates to extract this data could you extract it from either of the following financial years (preferably both):
• 2018-2019
• 2022-2023
I appreciate that this data can be quite laborious at times, especially if extracting the data from a manual trawl of individual care and support plans. It may or may not be easier to consider past audits and current monitoring systems to extract the same data and always remember to keep it within the age parameters of 24 - 54 which should exclude the majority of users.
To compliment the core request, could you kindly send me your direct payments policy including your practice guidance for practitioners. Could you also send me your Care and Support Planning Policy along with your practice guidance for practitioners. Please send any other policies you feel are relevant or related to the policies and practice guidance documents requested above.
Yours faithfully,
Dean
Dear C Dean,
Thank you for your recent request for information which I have enclosed
below for ease of reference. Your request has been treated in accordance
with the Freedom of Information Act 2000 and/or the Environmental
Information Regulations 2004.
Your Request : REQ11382
I can confirm that we hold information that falls within the scope of your
request. The answers to your questions have been provided in Red Text
below
Please see the request again below, except now it is in a refined form.
Thank you.
☆For the attention of Adult Social Services☆
Could you provide any data you hold regarding what direct payments are
specifically being used for by users? The more comprehensive and specific
this list is, the better. For example, data showing DPs being used for a
gym membership would be more useful and insightful than data showing DPs
being used for "leisure activities" which would be too broad and
nonspecific.
If you require dates to extract this data could you extract it from the
last five financial years as follows:
• 2018-2019
• 2019-2020
• 2020-2021
• 2021-2022
• 2022-2023
I appreciate that this data might be quite vast and could even prevent you
from fulfilling this FOI request. If this is the case, then please refine
my query even further as follows:
- Include data for adults aged 19 - 59 ONLY. Other ages can be
disregarded/excluded from the data.
AND
- Include data for the previous 2 financial years ONLY -2021/2022 &
2022/2023 respectively.
Section 12 of the Freedom of Information Act states that a public
authority is not obliged to comply with a request for information if the
authority estimates that the cost of complying with the request would
exceed the appropriate limit of either 18 hours and/or £450.
To enable us to identify the information you requested we would still need
to manually check approx. 300-350 care plans. The detail you are
requesting would be contained in narrative and not a specific question on
the form. Direct payments are used to support and provide a flexible
approach in relation to an individual's care and support needs.
Additional question asked:
practice guidance policies on direct payments, personal budgets and any
other policies which you feel are relevant to this request. None held
I hope this provides the information you were looking for; if there is any
further information that we can provide, please submit a further request.
If you have any queries about this email or if you are unhappy with the
service you have received in relation to your request and wish to make a
complaint or request a review of our decision, please contact me.
If you are not content with the subsequent outcome of your complaint, you
may apply directly to the Information Commissioner for a decision.
Generally, the ICO cannot make a decision unless you have exhausted the
Councils complaints procedure. To contact the Information Commissioner
click [1]HERE.
For future reference, all Freedom of Information requests can now be
submitted via the link below.
[2]www.newport.gov.uk/foi
Kind regards,
Jodi
Information Management
Mae’r Cyngor yn croesawu gohebiaeth yn Gymraeg, Saesneg neu yn y ddwy
iaith. Byddwn yn cyfathrebu â chi yn ôl eich dewis. Ni fydd gohebu yn
Gymraeg yn arwain at oedi.
The Council welcomes correspondence in English or Welsh or both, and will
respond to you according to your preference. Corresponding in Welsh will
not lead to delay.
Disclaimer/Ymwadiad
This email contains information intended for the addressee only and may be
confidential, the subject of legal or professional privilege, or be
otherwise protected from disclosure. If you are not the intended recipient
of this message, please notify the sender immediately and do not disclose,
distribute or copy the email to any other party. This email and any
attached file are the property of Newport City Council.
When you email Newport City Council, you consent to the Council monitoring
and reading any such emails for the purposes of security and legislative
compliance. For the full disclaimer please access
http://www.newport.gov.uk/disclaimer.
