Covid Pass Letters
Dear Department of Health and Social Care,
Please provide the date the the Department of Social Care (DHSC) stopped members of the public from applying for a covid pass letter via website. I am specifically referring to the time when it was possible to request a covid pass letter without having access to an NHS login or email account.
Please provide copies of all documents you may hold (emails/minutes from meetings) concerning the decisions to encourage people to apply for a covid pass letter using digital channels and making an application for covid pass letters via website less accessible, i.e., now having to use NHS login or have access to email.
Yours faithfully,
Bridget Catley
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References
Visible links
1. https://www.gov.uk/coronavirus
2. https://www.gov.uk/
3. https://www.gov.uk/government/organisati...
4. https://www.nhs.uk/
5. https://digital.nhs.uk/coronavirus/vacci...
6. https://www.gov.uk/getting-tested-for-co...
7. https://www.gov.uk/guidance/help-the-gov...
8. https://www.supplychain.nhs.uk/
9. http://www.gov.uk/guidance/exemptions-fr...
10. mailto:[email address]
11. https://www.nhs.uk/using-the-nhs/about-t...
12. https://enquiries.test-and-trace.nhs.uk/...
13. https://www.gov.uk/government/organisati...
14. https://www.gov.uk/government/publicatio...
Dear Ms Catley,
Please find attached the Department of Health and Social Care's response
to your FOI request (our ref: FOI-1451364).
Yours sincerely,
Freedom of Information Team
Department of Health and Social Care
Dear Department of Health and Social Care,
Please pass this on to the person who conducts Freedom of Information reviews.
I am writing to request an internal review of Department of Health and Social Care's handling of my FOI request 'Covid Pass Letters'.
Thank you for your letter of 10 May 2023, however, I am not satisfied with the response you have provided.
I did not suggest in anyway that the Department of Health and Social Care (DHSC) has stopped people from requesting NHS Covid Pass letters. You acknowledge that changes were made to the online route to encourage people to use digital channels to obtain their NHS COVID Pass either by using the NHS App or emailing a PDF. This was the focus of my FOI request.
Please answer the questions raised in my original FOI request.
A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/c...
Yours faithfully,
Bridget Catley
Dear Ms Catley,
Your requested internal review of FOI-1451364 is now complete. Please see
the attached letter for the outcome.
Yours sincerely,
FOI Internal Reviews
Department of Health and Social Care
Dear Department of Health and Social Care,
Please pass this on to the person who conducts Freedom of Information reviews.
I am writing to request an internal review of Department of Health and Social Care's handling of my FOI request 'Covid Pass Letters'.
Thank you for your response of 08 June 2023.
Regarding the following part of the request: "“Please provide copies of all documents you may hold (emails/minutes from meetings) concerning the decisions to encourage people to apply for a covid pass letter using digital channels and making an application for covid pass letters via website less accessible, i.e.,
now having to use NHS login or have access to email."
I disagree with your response that you require further information to identify and locate the information requested.
Please provide details of all working documents you hold as to how the project is to be managed and documented.
Please provide details of any workflow management software used to document change control processes.
I believe that the information I have requested will be well-documented and readily available.
A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/c...
Yours faithfully,
Bridget Catley
Dear Ms Catley,
Thank you for your email.
Please can you clarify if the email you sent on 12 July is a new FOI
request or if you are unhappy with your internal review reply dated 8 June
(Our reference IR-1454608). Once we receive an answer, we will be able to
take the appropriate course of action.
Kind regards
DHSC FOI team.
Department of Health and Social Care
Dear Department of Health and Social Care,
Please pass this on to the person who conducts Freedom of Information reviews.
I am writing to request an internal review of Department of Health and Social Care's handling of my FOI request 'Covid Pass Letters'.
Consider it a new request:
Please provide details of all working documents you hold as to how the project is to be managed and documented.
Please provide details of any workflow management software used to document change control processes.
A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/c...
Yours faithfully,
Bridget Catley
Dear Ms Catley,
Please find attached the Department of Health and Social Care's response
to your recent FOI request (our ref: FOI-1462233).
Yours sincerely,
Freedom of Information Team
Department of Health and Social Care
Dear Department of Health and Social Care,
Please pass this on to the person who conducts Freedom of Information reviews.
I am writing to request an internal review of Department of Health and Social Care's handling of my FOI request 'Covid Pass Letters'.
Thank you for your letter of 04 September 2023.
You wrote:
So that we provide you with the right information, please can you explain whether you are
seeking only information relating to the decision to require individuals to use NHS Login or
have to have access to an email address to get an NHS COVID Pass, or whether you are
seeking broader information about encouraging people to apply for an NHS COVID Pass
letter using digital channels.
My Response:
Ideally I would like information for both the points you raise above. However, if the information you are able to supply is limited by hours spent retrieving information, I would prefer to have information regarding encouraging people to apply for an NHS COVID pass letter using digital channels.
You wrote:
Again, so that we provide you with the right information, please can you explain what
specifically you are referring to when you reference ‘the project’ – for example, is this
specifically about any decision to require individuals to use NHS Login or to have access
to an email address in order to get an NHS COVID Pass, or does it refer to something
broader in scope than this?
My Response:
I used the reference "the project", in the context of the overall desire of the DHSC to encourage the public to use digital channels, which would include the use of NHS login and email to get an NHS COVID Pass.
A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/c...
Yours faithfully,
Bridget Catley
This is an acknowledgement - please do not reply to this email.
Thank you for contacting the Department of Health and Social Care (DHSC).
Your correspondence is being handled by the appropriate team.
If you have made an FOI request, DHSC is required under section 10(1) of
the FOIA to provide you with a response within 20 working days. If DHSC is
unable to do this, we will contact you nearer the time.
This e-mail and any attachments is intended only for the attention of the
addressee(s). Its unauthorised use, disclosure, storage or copying is not
permitted. If you are not the intended recipient, please destroy all
copies and inform the sender by return e-mail. Any views expressed in this
message are not necessarily those of the Department of Health and Social
Care. Please note: Incoming and outgoing email messages are routinely
monitored for compliance with our policy on the use of electronic
communications.
Dear Ms Catley,
Please confirm if this request is (1) a request for an internal review or (2) a request for new information.
Thanks
DHSC FOI team.
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