Dear Enfield Council,

As you may be aware, some years ago London Borough of Brent hosted a register of applications in use by Local Authorities and some basic detail of the contracts e.g. start date and duration of contract - the eGov Register. This database was discontinued a short number of years ago with the lapse of the eGov initiative but the information within it was very helpful to software suppliers to understand when councils may be starting to consider revisiting the market for potential upgrades or improvements to their current technologies to best support their business and help them achieve their future aspirations.

In order to have an up to date view of this we would appreciate your completing the short questions to help us understand when your council may be in a position to consider its future options. We have sought the advice of Freedom Of Information Officers in constructing the questions to ensure any inconvenience is minimised and that we are not breaching any commercial confidences that could not, otherwise, be derived from the public domain. We do however want to ensure the information is accurate, and for that we seek your help.

Thank you in advance for answering the questions.
(feel free to delete the replies that are not applicable to your authority).

QUESTIONS:
Q1 - What electronic systems do you use for your public facing information & advise solution in ASC?
a) Corporate spreadsheet, b) Electronic marketplace, c) In-house social care website, d) Other please state
Q2 - Who is the provider of the Information & Access Electronic Equipment System ?
a) developed In-house, b) Open objects, c) QuickHeart, d) My care, e) Other, please state
Q3 - If the electronic Information & advise system is on a software contract, when does that contract expire?
a) rolling annual contract, b) 2016, c) 2017, d) 2018, e) 2019, f) 2020, g) 2021, h) post 2021
Q4 - What electronic systems do you use for Case Management in ASC?
a) OLM Care first, b)Servelec Framework, c) AzeusCare, d) SAP, e) Agresso, f) Other, please state.
Q5 - If the Electronic Case Management system is on a software contract, when does that contract expire ?
a) rolling annual contract, b) 2016, c) 2017, d) 2018, e) 2019, f) 2020, g) 2021, h) post 2021
Q6 - What electronic system do Council staff use for organising council managed care services ?
a) Developed in house, b) Liquidlogic protocol, c) Civica Paris, d) Northgate Swift, e) OLM CareFirst, f) Servelec Framework, g) AzeusCare, h) SAP
Q7 - If the electronic system for accessing care services is on a software contract, what does when does that contract expire ?
a) rolling annual contract, b) 2016, c) 2017, d) 2018, e) 2019, f) 2020, g) 2021, h) post 2021
Q8 - What electronic system do you use for ASC Operational Financial Management in ASC ?
a) Developed in house, b) Liquidlogic protocol, c) Civica Paris, d) Northgate Swift, e) OLM CareFirst, f) Servelec Framework, g) AzeusCare, h) SAP I) Agresso, j)OCC Controc, k) You2Choose , l) Quickheart, m) shopf4support, n) Oracle financials, o) other, please state.
Q9 - If the electronic system ASC Operational Financial Management is on a software contract, when does that contact expire?
a) rolling annual contract, b) 2016, c) 2017, d) 2018, e) 2019, f) 2020, g) 2021, h) post 2021
Q10 - For people eligible for Council funded care, does the council pay for services gross or net of a persons assessed financial contribution? If both, then please explain which circumstances are net.
a) Gross, b) Net, c) Both, please add information, d) Other, please state.
Q11 - What electronic system do you use for Adult social Care Operational finance Management in your authority ? In this context we are referring to any systems where client debts, provider creditors etc. are recorded.
a) Developed in house, b) Liquidlogic protocol, c) Civica Paris, d) Northgate Swift, e) OLM CareFirst, f) Servelec Framework, g) AzeusCare, h) SAP i) Agresso, j)OCC Controc, k) Oracle financials, o) other, please state.
Q12 - If the Financial Assessment system is on a software contact, when does that contract expire ?
a) rolling annual contract, b) 2016, c) 2017, d) 2018, e) 2019, f) 2020, g) 2021, h) post 2021
Q13 - Are direct payments made directly into peoples personal accounts? if not, then please give details
a) Yes, for all services b) Yes, for some services, c) No
Q14 - If Adult Social Care in your authority uses online service catalogue/eMarketplace of care providers for citizens to research and/or potentially purchase services, how was that solution purchased ?
a) Regional Investment Board, b) Local Consortia, c) Authority Budget/Spend, d) Other, please describe
Q15 - If your eMarketplace was purchased by a group of councils, please tell us with which other councils?
Q16 - If your authority DOES utilise an eMarketplace for Adult Social Care, what system is it based on ?
a) Developed In-house, b) Shop4Support, c) Quickbuy, d) Cloudbuy, e) Choose My Care, f) Slivers of Time, g) Book Your Own Breaks, h) Other, please specify
Q17 - If the eMarketplace system is on a software contract, when does the contact expire ?
a) rolling annual contract, b) 2016, c) 2017, d) 2018, e) 2019, f) 2020, g) 2021, h) post 2021
Q18 - What electronic system do you use for Provider Management (contact management and monitoring) in Adult Social Care ?
a) Developed in house, b) Liquidlogic protocol, c) Civica Paris, d) Northgate Swift, e) OLM CareFirst, f) Servelec Framework, g) AzeusCare, h) SAP i) Agresso, j) OCC Controc, k) Oracle financials, o) other, please state
Q19 - If the provider management system is on a software contract, when does that contract expire ?
a) rolling annual contract, b) 2016, c) 2017, d) 2018, e) 2019, f) 2020, g) 2021, h) post 2021

