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CRM and CMS Platform Information

Rebecca Bescoby made this Freedom of Information request to South Derbyshire District Council Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

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Dear South Derbyshire District Council,

Under the Freedom of Information Act 2000, I kindly request information regarding the Customer Relationship Management (CRM) and Content Management System (CMS) platforms used by your council.

1. CRM Platform Information:
a. What CRM platform does your council currently use?
b. When is the contract end date for the CRM platform?
c. When was the CRM contract last re-tendered?
d. Could you please provide the contract value for the CRM platform? (Please note that invoices exceeding £5,000 are required to be accessible to the public.)
e. Is there an intent to release a tender for CRM platforms in the foreseeable future? If so, kindly provide an estimated timeline or relevant details.

2. CMS Platform Information:
a. What CMS platform does your council currently use?
b. When is the contract end date for the CMS platform?
c. When was the CMS contract last re-tendered?
d. Could you please provide the contract value for the CMS platform? (Please note that invoices exceeding £5,000 are required to be accessible to the public.)
e. Is there an intent to release a tender for CMS platforms in the foreseeable future? If so, kindly provide an estimated timeline or relevant details.

I understand that under the Freedom of Information Act, you are required to respond within 20 working days. If some of the requested information is exempt from disclosure, please provide an explanation for the exemptions.

If any of the requested information is not readily available, I would appreciate your guidance on the steps I can take to obtain the necessary data.
Thank you for your attention to this matter. I look forward to your timely response.

Yours faithfully,

Rebecca Bescoby

Sharon Harvey, South Derbyshire District Council

1 Attachment

Dear Ms Bescoby

Your request for information has been considered under the Freedom of Information Act 2000 and I attach our response.

Kind Regards

Sharon Harvey
Secretarial Support Officer
T: 01283 595868

www.southderbyshire.gov.uk

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