Julie Shrive (Account suspended) made this Freedom of Information request to National Policing Improvement Agency

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Julie Shrive (Account suspended)

Dear Sir or Madam,

Do you employ same the Call centre structure, set up by Corporate Director ,that is causing severe problems getting issues/ crimes addressed as they [ Call centre] seem unqualified with no knowledge of right and wrong, refusing to record crime .

When do record won't let see using FOI as reason .Suspect what is written not the truth. Surely can't be right?

How can you improve like this? How are you going to get issues/ crime addressed using corporate structures with no discretion . Surely this is manufacturing injustice? They wind up and blame rather than address??!!

Yours faithfully,

Julie Shrive


Dear Ms Shrive

Thank you for your recent request for information, about Crime Recording & Structure, dated 12th July 2009.

Your request was received on 12th July 2009 and I am dealing with it under the terms of the Freedom of Information Act 2000.

We have logged your request which is receiving our attention. Your request reference number is 46830.

Please quote this reference number in any further correspondence or call relating to this enquiry.

Further information about the NPIA is routinely published on our website at or through our publication scheme. If you require any further assistance in connection with this request please contact us at our address below.


National Policing Improvement Agency

Email: [NPIA request email]

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Dear Ms Shrive,

I am afraid I am unable to determine what recorded information you require from the NPIA. Can you please clarify so the request can be processed.


Andy Woodgate
FOI Compliance Manager
National Policing Improvement Agency

Telephone: +44 (0)20 8358 5587

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