Dear Mr Nugent

We acknowledge receipt of your correspondence dated 21 July 2024.

Within your correspondence you make the following request for
information:

“I am seeking data regarding Cygnet Health Care psychiatric hospitals.
Please provide the following information:

1.The number of reports received by the Care Quality Commission regarding
Cygnet Health Care psychiatric hospitals per year, for each year from 2020
to the most recent year available.

2.The number of Cygnet Health Care psychiatric hospitals that have been
rated 'unsatisfactory' by the CQC, for each year from 2010 to the most
recent year available. Could this include the number of Adult services vs
CAMHS?

3.The number of Cygnet Health Care psychiatric hospitals that have been
closed down, for each year from 2010 to the most recent year available.
Could this include the number of Adult services vs CAMHS?”

CQC requires clarification of the following parts of your request before
we can proceed with your request.

In item 1. Could you please clarify what you mean by ‘reports received’.

In item 2. You ask for hospitals that have been rated ‘unsatisfactory’. 
CQC does not have an unsatisfactory rating; do you mean ‘Requires
Improvement’ or ‘Inadequate’?

Requests can often be unclear or ambiguous with different potential
interpretations and where a public authority is not clear as to what is
being asked for, it can, in accordance with section 1(3) of the Freedom of
Information Act 2000 (FOIA), ask the applicant to clarify their request.

CQC will not proceed with responding to any part of your request until we
have received the clarification requested above. Once this is received, we
will notify you of the new due date for response.

If we do not receive a reply by 20 August 2024, we will assume that you do
not wish to continue with your request at this point in time. This does
not prejudice your right to make any requests for information in the
future.

Regards

On behalf of:

Information Access Team

For information about CQC, including contact details, information about
how we use and protect personal data, and how to request information from
us, go to [1]https://www.cqc.org.uk/contact-us

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individual sender, except where the sender specifically states them to be
the views of the Care Quality Commission. Information on how the Care
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References

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Dear Will Nugent

I acknowledge receipt of your correspondence dated 23 July 2024. Thank you
for providing clarification.

Your request is as follows:

“I am seeking data regarding Cygnet Health Care psychiatric hospitals.

Please provide the following information:

1.The number of reports received by the Care Quality Commission regarding 
Cygnet Health Care psychiatric hospitals per year, for each year from
2020  to the most recent year available.

2.The number of Cygnet Health Care psychiatric hospitals that have been 
rated 'unsatisfactory' by the CQC, for each year from 2010 to the most 
recent year available. Could this include the number of Adult services vs 
CAMHS?

3.The number of Cygnet Health Care psychiatric hospitals that have been 
closed down, for each year from 2010 to the most recent year available.

Could this include the number of Adult services vs CAMHS?

Clarification:

By ‘reports received,’ I am referring to whistleblowing and complaints
submitted by the public, patients, carers, and other bodies regarding
Cygnet Health Care psychiatric hospitals. Specifically, I am interested in
the combined number of these reports received per year from 2010.

For the ratings of Cygnet Health Care psychiatric hospitals, I refer to
those rated as ‘Requires Improvement’ or ‘Inadequate.’ Please provide the
number of hospitals rated under these categories per year from 2010 to the
most recent year available, including a breakdown between Adult services
and CAMHS (Child and Adolescent Mental Health Services).”

CQC will consider your request in accordance with the Freedom of
Information Act 2000 (FOIA).

Our statutory deadline for response is 20 August 2024 but we will in any
event endeavour to respond as soon as possible.

We will write to you if we are unable to meet this deadline.

The information you have requested may be subject to an exemption from the
right to know. Should this occur, we will explain the reasons why when we
respond.

Yours sincerely

On behalf of Information Access Team

For information about CQC, including contact details, information about
how we use and protect personal data, and how to request information from
us, go to [1]https://www.cqc.org.uk/contact-us

-------------- The contents of this email and any attachments are
confidential to the intended recipient. They may not be disclosed to or
used by or copied in any way by anyone other than the intended recipient.
If this email is received in error, please notify us immediately by
clicking "Reply" and delete the email. Please note that neither the Care
Quality Commission nor the sender accepts any responsibility for viruses
and it is your responsibility to scan or otherwise check this email and
any attachments. Any views expressed in this message are those of the
individual sender, except where the sender specifically states them to be
the views of the Care Quality Commission. Information on how the Care
Quality Commission processes personal data is available here
http://www.cqc.org.uk/about-us/our-polic...

References

Visible links
1. https://www.cqc.org.uk/contact-us

Dear Will Nugent

Our Ref: CQC IAT 2425 0333

I write in response to your correspondence of 21 and 23 July 2024 in which
you requested the following information:

“I am seeking data regarding Cygnet Health Care psychiatric hospitals.

Please provide the following information:

1.The number of reports received by the Care Quality Commission regarding 
Cygnet Health Care psychiatric hospitals per year, for each year from
2020  to the most recent year available.

2.The number of Cygnet Health Care psychiatric hospitals that have been 
rated 'unsatisfactory' by the CQC, for each year from 2010 to the most 
recent year available. Could this include the number of Adult services vs 
CAMHS?

3.The number of Cygnet Health Care psychiatric hospitals that have been 
closed down, for each year from 2010 to the most recent year available.

Could this include the number of Adult services vs CAMHS?

Clarification:

By ‘reports received,’ I am referring to whistleblowing and complaints
submitted by the public, patients, carers, and other bodies regarding
Cygnet Health Care psychiatric hospitals. Specifically, I am interested in
the combined number of these reports received per year from 2010.

For the ratings of Cygnet Health Care psychiatric hospitals, I refer to
those rated as ‘Requires Improvement’ or ‘Inadequate.’ Please provide the
number of hospitals rated under these categories per year from 2010 to the
most recent year available, including a breakdown between Adult services
and CAMHS (Child and Adolescent Mental Health Services).”

The Information Access Team has now coordinated a response to your
request.  

CQC has considered your request in accordance with the Freedom of
Information Act 2000 (FOIA).  

Our first obligation under the legislation is to confirm whether we do or
do not hold the requested information.  

In accordance with section 1(1) of FOIA we are able to confirm that CQC
does hold recorded information in relation to this matter.

Please find attached the requested data. Please note for question 3, of
the 19 inactive Locations, one was provisioned for CAMHS at the time of
Rating. This was in 2017.

I hope this information is of assistance to you.

Yours sincerely 

On behalf of Information Access Team

For information about CQC, including contact details, information about
how we use and protect personal data, and how to request information from
us, go to [1]https://www.cqc.org.uk/contact-us

-------------- The contents of this email and any attachments are
confidential to the intended recipient. They may not be disclosed to or
used by or copied in any way by anyone other than the intended recipient.
If this email is received in error, please notify us immediately by
clicking "Reply" and delete the email. Please note that neither the Care
Quality Commission nor the sender accepts any responsibility for viruses
and it is your responsibility to scan or otherwise check this email and
any attachments. Any views expressed in this message are those of the
individual sender, except where the sender specifically states them to be
the views of the Care Quality Commission. Information on how the Care
Quality Commission processes personal data is available here
http://www.cqc.org.uk/about-us/our-polic...

References

Visible links
1. https://www.cqc.org.uk/contact-us