Thank you for taking the time to answer these questions.

Yours faithfully,

Michelle Large

An account was created automatically for you, but you can't log in until your password has been set.

Your username is: [FOI #366544 email]
Your registered email address is: [FOI #366544 email]

Click the following link to continue to a page where you can enter your new password.
http://enfield-council.custhelp.com/app/...

Please note that this link will expire 24 hours from the time that it was sent.

[1]Enfield Logo

 
 Response
Dear Sir / Madam

We acknowledge your request for information received on 19/10/2016 12.33
PM

Your request has been forwarded to the appropriate team or service holding
the information and that team will respond to your request and contact you
where required.

If the information you are seeking exists, and we are not prevented from
releasing it by an exemption, the Council aim to provide you with the
information within 20 working days from receipt of your request.

Yours Sincerely
Enfield Council

Dear Sir / Madam

We acknowledge your request for information received on 19/10/2016 12.33
PM

Your request has been forwarded to the appropriate team or service holding
the information and that team will respond to your request and contact you
where required.

If the information you are seeking exists, and we are not prevented from
releasing it by an exemption, the Council aim to provide you with the
information within 20 working days from receipt of your request.

Yours Sincerely
Enfield Council

Thank you for your question. Please take a look at these Answers from our
knowledge base that might answer your question.

If no Answers are shown this means we do not currently have any
information regarding this subject matter within our knowledge base.
 Discussion Thread
 Customer By Email (Michelle Large) 19/10/2016 12.33 PM
Dear Enfield Council,

As you may be aware, some years ago London Borough of Brent hosted a
register of applications in use by Local Authorities and some basic detail
of the contracts e.g. start date and duration of contract - the eGov
Register. This database was discontinued a short number of years ago with
the lapse of the eGov initiative but the information within it was very
helpful to software suppliers to understand when councils may be starting
to consider revisiting the market for potential upgrades or improvements
to their current technologies to best support their business and help them
achieve their future aspirations.

In order to have an up to date view of this we would appreciate your
completing the short questions to help us understand when your council may
be in a position to consider its future options. We have sought the advice
of Freedom Of Information Officers in constructing the questions to ensure
any inconvenience is minimised and that we are not breaching any
commercial confidences that could not, otherwise, be derived from the
public domain. We do however want to ensure the information is accurate,
and for that we seek your help.

Thank you in advance for answering the questions.
(feel free to delete the replies that are not applicable to your
authority).

