Covid-19 Precautions for Council-run Care Placements

Jo Andrews made this Freedom of Information request to Newport City Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Newport City Council,

Please could you provide me with details of what precautionary measures the councils care homes and care placements have implemented to reduce the risk of the spread of Covid-19 to individuals within your services? Specifically to those in the more vulnerable categories, such as those over the age of 70 and underlying medical conditions.

Yours faithfully,

Jo Andrews

NCC - City Contact Centre, Newport City Council

Diolch am eich ymholiad, rydym yn ymdrechu i ymateb eich e-bost o fewn 5
diwrnod gwaith. Os yw'ch ymholiad yn brys neu os oes angen sylw arno ar
unwaith, cysylltwch â 01633 656656.

Os yw'ch ymholiad mewn perthynas â chasgliad a gollwyd, gwnewch yn siwr
eich bod yn rhoi gwybod am hyn cyn pen 24 awr trwy lenwi'r ffurflen gasglu
a gollwyd ar ein gwefan.

http://www.newport.gov.uk/en/Waste-Recyc...

Thank you for your enquiry, we endeavour to respond to emails within 5
working days. If your enquiry is urgent or requires immediate attention
please contact 01633 656656.

If your enquiry is in relation to a missed collection, please ensure you
report this within 24 hours by completing the missed collection form on
our website.
http://www.newport.gov.uk/en/Waste-Recyc...

 

Mae’r Cyngor yn croesawu gohebiaeth yn Gymraeg, Saesneg neu yn y ddwy
iaith. Byddwn yn cyfathrebu â chi yn ôl eich dewis. Ni fydd gohebu yn
Gymraeg yn arwain at oedi.

The Council welcomes correspondence in English or Welsh or both, and will
respond to you according to your preference. Corresponding in Welsh will
not lead to delay.

Disclaimer/Ymwadiad

This email contains information intended for the addressee only and may be
confidential, the subject of legal or professional privilege, or be
otherwise protected from disclosure. If you are not the intended recipient
of this message, please notify the sender immediately and do not disclose,
distribute or copy the email to any other party. This email and any
attached file are the property of Newport City Council.

When you email Newport City Council, you consent to the Council monitoring
and reading any such emails for the purposes of security and legislative
compliance. For the full disclaimer please access
http://www.newport.gov.uk/disclaimer.

Mae'r e-bost hwn yn cynnwys gwybodaeth y bwriedir ar gyfer y derbynnydd yn
unig a gall fod yn gyfrinachol, yn destun ragorfraint gyfreithiol neu
broffesiynol, neu fel arall wedi’i diogelu rhag cael ei rhyddhau. Os nad
chi yw derbynnydd bwriadedig y neges hon, a fyddech cystal â rhoi gwybod
i'r anfonwr ar unwaith a pheidio â datgelu, dosbarthu neu gopïo’r e-bost i
unrhyw barti arall. Mae’r e-bost hon ac unrhyw ffeiliau atodedig yn eiddo
i Gyngor Dinas Casnewydd.

Pan fyddwch yn anfon e-bost at Gyngor Dinas Casnewydd, rydych yn cydsynio
i’r Cyngor fonitro a darllen unrhyw e-byst o’r fath at ddibenion
cydymffurfio â diogelwch ac â deddfwriaeth. I weld yr ymwadiad llawn ewch
i http://www.newport.gov.uk/ymwadiad

Newport City Council

Dear Sir/Madam

Thank you for your request for information about :

Covid-19 Precautions for Council-run Care Placements

Received on 23/03/2020

This request has been formally logged in our FOI management system and has been assigned the reference REQ08017.
We aim to reply to your request within the statutory time limit of 20 working days.
Please note that due to the current Coronavirus situation in the UK, your request may take longer than usual to respond to and potentially, it could exceed the statutory deadline. Please be assured that we are working to respond to all requests and we appreciate your patience during this extraordinary period.

Please remember to quote the reference number REQ08017 in any future communications.

Yours sincerely,
Information Management

Mae’r Cyngor yn croesawu gohebiaeth yn Gymraeg, Saesneg neu yn y ddwy iaith. Byddwn yn cyfathrebu â chi yn ôl eich dewis. Ni fydd gohebu yn Gymraeg yn arwain at oedi.

