CRM Systems

Dragon Dave made this Freedom of Information request to Carlisle City Council

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was successful.

Dear Carlisle City Council,
I would like to know what CRM (Customer Relationship Management)
system the council is using.

If the council is about to change their CRM system, I would like to
know what both the current system and the new system are.

In the event of multiple systems being used, I would be most
interested in the one where issues such as potholes, graffiti,
flytipping and broken streetlights would be logged.

Yours faithfully,
David McKee

Clare Furlong, Carlisle City Council

1 Attachment

Dear Mr McKee

Please find attached acknowledgement of your Freedom of Information Act
request.

Thank you

Clare Furlong

Clare Furlong

Corporate Information Officer

Policy and Communications

Chief Executive's Team

Carlisle City Council

Civic Centre

Carlisle

CA3 8QG

Telephone 01228 817165

e-mail [1][email address]

show quoted sections

Clare Furlong, Carlisle City Council

1 Attachment

Dear Mr McKee

Please find attached response to your Freedom of Information Act request.

Thank you

Clare Furlong

Clare Furlong

Corporate Information Officer

Policy and Communications

Chief Executive's Team

Carlisle City Council

Civic Centre

Carlisle

CA3 8QG

Telephone 01228 817165

e-mail [1][email address]

show quoted sections