This is an HTML version of an attachment to the Freedom of Information request 'Credit Agency Report'.


 
 
 
 
Tim McCormack 
 
5 February 2024 
 
 
Post Office 
 
100 Wood Street 
London EC2V 9ER 
request-1064869-
 
Your Ref: 
xxxxxxxx@xxxxxxxxxxxxxx.xxx 
 
Classification: 
Public 
 
 
 
Dear Tim McCormack, 
 
Freedom of Information Request – FOI2024/00008 
 
We are writing in response to your email received by Post Office Limited (“Post 
Office
”) on 3 January, which has been dealt with under the terms of the Freedom of 
Information Act 2000 (“FOIA”).  We apologise for the delay in responding. 
 
In your email you have requested the information shown verbatim in bold below: 
 
I understand from a previous FOI request that part of the process of tracking 
down former SPMRs in relation to potential compensation claims was for POL to 
provide a credit agency (I believe Equifax and POL found my address using this 
method) with known National Insurance numbers and other known details of 
former SPMRs. The Credit Agency in return provided a list of current addresses 

for those SPMRs that they could identify. 
 
Could you please provide the following information: 
 

a)  the total number of identification records POL sent to the Credit Agency 
b)  the total number of current addresses that the Credit Agency returned 
c)  if it was possible for the Credit Agency to identify deceased records from 

the list then then number of deceased records returned 
 
We confirm that Post Office does hold the information you have requested.  Post 
Office has four compensation schemes that are in scope of your request.  Each is ad-
ministered independently from the others, and an individual Postmaster could be eli-
gible in more than one.  The table below has our response in respect of each 
scheme: 
Page 1 of 3 
Post Office Limited is registered in England and Wales. Registered No. 2154540.  
Registered Office 100 Wood Street, London WC2V 7ER  
postoffice.co.uk
Post Office and the Post Office logo are registered trade marks of Post Office Limited. 
 
 

 
Scheme 
Part a) 
Part b) 
Part c) 
Horizon Shortfall Scheme 
25,745 
22,275 
1,064 
Stamps Scheme 
24,928 
21,136 
673 
Proactive Case Review and 
583 
579 
12 
Overturned Convictions 
Suspension Remuneration 
2,404 
1,909 
33 
Review 
 
For more information about compensation schemes, please go to the following link 
on the Post Office website: 
 
https://corporate.postoffice.co.uk/en/horizon-scandal-pages/post-office-compensa-
tion-schemes/ 
 
If you are dissatisfied with the handling of this response, you do have a right to 
request an internal review. You can do this by writing to the address above within 
40 working days of receipt of this response stating your reasons for your internal 
review request or alternatively, by emailing xxxxxxxxxxx.xxxxxx@xxxxxxxxxx.xx.xx
. 
 
If, having requested an internal review by Post Office, you are still not satisfied with 
our response you also have a right of appeal to the Information Commissioner at:  
 
Information Commissioner's Office 
Wycliffe House 
Water Lane 
Wilmslow 
Cheshire SK9 5AF  
 
Telephone: 0303 123 1113 
www.ico.org.uk/foicomplaints 
 
Yours sincerely, 
 
Information Rights Team 
xxxxxxxxxxx.xxxxxx@xxxxxxxxxx.xx.u

https://corporate.postoffice.co.uk/en/governance/access-to-information/access-to-
information/ 
 
 

Post Office Limited is committed to protecting your privacy, information about 
how we do this can be found on our website at www.postoffice.co.uk/privacy