QUESTIONS:
Q1 - What electronic systems do you use for your public facing information
& advise solution in ASC?
a) Corporate spreadsheet, b) Electronic marketplace, c) In-house social
care website, d) Other please state
Q2 - Who is the provider of the Information & Access Electronic Equipment
System ?
a) developed In-house, b) Open objects, c) QuickHeart, d) My care, e)
Other, please state
Q3 - If the electronic Information & advise system is on a software
contract, when does that contract expire?
a) rolling annual contract, b) 2016, c) 2017, d) 2018, e) 2019, f) 2020,
g) 2021, h) post 2021
Q4 - What electronic systems do you use for Case Management in ASC?
a) OLM Care first, b)Servelec Framework, c) AzeusCare, d) SAP, e) Agresso,
f) Other, please state.
Q5 - If the Electronic Case Management system is on a software contract,
when does that contract expire ?
a) rolling annual contract, b) 2016, c) 2017, d) 2018, e) 2019, f) 2020,
g) 2021, h) post 2021
Q6 - What electronic system do Council staff use for organising council
managed care services ?
a) Developed in house, b) Liquidlogic protocol, c) Civica Paris, d)
Northgate Swift, e) OLM CareFirst, f) Servelec Framework, g) AzeusCare, h)
SAP
Q7 - If the electronic system for accessing care services is on a software
contract, what does when does that contract expire ?
a) rolling annual contract, b) 2016, c) 2017, d) 2018, e) 2019, f) 2020,
g) 2021, h) post 2021
Q8 - What electronic system do you use for ASC Operational Financial
Management in ASC ?
a) Developed in house, b) Liquidlogic protocol, c) Civica Paris, d)
Northgate Swift, e) OLM CareFirst, f) Servelec Framework, g) AzeusCare, h)
SAP I) Agresso, j)OCC Controc, k) You2Choose , l) Quickheart, m)
shopf4support, n) Oracle financials, o) other, please state.
Q9 - If the electronic system ASC Operational Financial Management is on a
software contract, when does that contact expire?
a) rolling annual contract, b) 2016, c) 2017, d) 2018, e) 2019, f) 2020,
g) 2021, h) post 2021
Q10 - For people eligible for Council funded care, does the council pay
for services gross or net of a persons assessed financial contribution? If
both, then please explain which circumstances are net.
a) Gross, b) Net, c) Both, please add information, d) Other, please state.
Q11 - What electronic system do you use for Adult social Care Operational
finance Management in your authority ? In this context we are referring to
any systems where client debts, provider creditors etc. are recorded.
a) Developed in house, b) Liquidlogic protocol, c) Civica Paris, d)
Northgate Swift, e) OLM CareFirst, f) Servelec Framework, g) AzeusCare, h)
SAP i) Agresso, j)OCC Controc, k) Oracle financials, o) other, please
state.
Q12 - If the Financial Assessment system is on a software contact, when
does that contract expire ?
a) rolling annual contract, b) 2016, c) 2017, d) 2018, e) 2019, f) 2020,
g) 2021, h) post 2021
Q13 - Are direct payments made directly into peoples personal accounts? if
not, then please give details
a) Yes, for all services b) Yes, for some services, c) No
Q14 - If Adult Social Care in your authority uses online service
catalogue/eMarketplace of care providers for citizens to research and/or
potentially purchase services, how was that solution purchased ?
a) Regional Investment Board, b) Local Consortia, c) Authority
Budget/Spend, d) Other, please describe
Q15 - If your eMarketplace was purchased by a group of councils, please
tell us with which other councils?
Q16 - If your authority DOES utilise an eMarketplace for Adult Social
Care, what system is it based on ?
a) Developed In-house, b) Shop4Support, c) Quickbuy, d) Cloudbuy, e)
Choose My Care, f) Slivers of Time, g) Book Your Own Breaks, h) Other,
please specify
Q17 - If the eMarketplace system is on a software contract, when does the
contact expire ?
a) rolling annual contract, b) 2016, c) 2017, d) 2018, e) 2019, f) 2020,
g) 2021, h) post 2021
Q18 - What electronic system do you use for Provider Management (contact
management and monitoring) in Adult Social Care ?
a) Developed in house, b) Liquidlogic protocol, c) Civica Paris, d)
Northgate Swift, e) OLM CareFirst, f) Servelec Framework, g) AzeusCare, h)
SAP i) Agresso, j) OCC Controc, k) Oracle financials, o) other, please
state
Q19 - If the provider management system is on a software contract, when
does that contract expire ?
a) rolling annual contract, b) 2016, c) 2017, d) 2018, e) 2019, f) 2020,
g) 2021, h) post 2021

