Credit Check Investigation

Response to this request is long overdue. By law, under all circumstances, Caerphilly County Borough Council should have responded by now (details). You can complain by requesting an internal review.

Dear Caerphilly County Borough Council,

1. Do you have an contract in place to purchase credit checks, or a purchase history from any of the following credit reference agencies?
(Call Credit/TransUnion, Equifax, Experian or Other(Please specify))

If so, can you please provide the following information.
2. Date that your agreement expires
3. Quantity of Credit Checks Purchased
4. Cost of Credit checks (Ideally cost per credit check)
5. What activities/services use these credit checks

6. Can you please outline how the results from these credit checks are generally stored by the council. For example are they in PDF format, or does your supplier have a software platform that you log into?

7. Finally, can you please inform me if you use credit checks to verify Single Person Discount claims for Council Tax? If so, is this done internally by the council, or do you outsource this work to a third party?

For avoidance of doubt, I am making this request under the Freedom of Information Act. I await your response within 20 working days.

Thanks in advance for your assistance.

Yours faithfully,

T Gregory

WWW: FOI, Caerphilly County Borough Council

1 Attachment

Thank you for your recent FOI / EIR request. Please find attached an acknowledgement for this request.

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