Details of request “Customer Relationship Management

Event history

This table shows the technical details of the internal events that happened to this request on WhatDoTheyKnow. This could be used to generate information about the speed with which authorities respond to requests, the number of requests which require a postal response and much more.

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id event_type details created_at described_state calculated_state last_described_at link
4043894  sent    2019-02-08 11:09:37 +0000  waiting_response  waiting_response  2019-02-08 11:09:37 +0000  outgoing  
4043895  response    2019-02-08 11:09:47 +0000    waiting_response  2019-02-08 18:12:45 +0000  incoming  
4044927  status_update    2019-02-08 18:12:45 +0000  waiting_response  waiting_response  2019-02-08 18:12:45 +0000   
4184179  response    2019-03-05 10:35:28 +0000    waiting_response  2019-03-08 14:34:18 +0000  incoming  
4203108  status_update    2019-03-08 14:34:18 +0000  waiting_response  waiting_response  2019-03-08 14:34:18 +0000   
4208393  overdue    2019-03-09 00:00:00 +0000         
4360159  very_overdue    2019-04-09 00:00:00 +0100         
4691313  edit metadata  allow_new_responses_from  2019-06-09 03:46:13 +0100         
4691314  edit metadata  allow_new_responses_from  2019-06-09 03:46:13 +0100         
4691315  edit metadata  allow_new_responses_from  2019-06-09 03:46:13 +0100         
4691316  edit metadata  allow_new_responses_from  2019-06-09 03:46:13 +0100         
4691317  edit metadata  allow_new_responses_from  2019-06-09 03:46:13 +0100         
4691318  edit metadata  allow_new_responses_from  2019-06-09 03:46:13 +0100         
4691319  edit metadata  allow_new_responses_from  2019-06-09 03:46:13 +0100         
6437508  edit metadata  allow_new_responses_from  2020-03-09 03:47:46 +0000         
6437509  edit metadata  allow_new_responses_from  2020-03-09 03:47:46 +0000         
6437510  edit metadata  allow_new_responses_from  2020-03-09 03:47:46 +0000         
6437511  edit metadata  allow_new_responses_from  2020-03-09 03:47:46 +0000         
6437512  edit metadata  allow_new_responses_from  2020-03-09 03:47:46 +0000         
6437513  edit metadata  allow_new_responses_from  2020-03-09 03:47:46 +0000         
6437514  edit metadata  allow_new_responses_from  2020-03-09 03:47:46 +0000         
6437515  edit metadata  allow_new_responses_from  2020-03-09 03:47:46 +0000         
6437516  edit metadata  allow_new_responses_from  2020-03-09 03:47:46 +0000         
6437517  edit metadata  allow_new_responses_from  2020-03-09 03:47:46 +0000         
6437518  edit metadata  allow_new_responses_from  2020-03-09 03:47:46 +0000         
6437519  edit metadata  allow_new_responses_from  2020-03-09 03:47:46 +0000         
6437520  edit metadata  allow_new_responses_from  2020-03-09 03:47:47 +0000         
6437521  edit metadata  allow_new_responses_from  2020-03-09 03:47:47 +0000         

Here described means when a user selected a status for the request, and the most recent event had its status updated to that value. calculated is then inferred by WhatDoTheyKnow for intermediate events, which weren't given an explicit description by a user. See the search tips for description of the states.

You can get this page in computer-readable format as part of the main JSON page for the request. See the API documentation.