Cubic DRS gate service panel commands and error codes
Dear Transport for London,
I would like a copy of the latest version of the CUBIC DRS gate Service Panel Commands and Error Codes document.
I understand an excerpt of this document (in particular, the Presentation Result Code Summary appendix) has been released in the past.
If it is not possible to provide the full document (suitably redacted, if needed), I would just request the latest version of the same appendix mentioned above. I understand it contains additional information compared to what is present in the TfL Oyster and Contactless app, and may have been updated since it was last released, especially regarding the e-ticket reader trials at some TfL stations.
Yours faithfully,
David Wheatley
Dear Mr Wheatley
TfL Ref: 2902-2324
Thank you for your request received by Transport for London (TfL) on 14
November 2023 asking for information about Cubic DRS gate service panel
commands and error codes.
Your request will be processed in accordance with the requirements of the
Freedom of Information Act and our information access policy.
A response will be sent to you by 12 December 2023. We publish a
substantial range of information on our website on subjects including
operational performance, contracts, expenditure, journey data, governance
and our financial performance. This includes data which is frequently
asked for in FOI requests or other public queries. Please check
[1]http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.
We will publish anonymised versions of requests and responses on the
[2]www.tfl.gov.uk website. We will not publish your name and we will send
a copy of the response to you before it is published on our website.
In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me.
Yours sincerely
Sara Thomas
FOI Case Management Team
General Counsel
Transport for London
Dear Mr Wheatley
TfL Ref: 2902-2324
Thank you for your request received by Transport for London (TfL) on 14
November 2023 asking for information about our gateline error codes.
Your request has been considered in accordance with the requirements of
the Freedom of Information Act and our information access policy. I can
confirm that we hold the information you require.
Please see attached the latest version of the appendix - Presentation
Result Code Summary - as requested.
If this is not the information you are looking for, or if you are unable
to access it for any reason, please do not hesitate to contact me.
Please see the attached information sheet for details of your right to
appeal as well as information on copyright and what to do if you would
like to re-use any of the information we have disclosed.
Yours sincerely
Sara Thomas
FOI Case Management Team
General Counsel
Transport for London
From: FOI
Sent: 17 November 2023 15:50
To: 'D Wheatley' <[FOI #1047929 email]>
Subject: RE: new foi ref 2902-2324 CRM:0138520
Dear Mr Wheatley
TfL Ref: 2902-2324
Thank you for your request received by Transport for London (TfL) on 14
November 2023 asking for information about Cubic DRS gate service panel
commands and error codes.
Your request will be processed in accordance with the requirements of the
Freedom of Information Act and our information access policy.
A response will be sent to you by 12 December 2023. We publish a
substantial range of information on our website on subjects including
operational performance, contracts, expenditure, journey data, governance
and our financial performance. This includes data which is frequently
asked for in FOI requests or other public queries. Please check
[1]http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.
We will publish anonymised versions of requests and responses on the
[2]www.tfl.gov.uk website. We will not publish your name and we will send
a copy of the response to you before it is published on our website.
In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me.
Yours sincerely
Sara Thomas
FOI Case Management Team
General Counsel
Transport for London
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