CRM Systems

The request was successful.

Dear Forest of Dean District Council,

I would like to know what CRM (Customer Relationship Management)
system the council is using.

If the council is about to change their CRM system, I would like to
know what both the current system and the new system are.

In the event of multiple systems being used, I would be most
interested in the one where issues such as potholes, graffiti,
flytipping and broken streetlights would be logged.

Yours faithfully,
David McKee

Council, Forest of Dean District Council

Thank you for contacting the Forest of Dean District Council.

Your e-mail is being processed and will shortly be passed on to the relevant team within the Council.

Customer Services

Forest of Dean District Council

Tel: 01594 810000

www.fdean.gov.uk<http://www.fdean.gov.uk/>

show quoted sections

Linda Williams,

1 Attachment

This Email, and any attachments, may contain Protected or Restricted information and is intended solely for the individual to whom it is addressed. It may contain sensitive or protectively marked material and should be handled accordingly. If this Email has been misdirected, please notify the author immediately. If you are not the intended recipient you must not disclose, distribute, copy, print or rely on any of the information contained in it or attached, and all copies must be deleted immediately.

Whilst we take reasonable steps to try to identify any software viruses, any attachments to this Email may nevertheless contain viruses which our anti-virus software has failed to identify. You should therefore carry out your own anti-virus checks before opening any documents. Forest of Dean District Council will not accept any liability for damage caused by computer viruses emanating from any attachment or other document supplied with this e-mail.

All traffic may be subject to recording and / or monitoring in accordance with relevant legislation.

show quoted sections

Linda Williams,

1 Attachment

This Email, and any attachments, may contain Protected or Restricted information and is intended solely for the individual to whom it is addressed. It may contain sensitive or protectively marked material and should be handled accordingly. If this Email has been misdirected, please notify the author immediately. If you are not the intended recipient you must not disclose, distribute, copy, print or rely on any of the information contained in it or attached, and all copies must be deleted immediately.

Whilst we take reasonable steps to try to identify any software viruses, any attachments to this Email may nevertheless contain viruses which our anti-virus software has failed to identify. You should therefore carry out your own anti-virus checks before opening any documents. Forest of Dean District Council will not accept any liability for damage caused by computer viruses emanating from any attachment or other document supplied with this e-mail.

All traffic may be subject to recording and / or monitoring in accordance with relevant legislation.

show quoted sections

Dragon Dave left an annotation ()

Northgate