Thank you for taking the time to answer these questions.

Yours faithfully,

Michelle Large

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[2][FOI #366544 email]

Is [3][Enfield Council request email] the wrong address for Freedom of
Information requests to Enfield Council? If so, please contact us using
this form:
[4]https://www.whatdotheyknow.com/change_re...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[5]https://www.whatdotheyknow.com/help/offi...

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:
[6]https://www.whatdotheyknow.com/help/ico-...

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------
 
 
 Question Reference No161019-000054
Subject :  Your Council (Benefit,Registrars)
Subject Level 2:  Freedom of Information
Date Created:  19/10/2016 12.33 PM
Last Updated:  19/10/2016 12.33 PM
Status:  Correspondence team
 

[---001:007005:34288---]

References

Visible links
2. mailto:[FOI #366544 email]
3. mailto:[Enfield Council request email]
4. https://www.whatdotheyknow.com/change_re...
5. https://www.whatdotheyknow.com/help/offi...
6. https://www.whatdotheyknow.com/help/ico-...

[1]Enfield Logo

 
 Response
Dear Sir / Madam

We acknowledge your request for information received on 19/10/2016 12.33
PM

Your request has been forwarded to the appropriate team or service holding
the information and that team will respond to your request and contact you
where required.

If the information you are seeking exists, and we are not prevented from
releasing it by an exemption, the Council aim to provide you with the
information within 20 working days from receipt of your request.

Yours Sincerely
Enfield Council

Thank you for your question. Please take a look at these Answers from our
knowledge base that might answer your question.

If no Answers are shown this means we do not currently have any
information regarding this subject matter within our knowledge base.
 Discussion Thread
 Response 19/10/2016 12.33 PM
Dear Sir / Madam

We acknowledge your request for information received on 19/10/2016 12.33
PM

Your request has been forwarded to the appropriate team or service holding
the information and that team will respond to your request and contact you
where required.

If the information you are seeking exists, and we are not prevented from
releasing it by an exemption, the Council aim to provide you with the
information within 20 working days from receipt of your request.

Yours Sincerely
Enfield Council

Dear Sir / Madam

We acknowledge your request for information received on 19/10/2016 12.33
PM

Your request has been forwarded to the appropriate team or service holding
the information and that team will respond to your request and contact you
where required.

If the information you are seeking exists, and we are not prevented from
releasing it by an exemption, the Council aim to provide you with the
information within 20 working days from receipt of your request.

Yours Sincerely
Enfield Council

Thank you for your question. Please take a look at these Answers from our
knowledge base that might answer your question.

If no Answers are shown this means we do not currently have any
information regarding this subject matter within our knowledge base.
 
 
 Question Reference No161019-000054
Subject :  Your Council (Benefit,Registrars)
Subject Level 2:  Freedom of Information
Date Created:  19/10/2016 12.33 PM
Last Updated:  19/10/2016 04.31 PM
Status:  Solved
 

[---001:001900:64158---]

References

Visible links

Tim Kidd, Enfield Council

1 Attachment

Classification: OFFICIAL - PRIVATE AND CONFIDENTIAL CORRESPONDENCE

Dear Ms Large,

 

Your FOI was passed to me as the most appropriate person to respond.
Please find below a tabulated response to the questions raised.

