Details of request “Customer compliants

Event history

This table shows the technical details of the internal events that happened to this request on WhatDoTheyKnow. This could be used to generate information about the speed with which authorities respond to requests, the number of requests which require a postal response and much more.

Caveat emptor! To use this data in an honourable way, you will need a good internal knowledge of user behaviour on WhatDoTheyKnow. How, why and by whom requests are categorised is not straightforward, and there will be user error and ambiguity. You will also need to understand FOI law, and the way authorities use it. Plus you'll need to be an elite statistician. Please contact us with questions.

id event_type details created_at described_state calculated_state last_described_at link
2760492  sent    2018-02-24 06:29:11 +0000  waiting_response  waiting_response  2018-02-24 06:29:11 +0000  outgoing  
2764610  response    2018-02-27 14:08:41 +0000    waiting_response  2018-03-17 07:53:55 +0000  incoming  
2830540  status_update    2018-03-17 07:53:55 +0000  waiting_response  waiting_response  2018-03-17 07:53:55 +0000   
2863817  overdue    2018-03-27 00:00:00 +0100         
2873077  response    2018-03-29 17:17:27 +0100    successful  2018-04-06 14:20:32 +0100  incoming  
2897626  status_update  described_state  2018-04-06 14:20:32 +0100  successful  successful  2018-04-06 14:20:32 +0100   
3290894  edit metadata  allow_new_responses_from  2018-07-07 03:45:30 +0100         
3290895  edit metadata  allow_new_responses_from  2018-07-07 03:45:31 +0100         
3290896  edit metadata  allow_new_responses_from  2018-07-07 03:45:31 +0100         
3290897  edit metadata  allow_new_responses_from  2018-07-07 03:45:31 +0100         
3290898  edit metadata  allow_new_responses_from  2018-07-07 03:45:31 +0100         
3290899  edit metadata  allow_new_responses_from  2018-07-07 03:45:31 +0100         
4347412  edit metadata  allow_new_responses_from  2019-04-07 03:46:04 +0100         
4347413  edit metadata  allow_new_responses_from  2019-04-07 03:46:04 +0100         
4347414  edit metadata  allow_new_responses_from  2019-04-07 03:46:04 +0100         
4347415  edit metadata  allow_new_responses_from  2019-04-07 03:46:04 +0100         
4347416  edit metadata  allow_new_responses_from  2019-04-07 03:46:04 +0100         
4347417  edit metadata  allow_new_responses_from  2019-04-07 03:46:04 +0100         
4347418  edit metadata  allow_new_responses_from  2019-04-07 03:46:04 +0100         
4347419  edit metadata  allow_new_responses_from  2019-04-07 03:46:04 +0100         
4347420  edit metadata  allow_new_responses_from  2019-04-07 03:46:04 +0100         
4347421  edit metadata  allow_new_responses_from  2019-04-07 03:46:04 +0100         
4347422  edit metadata  allow_new_responses_from  2019-04-07 03:46:04 +0100         
4347423  edit metadata  allow_new_responses_from  2019-04-07 03:46:04 +0100         

Here described means when a user selected a status for the request, and the most recent event had its status updated to that value. calculated is then inferred by WhatDoTheyKnow for intermediate events, which weren't given an explicit description by a user. See the search tips for description of the states.

You can get this page in computer-readable format as part of the main JSON page for the request. See the API documentation.