'Customer Feedback' leaflet.

Alan Rundle made this Freedom of Information request to Wirral Metropolitan Borough Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Wirral Metropolitan Borough Council,

Please provide details concerning the date that the Wirral Metropolitan Borough Council leaflet:
'Customer Feedback' (Compliments, Suggestions and Complaints)
was written and first published.
Who was the author?
Since the circulation of this leaflet:
(i) How many compliments has the Council received from members of the public?
(ii) How many suggestions has the Council received from members of the public?
(iii) How many complaints has the Council received from members of the public?

Why does the leaflet provide no information about how to access justice?

Yours faithfully,

Alan Rundle

InfoMgr, FinDMT, Wirral Metropolitan Borough Council

Good Afternoon


Thank you for your recent request made under the Freedom of Information
Act. Please find Wirral Borough Council’s responses alongside your
questions below.


I hope this information is of interest to you.


Kind regards,


Sent on behalf of


Tracy O'Hare

Information Management

Transformation and Resources

Wirral Council


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