 

Ref Question Answer
1 Q1 - What electronic systems do you use ·         In House website
for your public facing information & with information on Adult
advise solution in ASC? Social Care
a) Corporate spreadsheet, b) Electronic
marketplace, c) In-house social care ·         Ask Sara hosted
website, d) Other please state solution for advice and
guidance on Adult Social Care
equipment

·         QuickHeart Market
Place

 

Recently procured and will be
implementing OLM MyLife
2 Q2 - Who is the provider of the For information and advice on
Information & Access Electronic equipment suppliers:
Equipment System ?
a) developed In-house, b) Open objects, ·         QuickHeart
c) QuickHeart, d) My care, e) Other,
please state ·         Ask Sara

 

Will be implementing OLM
MyLife

 
3 Q3 - If the electronic Information & Ask Sara – rolling annual
advise system is on a software contract, contract
when does that contract expire?
a) rolling annual contract, b) 2016, c) QuickHeart – 2017
2017, d) 2018, e) 2019, f) 2020, g)
2021, h) post 2021 OLM MyLife - 2021
4 Q4 - What electronic systems do you use OLM Care First
for Case Management in ASC?
a) OLM Care first, b)Servelec Framework,  
c) AzeusCare, d) SAP, e) Agresso, f)
Other, please state. Recently procured OLM Eclipse
5 Q5 - If the Electronic Case Management 2021
system is on a software contract, when
does that contract expire ?
a) rolling annual contract, b) 2016, c)
2017, d) 2018, e) 2019, f) 2020, g)
2021, h) post 2021
6 Q6 - What electronic system do Council OLM CareFirst
staff use for organising council managed
care services ? Recently procured OLM
a) Developed in house, b) Liquidlogic Eclipse, Call Confirm CM2000
protocol, c) Civica Paris, d) Northgate
Swift, e) OLM CareFirst, f) Servelec
Framework, g) AzeusCare, h) SAP
7 Q7 - If the electronic system for 2021
accessing care services is on a software
contract, what does when does that
contract expire ?
a) rolling annual contract, b) 2016, c)
2017, d) 2018, e) 2019, f) 2020, g)
2021, h) post 2021
8 Q8 - What electronic system do you use OLM CareFirst and Spreadsheet
for ASC Operational Financial Management for indicative personal
in ASC ? budget calculation
a) Developed in house, b) Liquidlogic
protocol, c) Civica Paris, d) Northgate  
Swift, e) OLM CareFirst, f) Servelec
Framework, g) AzeusCare, h) SAP I) Recently procured OLM Eclipse
Agresso, j)OCC Controc, k) You2Choose , and OLM Mylife which will
l) Quickheart, m) shopf4support, n) enable electronic calculation
Oracle financials, o) other, please of personal budgets.
state.
9 Q9 - If the electronic system ASC 2021
Operational Financial Management is on a
software contract, when does that
contact expire?
a) rolling annual contract, b) 2016, c)
2017, d) 2018, e) 2019, f) 2020, g)
2021, h) post 2021
10 Q10 - For people eligible for Council DPs are paid net, other
funded care, does the council pay for services are paid gross and
services gross or net of a persons the authority collects the
assessed financial contribution? If person’s financial
both, then please explain which contribution
circumstances are net.
a) Gross, b) Net, c) Both, please add
information, d) Other, please state.
11 Q11 - What electronic system do you use OLM Care First, SAP for
for Adult social Care Operational Provider paymentsASH Sundry
finance Management in your authority ? Debtors
In this context we are referring to any
systems where client debts, provider  
creditors etc. are recorded.
a) Developed in house, b) Liquidlogic When the Council upgrades to
protocol, c) Civica Paris, d) Northgate OLM Eclipse they will also
Swift, e) OLM CareFirst, f) Servelec upgrade to OLM Fiscal for
Framework, g) AzeusCare, h) SAP i) financial management.
Agresso, j)OCC Controc, k) Oracle
financials, o) other, please state.
12 Q12 - If the Financial Assessment system OLM – 2021
is on a software contact, when does that
contract expire ? ASH – 2017
a) rolling annual contract, b) 2016, c)
2017, d) 2018, e) 2019, f) 2020, g)
2021, h) post 2021
13 Q13 - Are direct payments made directly DPs paid via BACCS or E-card
into peoples personal accounts? if not,
then please give details
a) Yes, for all services b) Yes, for
some services, c) No
14 Q14 - If Adult Social Care in your Authority budget / Spend
authority uses online service
catalogue/eMarketplace of care providers
for citizens to research and/or
potentially purchase services, how was
that solution purchased ?
a) Regional Investment Board, b) Local
Consortia, c) Authority Budget/Spend, d)
Other, please describe
15 Q15 - If your eMarketplace was purchased N/A
by a group of councils, please tell us
with which other councils?
16 Q16 - If your authority DOES utilise an QuickHeart market place but
eMarketplace for Adult Social Care, what only offers advise on
system is it based on ? suppliers - does not offer
a) Developed In-house, b) Shop4Support, the opportunity to buy.
c) Quickbuy, d) Cloudbuy, e) Choose My
Care, f) Slivers of Time, g) Book Your  
Own Breaks, h) Other, please specify
Recently procured  OLM Mylife
which will also offer market
place capability.
17 Q17 - If the eMarketplace system is on a QuickHeart – 2017
software contract, when does the contact
expire ? OLM Mylife - 2021
a) rolling annual contract, b) 2016, c)
2017, d) 2018, e) 2019, f) 2020, g)
2021, h) post 2021
18 Q18 - What electronic system do you use OLM CareFirst
for Provider Management (contact
management and monitoring) in Adult Care Place (consortia
Social Care ? product)
a) Developed in house, b) Liquidlogic
protocol, c) Civica Paris, d) Northgate  
Swift, e) OLM CareFirst, f) Servelec
Framework, g) AzeusCare, h) SAP i) Recently procured OLM
Agresso, j) OCC Controc, k) Oracle Commissioner as part of an
financials, o) other, please state enterprise contract – will be
deciding whether to implement
this.
19 Q19 - If the provider management system OLM Care First and OLM
is on a software contract, when does Commissioner – 2021
that contract expire ?
a) rolling annual contract, b) 2016, c)  
2017, d) 2018, e) 2019, f) 2020, g)
2021, h) post 2021 Care Place – rolling annual