Mae'r e-bost hwn yn cynnwys gwybodaeth y bwriedir ar gyfer y derbynnydd yn
unig a gall fod yn gyfrinachol, yn destun ragorfraint gyfreithiol neu
broffesiynol, neu fel arall wedi’i diogelu rhag cael ei rhyddhau. Os nad
chi yw derbynnydd bwriadedig y neges hon, a fyddech cystal â rhoi gwybod
i'r anfonwr ar unwaith a pheidio â datgelu, dosbarthu neu gopïo’r e-bost i
unrhyw barti arall. Mae’r e-bost hon ac unrhyw ffeiliau atodedig yn eiddo
i Gyngor Dinas Casnewydd.
Pan fyddwch yn anfon e-bost at Gyngor Dinas Casnewydd, rydych yn cydsynio
i’r Cyngor fonitro a darllen unrhyw e-byst o’r fath at ddibenion
cydymffurfio â diogelwch ac â deddfwriaeth. I weld yr ymwadiad llawn ewch
i http://www.newport.gov.uk/ymwadiad
References
Visible links
1. https://ico.org.uk/global/contact-us/
2. http://www.newport.gov.uk/foi
Dear NCC - Information Management,
Thank you for your response. Of the 350, how many care plans apply to the 24 - 54 year old cohort?
Yours sincerely,
Dean
Dear Sir/Madam
Thank you for your request for information about :
Follow on to REQ11382
Received on 08/06/2023
This request has been formally logged in our FOI management system and has been assigned the reference REQ11438.
You should receive a reply to your request within the statutory time limit of 20 working days.
Please remember to quote the reference number REQ11438 in any future communications.
Yours sincerely,
Information Management
Mae’r Cyngor yn croesawu gohebiaeth yn Gymraeg, Saesneg neu yn y ddwy iaith. Byddwn yn cyfathrebu â chi yn ôl eich dewis. Ni fydd gohebu yn Gymraeg yn arwain at oedi.
The Council welcomes correspondence in English or Welsh or both, and will respond to you according to your preference. Corresponding in Welsh will not lead to delay.
Disclaimer/Ymwadiad
This email contains information intended for the addressee only and may be confidential, the subject of legal or professional privilege, or be otherwise protected from disclosure. If you are not the intended recipient of this message, please notify the sender immediately and do not disclose, distribute or copy the email to any other party. This email and any attached file are the property of Newport City Council.
When you email Newport City Council, you consent to the Council monitoring and reading any such emails for the purposes of security and legislative compliance. For the full disclaimer please access http://www.newport.gov.uk/disclaimer.
Mae'r e-bost hwn yn cynnwys gwybodaeth y bwriedir ar gyfer y derbynnydd yn unig a gall fod yn gyfrinachol, yn destun ragorfraint gyfreithiol neu broffesiynol, neu fel arall wedi’i diogelu rhag cael ei rhyddhau. Os nad chi yw derbynnydd bwriadedig y neges hon, a fyddech cystal â rhoi gwybod i'r anfonwr ar unwaith a pheidio â datgelu, dosbarthu neu gopïo’r e-bost i unrhyw barti arall. Mae’r e-bost hon ac unrhyw ffeiliau atodedig yn eiddo i Gyngor Dinas Casnewydd.
Pan fyddwch yn anfon e-bost at Gyngor Dinas Casnewydd, rydych yn cydsynio i’r Cyngor fonitro a darllen unrhyw e-byst o’r fath at ddibenion cydymffurfio â diogelwch ac â deddfwriaeth. I weld yr ymwadiad llawn ewch i http://www.newport.gov.uk/ymwadiad
Dear Dean,
Thank you for your recent request for information which I have enclosed
below for ease of reference. Your request has been treated in accordance
with the Freedom of Information Act 2000 and/or the Environmental
Information Regulations 2004.
Your Request: REQ11438
I can confirm that we hold information that falls within the scope of your
request. The answers to your questions have been provided in Red Text
below.
Thank you for your response (REQ11382). Of the 350, how many care plans
apply to the 24 - 54-year-old cohort? 132
I hope this provides the information you were looking for; if there is any
further information that we can provide, please submit a further request.
If you have any queries about this email or if you are unhappy with the
service you have received in relation to your request and wish to make a
complaint or request a review of our decision, please contact me.
If you are not content with the subsequent outcome of your complaint, you
may apply directly to the Information Commissioner for a decision.
