Cycle hire bike redistribution jobs

The request was partially successful.

Dear Transport for London,

I would like data showing the number of bikes moved in order to redistribute bikes between docking stations, between docking stations and depots and between docking stations and workshops. Could you sort data on a daily basis and could you also include start time, start location, end location, end time and number of bikes moved.

Yours faithfully,

Jones

FOI, Transport for London

Dear Sir/Madam,

TfL Ref: 1385-1516

Thank you for your email received by Transport for London (TfL) on 26 October 2015.

Your request will be processed in accordance with the requirements of the Freedom of Information Act and TfL’s information access policy. Please note that we require a complete name for the purposes of the Freedom of Information Act legislation.

A response will be provided to you by 23 November 2015. We publish a substantial range of information on our website on subjects including operational performance, contracts, expenditure, journey data, governance and our financial performance. This includes data which is frequently asked for in FOI requests or other public queries. Please check http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

In the meantime, if you would like to discuss this matter further, please do not hesitate to contact me.

Yours faithfully

Jasmine Howard
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London

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FOI, Transport for London

1 Attachment

Link: [1]File-List
Link: [2]themeData
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Dear Jones

 

Our Ref: FOI-1385-1516

 

Thank you for your e-mail received on 26 October 2015 asking for
information about the number of times the Cycle Hire Scheme bikes have had
to be moved.

 

Your request has been considered in accordance with the requirements of
the Freedom of Information Act and our information access policy. I can
confirm we hold some of the information you require.

 

Please note that we still require a complete name for the purposes of the
Freedom of Information Act legislation.

 

Please find the requested data on the number of bikes
collected/distributed to all stations each day from April to September
2015 attached. This shows all data we gathered through the distribution
tool (Click) that Serco work with.

 

We have provided details of the number of bikes collected from a station
and the number of bikes dropped off at a station through Click. Please
note that you will not be able to infer that a particular number of bikes
have been moved from ‘Station A’ to ‘Station B’ as we do not hold this
data.

 

If this is not the information you are looking for, or if you are unable
to access it for some reason, please feel free to contact me.

 

Please see the attached information sheet for details of your right to
appeal.

 

Yours sincerely

 

 

Jasmine Howard

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

 

 

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Dear FOI,

Thank you for your reply, but would it be able to receive this data but with time stamps included so that I can see how many bikes were dropped or collected each time, as opposed to the total number of bike dropped off and picked up over the course of the day.

Yours sincerely,

Jones

FOI, Transport for London

Dear Jones,

TfL Ref: 1614-1516

Thank you for your further email received by us on 24 November 2015.

As mentioned previously, we still require a complete name for the purpose of the Freedom of Information Act legislation.

Please note that the 20 working day deadline for responding to your request will depend on when we receive this information.

If we hear nothing further from you by 15 December 2015, your response will be treated as a new request.

Yours sincerely

Jasmine Howard
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London

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Dear FOI,

My full name is Gogulan Nithiyabhaskaran, is there anything else you need from me?

Also how long will it take to get the data sent back with time stamps?

Yours sincerely,

Jones

FOI, Transport for London

Dear Mr Nithiyabhaskaran,

TfL Ref: 1638-1516

Thank you for your further email received by Transport for London (TfL) on 25 November 2015. I am sorry for the delay in getting back to you.

Your request for further information will be processed in accordance with the requirements of the Freedom of Information Act and TfL’s information access policy.

A response will be provided to you by 24 December 2015. We publish a substantial range of information on our website on subjects including operational performance, contracts, expenditure, journey data, governance and our financial performance. This includes data which is frequently asked for in FOI requests or other public queries. Please check http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

In the meantime, if you would like to discuss this matter further, please do not hesitate to contact me.

Yours sincerely

Jasmine Howard
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London

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FOI, Transport for London

2 Attachments

Dear Mr Nithiyabhaskaran,

 

TfL Ref: 1614-1516

 

Thank you for your emails received by us on 26 October and 25 November
2015 asking for information about the redistribution of Santander cycles.

 

Your request has been considered in accordance with the requirements of
the Freedom of Information Act and our information access policy. I can
confirm that we hold the information you require. You asked for the
following:

 

I would like data showing the number of bikes moved in order to
redistribute bikes between docking stations, between docking stations and
depots and between docking stations and workshops. Could you sort data on
a daily basis and could you also include start time, start location, end
location, end time and number of bikes moved.

 

Please find attached the requested data.

 

If this is not the information you are looking for, or if you are unable
to access it for any reason, please do not hesitate to contact me.

 

Please see the attached information sheet for details of your right to
appeal as well as information on copyright and what to do if you would
like to re-use any of the information we have disclosed.

 

Yours sincerely

 

 

Jasmine Howard

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

 

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Dear FOI,

First of all thank you for the information, its very much appreciated.

Secondly there is one thing I am unsure about with the data sent through, after 07/09/2015 22:51, the data no longer shows Date,Docking Station Location or Number Of Bikes Distributed for the distribution hald of the data.

Furthermore could you please explain the lay out of the data, does each row represent a single journey by a van, is that why each row has 2 sets of times which dont always match, or follow a chronological order.

Yours sincerely,

Jones