 

 

best regards,
Tim

 

 

Reference # Freedom of Information request - Current Social Care System
161019-000054 Discussion Thread
Status Response 19/10/2016 12.33 PM
Correspondence team Dear Sir / Madam
Assigned To
Not specified  We acknowledge your request for information received on 19/10/2016 12.33
Service PM
Your Council
(Benefit,Registrars) Your request has been forwarded to the appropriate team or service
  Freedom of holding the information and that team will respond to your request and
Information contact you where required.
Category
PID 722 - Freedom of If the information you are seeking exists, and we are not prevented from
Information Act releasing it by an exemption, the Council aim to provide you with the
SLA information within 20 working days from receipt of your request.
Not specified 
Queue Yours Sincerely
Freedom of Enfield Council
Information
Date Created Dear Sir / Madam
19/10/2016 12.33 PM
Date Initial We acknowledge your request for information received on 19/10/2016 12.33
Solution Response PM
None
Last Updated Your request has been forwarded to the appropriate team or service
19/10/2016 12.33 PM holding the information and that team will respond to your request and
Customer SmartSense contact you where required.
+1 on -3 to +3 scale
Staff SmartSense If the information you are seeking exists, and we are not prevented from
0 on -3 to +3 scale releasing it by an exemption, the Council aim to provide you with the
information within 20 working days from receipt of your request.