Generally, the ICO cannot make a decision unless you have exhausted the
Councils complaints procedure. To contact the Information Commissioner
click [1]HERE.
For future reference, all Freedom of Information requests can now be
submitted via the link below.
[2]www.newport.gov.uk/foi
Kind regards,
Jodi
Information Management
Mae’r Cyngor yn croesawu gohebiaeth yn Gymraeg, Saesneg neu yn y ddwy
iaith. Byddwn yn cyfathrebu â chi yn ôl eich dewis. Ni fydd gohebu yn
Gymraeg yn arwain at oedi.
The Council welcomes correspondence in English or Welsh or both, and will
respond to you according to your preference. Corresponding in Welsh will
not lead to delay.
Disclaimer/Ymwadiad
This email contains information intended for the addressee only and may be
confidential, the subject of legal or professional privilege, or be
otherwise protected from disclosure. If you are not the intended recipient
of this message, please notify the sender immediately and do not disclose,
distribute or copy the email to any other party. This email and any
attached file are the property of Newport City Council.
When you email Newport City Council, you consent to the Council monitoring
and reading any such emails for the purposes of security and legislative
compliance. For the full disclaimer please access
http://www.newport.gov.uk/disclaimer.
Mae'r e-bost hwn yn cynnwys gwybodaeth y bwriedir ar gyfer y derbynnydd yn
unig a gall fod yn gyfrinachol, yn destun ragorfraint gyfreithiol neu
broffesiynol, neu fel arall wedi’i diogelu rhag cael ei rhyddhau. Os nad
chi yw derbynnydd bwriadedig y neges hon, a fyddech cystal â rhoi gwybod
i'r anfonwr ar unwaith a pheidio â datgelu, dosbarthu neu gopïo’r e-bost i
unrhyw barti arall. Mae’r e-bost hon ac unrhyw ffeiliau atodedig yn eiddo
i Gyngor Dinas Casnewydd.
Pan fyddwch yn anfon e-bost at Gyngor Dinas Casnewydd, rydych yn cydsynio
i’r Cyngor fonitro a darllen unrhyw e-byst o’r fath at ddibenion
cydymffurfio â diogelwch ac â deddfwriaeth. I weld yr ymwadiad llawn ewch
i http://www.newport.gov.uk/ymwadiad
References
Visible links
1. https://ico.org.uk/global/contact-us/
2. http://www.newport.gov.uk/foi
Dear NCC - Information Management,
Thank you for your reply.
Of the 132, could you randomly select 100 of them to extract the data from? This should stay within the £450 threshold. Thank you.
Yours sincerely,
Dean
Dear Sir/Madam
Thank you for your request for information about :
Follow on from Freedom of Information Request REQ11438
Received on 12/06/2023
This request has been formally logged in our FOI management system and has been assigned the reference REQ11445.
You should receive a reply to your request within the statutory time limit of 20 working days.
Please remember to quote the reference number REQ11445 in any future communications.
Yours sincerely,
Information Management
Mae’r Cyngor yn croesawu gohebiaeth yn Gymraeg, Saesneg neu yn y ddwy iaith. Byddwn yn cyfathrebu â chi yn ôl eich dewis. Ni fydd gohebu yn Gymraeg yn arwain at oedi.
The Council welcomes correspondence in English or Welsh or both, and will respond to you according to your preference. Corresponding in Welsh will not lead to delay.
Disclaimer/Ymwadiad
This email contains information intended for the addressee only and may be confidential, the subject of legal or professional privilege, or be otherwise protected from disclosure. If you are not the intended recipient of this message, please notify the sender immediately and do not disclose, distribute or copy the email to any other party. This email and any attached file are the property of Newport City Council.
When you email Newport City Council, you consent to the Council monitoring and reading any such emails for the purposes of security and legislative compliance. For the full disclaimer please access http://www.newport.gov.uk/disclaimer.
Mae'r e-bost hwn yn cynnwys gwybodaeth y bwriedir ar gyfer y derbynnydd yn unig a gall fod yn gyfrinachol, yn destun ragorfraint gyfreithiol neu broffesiynol, neu fel arall wedi’i diogelu rhag cael ei rhyddhau. Os nad chi yw derbynnydd bwriadedig y neges hon, a fyddech cystal â rhoi gwybod i'r anfonwr ar unwaith a pheidio â datgelu, dosbarthu neu gopïo’r e-bost i unrhyw barti arall. Mae’r e-bost hon ac unrhyw ffeiliau atodedig yn eiddo i Gyngor Dinas Casnewydd.
