Current and Historical CTC Security Check Completion Times

The request was successful.

Dear United Kingdom Security Vetting,

Could you please provide the following data:

1) For each quarter since January 2019, could you please provide:
a) The average time taken to complete each CTC check application received, and the time within which 90% of applications were completed
b) The proportion of CTC checks initially returned to applicants due to errors
c) Where an error has been identified, the average time taken to reject each application
d) The average backlog of applications not completed at the end of each quarter and currently

2) The current expected time for an application with no errors to be completed and the current expected average time for an application which contains errors to be returned to an applicant (if this is a metric you track)

3) If CTC checks require information from other departments, the current expected time of response from these departments for each application (if these are metrics you track)

Yours faithfully,

B Treloar

Cabinet Office FOI Team,

Our ref: FOI2022/12087

Dear B Treloar,

Thank you for your request for information which was received on 23rd
July. Your request is being handled under the terms of the Freedom of
Information Act 2000 ('the Act').

The Act requires that a response must be given promptly, and in any event
within 20 working days. We will therefore aim to reply at the latest by
22nd August.

Please remember to quote the reference number above in any future
communications.

Yours sincerely,

Freedom of Information Team

Cabinet Office

Cabinet Office FOI Team,

Our ref: FOI2022/12087

Dear B Treloar,

I am writing with regards to your request for information under the
Freedom of Information Act 2000, which was received on 23rd July.

We have given consideration to your request and have concluded that we
require further clarification as to what you are requesting before we are
able to proceed.

1) For each quarter since January 2019, could you please provide:
a) The average time taken to complete each CTC check application received,
and the time within which 90% of applications were completed
b) The proportion of CTC checks initially returned to applicants due to
errors
c) Where an error has been identified, the average time taken to reject
each application
d) The average backlog of applications not completed at the end of each
quarter and currently.

2) The current expected time for an application with no errors to be
completed and the current expected average time for an application which
contains errors to be returned to an applicant (if this is a metric you
track)

• In respect of the overall data sets for part 1 of the request. Data is
reported in months or financial years. Please can you confirm whether
either of these timescales would be acceptable?
• In respect of part 1 d) Can you please clarify the intended meaning of
the term backlog? Are you looking for confirmation of CTC holdings?

As you may appreciate, a public authority has 20 working days in which to
respond to a request for information. The effect of a public authority
seeking clarity from a requester about their request is to 'stop the
clock' on that 20 working day deadline. It will not be started again until
we are supplied with the further information which we require. In the
event that we do not hear from you we will assume that you do not wish to
proceed with your request.

Please remember to quote the reference number above in any future
communications.

Yours sincerely,

Freedom of Information Team

Cabinet Office