CRM Systems

Dragon Dave made this Freedom of Information request to Derbyshire Dales District Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Derbyshire Dales District Council,
I would like to know what CRM (Customer Relationship Management)
system the council is using.

If the council is about to change their CRM system, I would like to
know what both the current system and the new system are.

In the event of multiple systems being used, I would be most
interested in the one where issues such as potholes, graffiti,
flytipping and broken streetlights would be logged.

Yours faithfully,
David McKee

Horsfield, Phillip, Derbyshire Dales District Council

Dear Mr Dragon

Thank you for your request for information under the Freedom of
Information Act 2000 which has been forwarded to the relevant section.

The scheduled date for our response to your request for information is
13th July 2011.

If you have any queries about this request please do not hesitate to
contact me. Please quote reference number FOI/204/11 in any future
communications.

Yours sincerely

Phillip Horsfield

Solicitor

email: [email address]

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Horsfield, Phillip, Derbyshire Dales District Council

[Subject only] FW: FOI/204/11

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