Dear South Holland District Council,

Please can you provide information regarding the system or systems you utilise to record, process or otherwise manage each of the following
• Customer complaints and compliments
• Members enquiries
• Mayors enquiries
• Freedom of information requests
• Subject Access Requests
For each system can you please list.
Please list the number of council staff that use the system.
The first year’s costs associated with this contract to the Council, please include all payments to the provider.
The last years (2018/19) costs associated with this contract, please include all payments to the provider.
When the current contract expires.
The number of each you processed in the last year April 2018 to now

Yours faithfully,

Steve Roberts

SHBK Feedback, South Holland District Council

1 Attachment

 

Dear S Roberts,

 

Please find attached the response to your FOI.

 

 

Corporate Improvement and Performance Team

Breckland Council and South Holland Council

email: [1][South Holland District Council request email] 

[2]www.breckland.gov.uk | [3]www.sholland.gov.uk

 

 

Public Sector Partnership Services Limited (PSPSL), formerly Compass Point
Business Service Limited (CPBS), is a company wholly owned by East Lindsey
District Council and South Holland District Council. PSPSL delivers
services to and on behalf of both District Councils. Registered Company
details: Public Sector Partnership Services Limited, Eversheds House, 70
Great Bridgewater Street, Manchester, M1 5ES Registered in England, Number
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References

Visible links
1. mailto:[South Holland District Council request email]
2. http://www.breckland.gov.uk/
3. http://www.sholland.gov.uk/