Criteria for allocating Same-day slots to Representative Organisations

Hayden Walton made this Freedom of Information request to Home Office

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Sir or Madam,

I would like request your criteria for determining how pre-approved slots are allocated to immigration application representatives at the Croydon Public Enquiries Office.

Given that companies with many more slots than others are given quite a competitive advantage in the market, I am sure you have procedures to ensure your decisions are not anti-competitive.

What guidelines do you use to ensure that representatives are treated equally when it comes to pre-approved slots? What criteria enables one company to obtain multiple slots on multiple days of the week, and other companies only one slot a week?

Basically, what is the process and what are the rules you follow.

Yours faithfully,

Hayden Walton

I have attached my email address, [email address] as the address for correspondence.

In line with section 8.1.b of the FOI Act, an email address should be accepted for the purposes of FOI requests.

http://www.whatdotheyknow.com/request/11...

IND Public Enquiries,

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If a representative wishes to register with Croydon PEO or has any
enquiries regarding their allocated slot, they should write to:
Stefanie Ayres
PEO
1st Floor
Lunar House
40 Wellesley Road
Croydon
CR9 2BY

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Umar Saif
Immigration Group
UK Border Agency

If you intend to reply to this e-mail please ensure that you re-send all
the information from your original enquiry.

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Dear Sir or Madam,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Home Office's handling of my FOI request 'Criteria for allocating Same-day slots to Representative Organisations'.

A full history of my FOI request and all correspondence is available on the Internet at this address:
http://www.whatdotheyknow.com/request/cr...

I do not believe your response is adequate.

Yours faithfully,

Hayden Walton

Freedom Of Information Team \( IND \), Home Office

Dear Hayden Walton

 

Thank you for your email requesting an internal review, I am sorry for the
delay in responding to you.  In order for us to be able to carry out your
request, could you kindly explain why you are not satisfied with the
response you received.  Once we have received your response we aim to
respond to you as soon as we can.

 

Yours sincerely

 

Freedom of Information Team

UK Border Agency

 

 

 

 

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Dear Freedom Of Information Team ( IND ),

An internal review was requested as the information that was requested in the initial posting has not been provided. The respondent has side-stepped the request completely.

Yours sincerely,

Hayden Walton

Hussain Isra, Home Office

Good morning Mr Walton,

Please can you forward the original request and our response to the
Freedom of Information in box as we are unable to trace your original
FOI request.

Regards
Freedom of Information Team
UKBA

Isra Hussain
Team Leader
Information Access Policy Team (FOI)
11th Floor
Short Corridor
Lunar House
Croydon
Tele:0208 196 3056
Email: [email address]

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Dear Hussain Isra,

I have attached the original request below. Please note that this request has been bounced around for almost 5 months now.

During this period I have collected data from my day-to-day experiences at the PEO which suggest a relationship between ex-Home Office caseworkers and the allocation of slots to the private companies they join, and the request below will establish whether or not there are satisfactory procedures in place to ensure fairness.

Judging by the run-around I am getting, I suspect there is no process to ensure fairness, and my data is accurate. Please review the request below once again. I will forward the run-around emails, your final response, and my report to my local Conservative MP shortly.

Dear Sir or Madam,

I would like request your criteria for determining how pre-approved slots are allocated to immigration application representatives at the Croydon Public Enquiries Office.

Given that companies with many more slots than others are given quite a competitive advantage in the market, I am sure you have procedures to ensure your decisions are not anti-competitive.

What guidelines do you use to ensure that representatives are treated equally when it comes to pre-approved slots? What criteria enables one company to obtain multiple slots on multiple days of the week, and other companies only one slot a week?

Basically, what is the process and what are the rules you follow.

Yours faithfully,

Hayden Walton

Freedom Of Information Team \( IND \), Home Office

Dear Mr Walton,
Further to your e mail of 7 February, firstly may I apologise for the
delay in resolving your enquiry. Having reviewed the complete
correspondence on the Whatdotheyknow.com website I can see that the
confusion arose because your original request was answered as a general
enquiry by our Public Enquiries Section and not under the Freedom of
Information Act. This explains why my FOI team could not find your
request on our system when your request for an internal review arrived.

In order to address this situation, I propose to put your original query
through myself now as an FOI request and you should receive a response
in 20 working days.
Kind regards

Beverley Simpson
Head of the Freedom of Information Team
UK Border Agency

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Freedom Of Information Team ( IND ), Home Office

1 Attachment

Please find attached a response to your Freedom of Information Request –
Ref 14094

 

Regards,

 

Freedom of Information Team

 

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