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Data breaches

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Dear Ards and North Down Borough Council,

I am investigating and researching data breaches and cyber crime in the UK.

I am requesting the following information from you:-

How many times have you reported any data breaches in the past 6 years?

If you have.

Did you report these data breaches to the ICO?

For each separate breach case, please tell me the following:-

How many people were affected by the data breach?

Please send me a copy of the correspondence that you sent to the people affected by the data breach to notify them their data had been breached.

What information was breached?

Have you received any complaints about the data breach by victims? If so, how many?

Have you paid out any compensation to any of the victims that made complaints? If so, how many?

If you have paid out compensation, how much have you paid out in total?

Please send me a list of each complaint reference and how much compensation you paid out per complaint.

Who is your data protection officer?

What is their contact details?

On a separate matter, I would also like the following information:-

Who is your energy provider?

When is your contract renewal date?

How much do you spend annually on energy?

When you signed your most recent energy contract, did you go through a third party broker who brokered the deal for you?

Who is the person who makes the decision on which energy provider you go with?

What is their contact details?

I look toward to your prompt response!

Yours faithfully,

Jonathan Bull

FOI, Ards and North Down Borough Council

Dear Mr Bull,

Thank you for your email and request for information of 25 June 2021 to Ards and North Down Borough Council, received on 28 June.

We confirm your request regarding data breaches and energy provider will be processed as a request under the Freedom of Information Act 2000. Please you’re your request regarding energy will be processed in the context of electricity. Accordingly, you will receive the information you have requested within 20 working days of the date of receipt of your request by the Council unless the Council does not hold the information or there is a reason to withhold all or part of the information requested. Council will write to you in any event.

For further information in relation to the Freedom of Information Act we would refer you to the Information Commissioner's Office website, www.ico.org.uk

If you wish to discuss the above, please do not hesitate to contact us.

Regards,

FOI Team
Ards and North Down Borough Council
Town Hall
The Castle
Bangor
BT20 4BT
Tel: 0300 013 3333

show quoted sections

FOI, Ards and North Down Borough Council

2 Attachments

Dear Mr Bull,

 

We refer to the above matter and write further to our acknowledgement
email of 28^th June 2021.

 

Ards and North Down Borough Council has processed your request in
accordance with the Freedom of Information Act 2000 and please see the
Council’s response below.

 

I am investigating and researching data breaches and cyber crime in the
UK.

 

I am requesting the following information from you:-

 

 1. How many  times have you reported any data breaches in the past 6
years? Reported 3 data breaches in the past six years.

 

If you have.

 

 2. Did you report these data breaches to the ICO? Yes

 

 3. For each separate breach case, please tell me the following:- For
Questions 4 – 10 (inclusive) please see attached “FOI RES Infor ref
FOI467-21 to 22-012”.

 

 4. How many people were affected by the data breach? Please see attached
“FOI RES Infor ref FOI467-21 to 22-012”.

 

 5. Please send me a copy of the correspondence that you sent to the
people affected by the data breach to notify them their data had been
breached. Please see attached “Letter to Data Subject ANDBC 2021
0721”.

 

 6. What information was breached? Please see attached “FOI RES Infor ref
FOI467-21 to 22-012”.

 

 7. Have you received any complaints about the data breach by victims? If
so, how many? Please see attached “FOI RES Infor ref FOI467-21 to
22-012”.

 

 8. Have you paid out any compensation to any of the victims that made
complaints? If so, how many? Please see attached “FOI RES Infor ref
FOI467-21 to 22-012”.

 

 9. If you have paid out compensation, how much have you paid out in
total? Please see attached “FOI RES Infor ref FOI467-21 to 22-012”.

 

10. Please send me a list of each complaint reference and how much
compensation you paid out per complaint. Please see attached “FOI RES
Infor ref FOI467-21 to 22-012”.

 

11. Who is your data protection officer? Mr Jonathan Young

 

12. What is their contact details?
[1][email address]

 

Ards and North Down Borough Council, The Town Hall, Bangor, BT20 4BT

 

0300 013 3333

 

On a separate matter, I would also like the following information:-

 

13. Who is your energy provider?  Electric Ireland, Power NI and Go Power

 

14. When is your contract renewal date? April 2022

 

15. How much do you spend annually on energy? Approximately £500,000

 

16. When you signed your most recent energy contract, did you go through a
third party broker who brokered the deal for you? No

 

17. Who is the person who makes the decision on which energy provider you
go with? Head of Assets and Property, Peter Caldwell

 

18. What is their contact details?

 

[2][email address]

 

Ards and North Down Borough Council, The Town Hall, Bangor, BT20 4BT

 

0300 013 3333

 

Please note that provision of an individual’s email addresses does not
confer permission to contact that individual for the purpose of direct
electronic marketing.

 

Should you require clarification on any part of this response, please do
not hesitate to contact us.

 

We trust this is of assistance. However, should you be unhappy with the
FOI response you may request an Internal Review by emailing
[3][Ards and North Down Borough Council request email] Please note that requests for Internal
Reviews must be submitted within two months from the date of this
response. Further information on the Internal Review process is available
on the Council’s website. In the event you are unhappy with the outcome of
any Internal Review conducted by Council you may apply to the Information
Commissioner's Office (ICO) for a review of our response. Please note that
the ICO generally expects Internal Reviews to be completed prior to
reviewing the decisions of public bodies.

 

Regards,

 

FOI Team

Ards and North Down Borough Council

Town Hall

The Castle

Bangor

BT20 4BT

 

The information contained in or attached to this message is intended only
for the people to whom it is addressed. If you are not the intended
recipient, any use, storage, disclosure or copying of this information is
unauthorised and prohibited. This information may be confidential or
subject to legal privilege. If you have received this email in error
please notify the sender immediately by using the reply facility in your
email software and then delete the email from your inbox. The contents of
this message do not represent the expressed view of Ards and North Down
Borough Council unless that is clearly stated. The Council cannot accept
liability in the event that the onward transmission, opening, or use of
this message and/or any attachments adversely affects the recipient's
systems or data. Personal information contained in or attached to this
message will be processed in line with the Council’s obligations under the
Data Protection Act 2018, its Data Protection Policy and for the purpose
for which it was provided. If you have a data protection query, please put
your request in writing, stating clearly who you are and your query to:
Data Protection Officer, Ards and North Down Borough Council, Town Hall,
The Castle, Bangor, BT20 4BT, email:
[email address], tel: 0300 013 3333 or visit the
Council’s website at www.ardsandnorthdown.gov.uk/privacy-and-....

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We don't know whether the most recent response to this request contains information or not – if you are Jonathan Bull please sign in and let everyone know.