Yours Sincerely
Enfield Council

Thank you for your question. Please take a look at these Answers from our
knowledge base that might answer your question.

If no Answers are shown this means we do not currently have any
information regarding this subject matter within our knowledge base.
Customer (Michelle Large) 19/10/2016 12.33 PM
Dear Enfield Council,

As you may be aware, some years ago London Borough of Brent hosted a
register of applications in use by Local Authorities and some basic
detail of the contracts e.g. start date and duration of contract - the
eGov Register. This database was discontinued a short number of years ago
with the lapse of the eGov initiative but the information within it was
very helpful to software suppliers to understand when councils may be
starting to consider revisiting the market for potential upgrades or
improvements to their current technologies to best support their business
and help them achieve their future aspirations.

In order to have an up to date view of this we would appreciate your
completing the short questions to help us understand when your council
may be in a position to consider its future options. We have sought the
advice of Freedom Of Information Officers in constructing the questions
to ensure any inconvenience is minimised and that we are not breaching
any commercial confidences that could not, otherwise, be derived from the
public domain. We do however want to ensure the information is accurate,
and for that we seek your help.

Thank you in advance for answering the questions.
(feel free to delete the replies that are not applicable to your
authority).

QUESTIONS:
Q1 - What electronic systems do you use for your public facing
information & advise solution in ASC?
a) Corporate spreadsheet, b) Electronic marketplace, c) In-house social
care website, d) Other please state
Q2 - Who is the provider of the Information & Access Electronic Equipment
System ?
a) developed In-house, b) Open objects, c) QuickHeart, d) My care, e)
Other, please state
Q3 - If the electronic Information & advise system is on a software
contract, when does that contract expire?
a) rolling annual contract, b) 2016, c) 2017, d) 2018, e) 2019, f) 2020,
g) 2021, h) post 2021
Q4 - What electronic systems do you use for Case Management in ASC?
a) OLM Care first, b)Servelec Framework, c) AzeusCare, d) SAP, e)
Agresso, f) Other, please state.
Q5 - If the Electronic Case Management system is on a software contract,
when does that contract expire ?
a) rolling annual contract, b) 2016, c) 2017, d) 2018, e) 2019, f) 2020,
g) 2021, h) post 2021
Q6 - What electronic system do Council staff use for organising council
managed care services ?
a) Developed in house, b) Liquidlogic protocol, c) Civica Paris, d)
Northgate Swift, e) OLM CareFirst, f) Servelec Framework, g) AzeusCare,
h) SAP
Q7 - If the electronic system for accessing care services is on a
software contract, what does when does that contract expire ?
a) rolling annual contract, b) 2016, c) 2017, d) 2018, e) 2019, f) 2020,
g) 2021, h) post 2021
Q8 - What electronic system do you use for ASC Operational Financial
Management in ASC ?
a) Developed in house, b) Liquidlogic protocol, c) Civica Paris, d)
Northgate Swift, e) OLM CareFirst, f) Servelec Framework, g) AzeusCare,
    h) SAP I) Agresso, j)OCC Controc, k) You2Choose , l) Quickheart, m)
shopf4support, n) Oracle financials, o) other, please state.
Q9 - If the electronic system ASC Operational Financial Management is on
a software contract, when does that contact expire?
a) rolling annual contract, b) 2016, c) 2017, d) 2018, e) 2019, f) 2020,
g) 2021, h) post 2021
Q10 - For people eligible for Council funded care, does the council pay
for services gross or net of a persons assessed financial contribution?
If both, then please explain which circumstances are net.
a) Gross, b) Net, c) Both, please add information, d) Other, please
state.
Q11 - What electronic system do you use for Adult social Care Operational
finance Management in your authority ? In this context we are referring
to any systems where client debts, provider creditors etc. are recorded.
a) Developed in house, b) Liquidlogic protocol, c) Civica Paris, d)
Northgate Swift, e) OLM CareFirst, f) Servelec Framework, g) AzeusCare,
h) SAP i) Agresso, j)OCC Controc, k) Oracle financials, o) other, please
state.
Q12 - If the Financial Assessment system is on a software contact, when
does that contract expire ?
a) rolling annual contract, b) 2016, c) 2017, d) 2018, e) 2019, f) 2020,
g) 2021, h) post 2021
Q13 - Are direct payments made directly into peoples personal accounts?
if not, then please give details
a) Yes, for all services b) Yes, for some services, c) No
Q14 - If Adult Social Care in your authority uses online service
catalogue/eMarketplace of care providers for citizens to research and/or
potentially purchase services, how was that solution purchased ?
a) Regional Investment Board, b) Local Consortia, c) Authority
Budget/Spend, d) Other, please describe
Q15 - If your eMarketplace was purchased by a group of councils, please
tell us with which other councils?
Q16 - If your authority DOES utilise an eMarketplace for Adult Social
Care, what system is it based on ?
a) Developed In-house, b) Shop4Support, c) Quickbuy, d) Cloudbuy, e)
Choose My Care, f) Slivers of Time, g) Book Your Own Breaks, h) Other,
please specify
Q17 - If the eMarketplace system is on a software contract, when does the
contact expire ?
a) rolling annual contract, b) 2016, c) 2017, d) 2018, e) 2019, f) 2020,
g) 2021, h) post 2021
Q18 - What electronic system do you use for Provider Management (contact
management and monitoring) in Adult Social Care ?
a) Developed in house, b) Liquidlogic protocol, c) Civica Paris, d)
Northgate Swift, e) OLM CareFirst, f) Servelec Framework, g) AzeusCare,
h) SAP i) Agresso, j) OCC Controc, k) Oracle financials, o) other, please
state
Q19 - If the provider management system is on a software contract, when
does that contract expire ?
a) rolling annual contract, b) 2016, c) 2017, d) 2018, e) 2019, f) 2020,
g) 2021, h) post 2021

