Hello

Thank you very much for your Environmental Information Regulation (EIR)
request. As per the regulations, we endeavour to provide a response no
later than 20 working days after the date of receipt of the request for
the information. It may take us longer to respond to your request if we
believe the request to be complex, or the volume of information requested
means that we may not be able to comply with the request within the
timeframe. We will however inform you of this prior to the 20-working day
deadline.

Kind regards, Severn Trent, EIR team. Severn Trent Plc (registered number
2366619) and Severn Trent Water Limited (registered number 2366686)
(together the "Companies") are both limited companies registered in
England & Wales with their registered office at Severn Trent Centre, 2 St
John's Street, Coventry, CV1 2LZ This email (which includes any files
attached to it) is not contractually binding on its own, is intended
solely for the named recipient and may contain CONFIDENTIAL, legally
privileged or trade secret information protected by law. If you have
received this message in error please delete it and notify us immediately
by telephoning +44 2477715000. If you are not the intended recipient you
must not use, disclose, distribute, reproduce, retransmit, retain or rely
on any information contained in this email. Please note the Companies
reserve the right to monitor email communicationsin accordance with
applicable law and regulations. To the extent permitted by law, neither
the Companies or any of their subsidiaries, nor any employee, director or
officer thereof, accepts any liability whatsoever in relation to this
email including liability arising from any external breach of security or
confidentiality or for virus infection or for statements made by the
sender as these are not necessarily made on behalf of the Companies.
Reduce waste! Please consider the environment before printing this email

ST Classification: UNMARKED

Dear Mark,  

Thank you for your request. Please note, we are not bound by the Freedom
of Information Act. We are however bound by the Environmental Information
Regulations 2004 and within the definition of the regulations we do not
consider this to be an environmental information request.  

Best Wishes, 

Severn Trent EIR Team 

Severn Trent Plc (registered number 2366619) and Severn Trent Water
Limited (registered number 2366686) (together the "Companies") are both
limited companies registered in England & Wales with their registered
office at Severn Trent Centre, 2 St John's Street, Coventry, CV1 2LZ This
email (which includes any files attached to it) is not contractually
binding on its own, is intended solely for the named recipient and may
contain CONFIDENTIAL, legally privileged or trade secret information
protected by law. If you have received this message in error please delete
it and notify us immediately by telephoning +44 2477715000. If you are not
the intended recipient you must not use, disclose, distribute, reproduce,
retransmit, retain or rely on any information contained in this email.
Please note the Companies reserve the right to monitor email
communicationsin accordance with applicable law and regulations. To the
extent permitted by law, neither the Companies or any of their
subsidiaries, nor any employee, director or officer thereof, accepts any
liability whatsoever in relation to this email including liability arising
from any external breach of security or confidentiality or for virus
infection or for statements made by the sender as these are not
necessarily made on behalf of the Companies. Reduce waste! Please consider
the environment before printing this email