Covid Pass

Response to this request is long overdue. By law, under all circumstances, Department of Health and Social Care should have responded by now (details). You can complain by requesting an internal review.

Dear Department of Health and Social Care,

Please provide copies of all documentation you hold concerning the management, issuance and data protection aspect of generating covid pass letters.

Yours faithfully,

Chandra Singh

Department of Health and Social Care

This is an acknowledgement - please do not reply to this email.

Thank you for contacting the Department of Health and Social Care. 

If your enquiry is in relation to the pandemic, the Government has
launched a COVID-19 ‘hub’, which can be found
at [1]www.gov.uk/coronavirus and is regularly updated. 

The answers to many other questions can be found on [2]GOV.UK,
the [3]Department of Health and Social Care website or by visiting
the [4]NHS website. We may not respond to you if the answer to your
enquiry can be found on either of these websites. Where a reply is
appropriate, we aim to send a response within 20 working days.
 
Please note that the department cannot arrange vaccinations. [5]This
webpage gives information on vaccination. You can also contact your GP,
clinical commissioning group or call 119.

 

If you have symptoms of COVID-19 you must get tested as soon as possible.
The swab test takes less than a minute and is pain-free. Results from test
sites are generally received within 24 hours of the test being
administered. Further information, including what symptoms to look out
for, can be found [6]here.
 
If your business is interested in helping the Government increase
COVID-19 testing capacity, please visit [7]this webpage. Please note that
the service that was set up for businesses to offer other COVID-19 support
has closed. If you have a product to sell to the NHS, please visit
[8]https://www.supplychain.nhs.uk/.   
  
Since 15 February 2021, anyone travelling to the UK from a red-list
country has been required to quarantine in a managed quarantine facility
for a period of ten days. There will be periods where no countries are
listed, but the red list remains ready to be stood up should the global
epidemiological situation change. In these circumstances, there is
guidance available on a range of queries.

To find out how to apply for a medical or compassionate exemption, please
visit
[9]www.gov.uk/guidance/exemptions-from-managed-quarantine-for-compassionate-reasons.

If you have been in quarantine and have a complaint about the hotel,
please raise your concerns with the hotel itself in the first instance. If
your complaint is unresolved, please email the complaints team at
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advice or intervene in matters concerning patient care or social services.
If you wish to make a complaint about a healthcare professional, an NHS
organisation or a social care provider, please visit [11]this link.

 
If you would like to raise your concerns about a COVID-19 testing
provider, or have any other NHS Test and Trace enquiries, you can
contact [12]NHS Test and Trace enquiries, feedback and complaints. 

Our [13]Personal information charter and [14]privacy notice explain how we
treat your personal information.

 

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References

Visible links
1. https://www.gov.uk/coronavirus
2. https://www.gov.uk/
3. https://www.gov.uk/government/organisati...
4. https://www.nhs.uk/
5. https://eur03.safelinks.protection.outlo...
6. https://www.gov.uk/getting-tested-for-co...
7. https://www.gov.uk/guidance/help-the-gov...
8. https://www.supplychain.nhs.uk/
9. https://eur03.safelinks.protection.outlo...
10. mailto:[email address]
11. https://www.nhs.uk/using-the-nhs/about-t...
12. https://enquiries.test-and-trace.nhs.uk/...
13. https://www.gov.uk/government/organisati...
14. https://www.gov.uk/government/publicatio...

Department of Health and Social Care

Dear Chandra,

We apologise for the delay in you receiving a response to your recent FOI
request (our ref:FOI-1423495).

The Department of Health and Social Care is still considering your request
and we will respond as soon as possible.

Yours sincerely, 

Freedom of Information Team
Department of Health and Social Care

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Dear Department of Health and Social Care,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Department of Health and Social Care's handling of my FOI request 'Covid Pass'.

I would like to remind you that you should have provided a response by the 23 November 2022. You have provided no explanation or justification as to why there has been a delay.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/c...

Yours faithfully,

Chandra Singh

FreedomofInformation, Department of Health and Social Care

Dear Chandra Singh,

Thank you for your email. we apologise for the length of time it is taking to respond to your FOI request.

DHSC does not conduct internal reviews until a response to the initial case has been issued. Although organisations can choose to conduct an internal review to assess the handling process where they have taken more than 20 working days to respond, DHSC uses the internal review process once the initial case is complete to ensure that any exemptions that have been used have been applied correctly, and that all information within the scope of the request was considered.

We will therefore not be conducting an internal review. We will respond to your FOI request as soon as we are able.

Yours sincerely,

Freedom of Information Team
Department of Health and Social Care

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