Thank you for taking the time to answer these questions.

Yours faithfully,

Michelle Large

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[1][FOI #366544 email]

Is [2][Enfield Council request email] the wrong address for Freedom of
Information requests to Enfield Council? If so, please contact us using
this form:
[3]https://www.whatdotheyknow.com/change_re...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[4]https://www.whatdotheyknow.com/help/offi...

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:
[5]https://www.whatdotheyknow.com/help/ico-...

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

show quoted sections

Enfield Council is committed to serving the whole borough fairly,
delivering excellent services and building strong communities. Opinions
expressed in this email are those of the individual and not necessarily
those of the London Borough of Enfield. This email and any attachments or
files transmitted with it are strictly confidential and intended solely
for the named addressee. It may contain privileged and confidential
information and if you are not the intended recipient and receive it in
error you must not copy, distribute or use the communication in any other
way. All traffic handled by the Government Connect Secure Extranet may be
subject to recording/and or monitoring in accordance with relevant
legislation.

--------------------------------------------------------------------------

This email has been scanned for viruses but we cannot guarantee that it
will be free of viruses or malware. The recipient should perform their own
virus checks.

References

Visible links
1. mailto:[FOI #366544 email]
2. mailto:[Enfield Council request email]
3. https://www.whatdotheyknow.com/change_re...
4. https://www.whatdotheyknow.com/help/offi...
5. https://www.whatdotheyknow.com/help/ico-...
6. mailto:[FOI #366544 email]
7. mailto:[FOI #366544 email]
8. http://new.enfield.gov.uk/connected
9. https://www.facebook.com/pages/Enfield-C...
10. https://www.facebook.com/pages/Enfield-C...
11. https://twitter.com/EnfieldCouncil
12. https://twitter.com/EnfieldCouncil
13. http://www.enfield.gov.uk/
14. http://www.enfield.gov.uk/

Looking for an EU Authority?

You can request documents directly from EU Institutions at our sister site AskTheEU.org . Find out more .

AskTheEU.org