Pan fyddwch yn anfon e-bost at Gyngor Dinas Casnewydd, rydych yn cydsynio i’r Cyngor fonitro a darllen unrhyw e-byst o’r fath at ddibenion cydymffurfio â diogelwch ac â deddfwriaeth. I weld yr ymwadiad llawn ewch i http://www.newport.gov.uk/ymwadiad
Good afternoon,
Thank you for your recent request for information which I have enclosed
below for ease of reference. Your request has been treated in accordance
with the Freedom of Information Act 2000 and/or the Environmental
Information Regulations 2004.
Your Request : REQ11445
I can confirm that we hold information that falls within the scope of your
request.
Follow on to REQ11438:
Of the 132, could you randomly select 100 of them to extract the data
from? This should stay within the £450 threshold
This request would involve a manual examination of the care and support
plans for 100 individuals, which would be hugely time consuming. As
stated in your previous requests (REQ11351 and REQ11382), Section 12 of
the Freedom of Information Act states that a public authority is not
obliged to comply with a request for information if the authority
estimates that the cost of complying with the request would exceed the
appropriate limit of either 18 hours and/or £450.
To enable us to identify the information you have requested we would still
need to manually check each care plan. The care and support plans for
direct payments are not as specific as your request details. A staff
member would be required to manually check these records and account for
different types of activities and/or categorise open ended support
elements.
If you have any queries about this email or if you are unhappy with the
service you have received in relation to your request and wish to make a
complaint or request a review of our decision, please contact me.
If you are not content with the subsequent outcome of your complaint, you
may apply directly to the Information Commissioner for a decision.
Generally, the ICO cannot make a decision unless you have exhausted the
Councils complaints procedure. To contact the Information Commissioner
click [1]HERE.
For future reference, all Freedom of Information requests can now be
submitted via the link below.
[2]www.newport.gov.uk/foi
Kind regards,
Jodi
Swyddog Rheoli Gwybodaeth / Information Management Officer
Pobl, Polisi a Thrawsnewid / People, Policy and Transformation
Cyngor Dinas Casnewydd / Newport City Council
Mae’r Cyngor yn croesawu gohebiaeth yn Gymraeg, Saesneg neu yn y ddwy
iaith. Byddwn yn cyfathrebu â chi yn ôl eich dewis. Ni fydd gohebu yn
Gymraeg yn arwain at oedi.
The Council welcomes correspondence in English or Welsh or both, and will
respond to you according to your preference. Corresponding in Welsh will
not lead to delay.
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confidential, the subject of legal or professional privilege, or be
otherwise protected from disclosure. If you are not the intended recipient
of this message, please notify the sender immediately and do not disclose,
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When you email Newport City Council, you consent to the Council monitoring
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compliance. For the full disclaimer please access
http://www.newport.gov.uk/disclaimer.
Mae'r e-bost hwn yn cynnwys gwybodaeth y bwriedir ar gyfer y derbynnydd yn
unig a gall fod yn gyfrinachol, yn destun ragorfraint gyfreithiol neu
broffesiynol, neu fel arall wedi’i diogelu rhag cael ei rhyddhau. Os nad
chi yw derbynnydd bwriadedig y neges hon, a fyddech cystal â rhoi gwybod
i'r anfonwr ar unwaith a pheidio â datgelu, dosbarthu neu gopïo’r e-bost i
unrhyw barti arall. Mae’r e-bost hon ac unrhyw ffeiliau atodedig yn eiddo
i Gyngor Dinas Casnewydd.
Pan fyddwch yn anfon e-bost at Gyngor Dinas Casnewydd, rydych yn cydsynio
i’r Cyngor fonitro a darllen unrhyw e-byst o’r fath at ddibenion
cydymffurfio â diogelwch ac â deddfwriaeth. I weld yr ymwadiad llawn ewch
i http://www.newport.gov.uk/ymwadiad
References
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1. https://ico.org.uk/global/contact-us/
2. http://www.newport.gov.uk/foi
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