Culture Survey Results

Guy made this Freedom of Information request to Post Office Limited This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was successful.

Dear Post Office Limited,

Since you last conducted your last "Culture Survey":

1) When did Post Office Limited release the results of the survey to its employees and Postmasters and in what form i.e. face to face; email ?
2) Can you provide the granular results of the survey with the questions that were asked of employees and Postmasters.
3) What are Post Office Limited's plan to release a new identical survey to gauge if the employee and Postmasters view(s) has changed since the last survey?


Guy, Post Office Limited

Our ref: FOI2022/00239

Dear Guy,

Thank you for your request for information which was received on 28th
March. Your request is being considered under the terms of the Freedom of
Information Act 2000.

The Act requires that a response must be given promptly, and in any event
within 20 working days. We will therefore reply at the latest by 27th

Please remember to quote the reference number above in any future

Yours sincerely,

Jackie Lawrence

Information Rights Team

Finsbury Dials, 20 Finsbury Street

London, EC2Y 9AQ, Post Office Limited

Dear Guy

I refer to your recent request for information which I am dealing with
under the Freedom of Information Act 2000.

At present our view is that your request falls within the scope of a
qualified exemption of the FOIA. As permitted by section 10 FOIA, Post
Office requires further time to consider the public interest test in
relation to this exemption. In accordance with paragraphs 4.6 and 4.7 of
the Code of Practice, Post Office considers that an extension of 20
working days is appropriate in this instance and will therefore aim to
respond to you by 26 May 2022.


Andy Jennings

Information Rights Team, Post Office Limited

2 Attachments

Dear Guy,

Thank you for your patience whilst we have been handling your Freedom of
Information request. Please find attached the response and accompanying


Jackie Lawrence

Information Rights Team

Ground Floor

Finsbury Dials

20 Finsbury Street