Dear M Hands,

Thank you for your request for information, where you asked for the
following information:

• To request dates of last removal of any Biomass Boilers

 

Your request is being processed under the Freedom of Information
(Scotland) Act 2002. Unfortunately, we are unable to provide you with the
information requested as it is not held by Castle Rock Edinvar. This is
because CRE does not record this information.

 

Please note that this letter constitutes a formal refusal notice under
Section 17 of the Freedom of Information (Scotland) Act 2002.

 

Your right to seek a review

 

If you have made a request and are unhappy with the response from us (or
have not had a response), you have the right to request a review from us.
You can do this by writing to us.

 

Please note:

•           Your request must be in a recordable format (email, letter,
audio tape etc.)

•           You have 40 working days upon receipt of this letter to ask
for a review.

•           You will receive a full response to your review request within
20 working days of its receipt.

 

Appealing to the Commissioner

 

If you have already been through the two steps of making your request and
requesting a review and are still not happy, you can appeal to the
Scottish Information Commissioner

 

You must submit your complaint to the Commissioner within 6 months of
receiving our review response.

 

You can request an appeal by accessing the Online Appeal Service on the
Commissioners’ website. This is the best way to make an appeal, it
provides help in real time and collects exactly what the Commissioner
needs so they can investigate your case quickly.

 

Click [1]here to access the online appeal service.  

[2]www.itspublicknowledge.info/Appeal

 

If you don’t wish to appeal online, you can contact the Commissioner. Your
appeal must be in a format that can be kept for future use, e.g. in
writing, by email or a recording on an audio or video tape.

 

Send your appeal by email

If you want to send your appeal by email, you should send your email to
[3][email address]

 

Send your appeal by post

If you want to send your appeal by post, you should send your letter to:

 

Office of the Scottish Information Commissioner

Kinburn Castle

Doubledykes Road

St Andrews

Fife

KY16 9DS

 

If you need help making an appeal you can contact the Commissioner’s
Office:

E-mail: [4][email address]

Telephone: 01334 464610

 

You can find further information on making an appeal on the Commissioner’s
website

 

Website [5]www.itspublicknowledge.info

 

Further information about your rights and accessing information is
available on our website

 

Kind regards,

 

Information Governance Officer - Affordable Housing

Places for People

 

From: M Hands <[FOI #978625 email]>
Sent: 06 May 2023 16:36
To: FOISA <[Places for People Scotland request email]>
Subject: [EXTERNAL] Freedom of Information request - CRE PfP and PfP -
Governance oversight

 

Dear Castle Rock Edinvar Housing Association Limited,

Team

Quote
Biomass Boiler systems
End quote

A Housing Association is probably not strictly subject to the Freedom of
Information Act but according to the Housing Corporation: "You can also
write to housing associations. Most try to be as open as possible and will
provide you with information when they are able. The National Housing
Federation Code of Governance states that associations should operate in
an open and accountable manner by generally making information about their
work available to their residents, local communities and other
stakeholders." [6]http://www.housingcorp.gov.uk/upload/pdf... Also the
Information Commissioner has ruled that Housing Associations are subject
to the Environmental Information Regulations.

To request recorded information whereby any Biomass Boilers were installed
and removed

From any CRE PfP now PfP properties

To request dates of last removal of any Biomass Boilers

Yours faithfully,

M Hands

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[7][FOI #978625 email]

Is [8][Places for People Scotland request email] the wrong address for Freedom of
Information requests to Castle Rock Edinvar Housing Association Limited?
If so, please contact us using this form:
[9]https://www.whatdotheyknow.com/change_re...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[10]https://www.whatdotheyknow.com/help/offi...

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:
[11]https://www.whatdotheyknow.com/help/ico-...
[12]https://www.whatdotheyknow.com/help/ico-...

Please note that in some cases publication of requests and responses will
be delayed.

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

show quoted sections

Dear M Hands,

 

I write further to your email, which we have considered a request for
review. Having carried out a review in accordance with the provisions of
the Freedom of Information (Scotland) Act 2002, I can confirm that your
appeal was unsuccessful.

The original decisions have been upheld as the information is not held by
Castle Rock Edinvar. This is because Castle Rock Edinvar does not record
this information.

Please be advised that the FOISA does not oblige an authority to create
information to answer a request if the requested information is not held.
It does not place a duty upon authorities to answer a question unless
recorded information exists. The FOISA duty is to only provide recorded
information held.

Your right to seek a review

If you are unhappy with this review outcome, or the way we handled your
request and review, you have a right of appeal to the Scottish Information
Commissioner.

Appealing to the Commissioner

If you have already been through the two steps of making your request and
requesting a review and are still not happy, you can appeal to the
Scottish Information Commissioner

You must submit your complaint to the Commissioner within 6 months of
receiving our review response.

You can request an appeal by accessing the Online Appeal Service on the
Commissioners’ website. This is the best way to make an appeal, it
provides help in real time and collects exactly what the Commissioner
needs so they can investigate your case quickly.

Click [1]here to access the online appeal service.
[2]www.itspublicknowledge.info/Appeal

If you don’t wish to appeal online, you can contact the Commissioner. Your
appeal must be in a format that can be kept for future use, e.g. in
writing, by email or a recording on an audio or video tape.

Send your appeal by email

If you want to send your appeal by email, you should send your email to
[3][email address]

Send your appeal by post

If you want to send your appeal by post, you should send your letter to:

Office of the Scottish Information Commissioner

Kinburn Castle

Doubledykes Road

St Andrews

Fife

KY16 9DS

 

If you need help making an appeal you can contact the Commissioner’s
Office:

E-mail: [4][email address]

Telephone: 01334 464610

You can find further information on making an appeal on the Commissioner’s
website. Click [5]here.

Website [6]www.itspublicknowledge.info

 

Further information about your rights and accessing information is
available on our website.

 

Kind regards,

 

Information Governance Officer - Affordable Housing

Places for People

 

From: M Hands <[FOI #978625 email]>
Sent: 28 June 2023 12:38
To: FOISA <[Places for People Scotland request email]>
Subject: [EXTERNAL] Internal review of Freedom of Information request -
CRE PfP and PfP - Governance oversight

 

Dear Castle Rock Edinvar Housing Association Limited,

Please pass this on to the person who conducts Freedom of Information
reviews.

I am writing to request an internal review of Castle Rock Edinvar Housing
Association Limited's handling of my FOI request 'CRE PfP and PfP -
Governance oversight'.

[ boiler installations after the blocked flu issues was 2009 to 2012 it
was after the gas boiler was installed there was a gas leak from what
appeared to be an uncapped pipe - the paint on the thread was deemed as
the probable reason it was not capped properly - the university did not
know how it occurred and the CRE PfP organisation now PfP did not seem to
give accurate information at the stage and since - so if you could look at
your records again and advise that would be helpful - the matter was
escalated to PS and the centrica organisation but what has followed is the
issue whereby we now need to know about the type of boilers your
organisation may have been told to put in or chosen to put in - we ask
with safety first in mind ]

A full history of my FOI request and all correspondence is available on
the Internet at this address:
[7]https://www.whatdotheyknow.com/request/c...

Yours faithfully,

M Hands

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[8][FOI #978625 email]

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[9]https://www.whatdotheyknow.com/help/offi...

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:
[10]https://www.whatdotheyknow.com/help/ico-...
[11]https://www.whatdotheyknow.com/help/ico-...

Please note that in some cases publication of requests and responses will
be delayed.

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

show quoted sections