Data Centres

The request was partially successful.

Dear Highlands and Islands Enterprise,

Under the Freedom of Information Act I would gratefully request the provision of the following information:

How many Data and/or Disaster Recovery Centres does your
organisation currently use, if this facility is not centralised but is distributed throughout your network please provide the total number of facilities in use for this purpose.
If supplied through a contract, who is the operator of the
facility.
If supplied through a contract, what is the start and end dates of the contract, please include any contract extensions available within the contract.
General location of data centre (the town/city, not specific
address).
Total available space.
Total space used.
Power consumption per data centre.
Do you have any plans related to your Data and/or Disaster Recovery
Centres such as increasing the number or outsourcing the services.

In your response to the above I would like to know about data centres you utilise as well as those developed by HIE such as the Lionacleit data centre on Benbecula.

Number of desktops in the organisation.
Number of users of ICT within the organisation.
Number of sites connected to your Wide Area Network.
What e-mail system do you currently utilise.
What server OS do you currently utilise (Windows, UNIX, LINUX) and
in what numbers (i.e number of UNIX servers in use etc).

Yours faithfully,

Joseph King

Corporate Information, Highlands and Islands Enterprise

Dear Mr King,

Thank you for your request received on 26th February 2012.

Highlands and Islands Enterprise (HIE) is processing your request for
information in accordance with the Freedom of Information (Scotland) Act
2002.  We will aim to respond as quickly as possible but in any event
within 20 working days from the date the enquiry was received.

In the meantime, should you have any queries please do not hesitate to get
in contact.

Yours sincerely,

Hazel

Hazel Hay

Records Manager

Highlands & Islands Enterprise

Earl Thorfinn House

6 Druimchat View

Dingwall Business Park

Dingwall

Ross-shire

IV15 9XL

 

Tel: 01349 868971

Fax: 01349 868901

Email: [1][email address]

P Please consider the environment before printing this e-mail.

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Andrew Foulis, Highlands and Islands Enterprise

1 Attachment

Dear Mr King,

We refer to your e-mail of 26th February formally requesting details of our data storage arrangements and, in particular, the arrangements we have in place pertaining to Disaster Recovery. In consultation with our Information Services providers, ATOS, we attach our responses to the questions raised. Following consultation with the Scottish Information Commissioner's office the last two answers are being exempted as the information is prejudice to the conduct of public affairs.

Under the Freedom of Information (Scotland) Act 2002 you have the right to request a review of the way in which this request has been processed. Should you wish to exercise that right you will need to contact us within 40 working days of receipt of this email. If you remain dissatisfied on completion of the review you have the right to appeal to the Office of the Information Commissioner

Scottish Information Commissioner
Kinburn Castle
Doubledyke Road
St Andrews
KY16 9DS

Telephone: 01334 464610
Fax: 01334 646611
Email: [email address]

If you wish to discuss any further aspects of this matter then please contact the undersigned in the first instance.

Andy Foulis,
Head of Shared Services
Highlands and Islands Enterprise
Direct Dial: 01349 868 920
Mobile:      07920 767 485
E-mail:      [email address]
Website:   www.hie.co.uk

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