The Council welcomes correspondence in English or Welsh or both, and will respond to you according to your preference. Corresponding in Welsh will not lead to delay.

Disclaimer/Ymwadiad

This email contains information intended for the addressee only and may be confidential, the subject of legal or professional privilege, or be otherwise protected from disclosure. If you are not the intended recipient of this message, please notify the sender immediately and do not disclose, distribute or copy the email to any other party. This email and any attached file are the property of Newport City Council.

When you email Newport City Council, you consent to the Council monitoring and reading any such emails for the purposes of security and legislative compliance. For the full disclaimer please access http://www.newport.gov.uk/disclaimer.

Mae'r e-bost hwn yn cynnwys gwybodaeth y bwriedir ar gyfer y derbynnydd yn unig a gall fod yn gyfrinachol, yn destun ragorfraint gyfreithiol neu broffesiynol, neu fel arall wedi’i diogelu rhag cael ei rhyddhau. Os nad chi yw derbynnydd bwriadedig y neges hon, a fyddech cystal â rhoi gwybod i'r anfonwr ar unwaith a pheidio â datgelu, dosbarthu neu gopïo’r e-bost i unrhyw barti arall. Mae’r e-bost hon ac unrhyw ffeiliau atodedig yn eiddo i Gyngor Dinas Casnewydd.

Pan fyddwch yn anfon e-bost at Gyngor Dinas Casnewydd, rydych yn cydsynio i’r Cyngor fonitro a darllen unrhyw e-byst o’r fath at ddibenion cydymffurfio â diogelwch ac â deddfwriaeth. I weld yr ymwadiad llawn ewch i http://www.newport.gov.uk/ymwadiad

Newport City Council

Dear Sir/Madam

Thank you for your request for information about :

Covid-19 Precautions for Council-run Care Placements

Received on 23/03/2020

This request has been formally logged in our FOI management system and has been assigned the reference REQ08017.
We aim to reply to your request within the statutory time limit of 20 working days.
Please note that due to the current Coronavirus situation in the UK, your request may take longer than usual to respond to and potentially, it could exceed the statutory deadline. Please be assured that we are working to respond to all requests and we appreciate your patience during this extraordinary period.

Please remember to quote the reference number REQ08017 in any future communications.

Yours sincerely,
Information Management

Mae’r Cyngor yn croesawu gohebiaeth yn Gymraeg, Saesneg neu yn y ddwy iaith. Byddwn yn cyfathrebu â chi yn ôl eich dewis. Ni fydd gohebu yn Gymraeg yn arwain at oedi.

The Council welcomes correspondence in English or Welsh or both, and will respond to you according to your preference. Corresponding in Welsh will not lead to delay.

Disclaimer/Ymwadiad

This email contains information intended for the addressee only and may be confidential, the subject of legal or professional privilege, or be otherwise protected from disclosure. If you are not the intended recipient of this message, please notify the sender immediately and do not disclose, distribute or copy the email to any other party. This email and any attached file are the property of Newport City Council.

When you email Newport City Council, you consent to the Council monitoring and reading any such emails for the purposes of security and legislative compliance. For the full disclaimer please access http://www.newport.gov.uk/disclaimer.

Mae'r e-bost hwn yn cynnwys gwybodaeth y bwriedir ar gyfer y derbynnydd yn unig a gall fod yn gyfrinachol, yn destun ragorfraint gyfreithiol neu broffesiynol, neu fel arall wedi’i diogelu rhag cael ei rhyddhau. Os nad chi yw derbynnydd bwriadedig y neges hon, a fyddech cystal â rhoi gwybod i'r anfonwr ar unwaith a pheidio â datgelu, dosbarthu neu gopïo’r e-bost i unrhyw barti arall. Mae’r e-bost hon ac unrhyw ffeiliau atodedig yn eiddo i Gyngor Dinas Casnewydd.

Pan fyddwch yn anfon e-bost at Gyngor Dinas Casnewydd, rydych yn cydsynio i’r Cyngor fonitro a darllen unrhyw e-byst o’r fath at ddibenion cydymffurfio â diogelwch ac â deddfwriaeth. I weld yr ymwadiad llawn ewch i http://www.newport.gov.uk/ymwadiad

NCC - Information Management, Newport City Council

Dear Jo Andrews,

 

Thank you for your recent request for information which I have enclosed
below for ease of reference. Your request has been treated in accordance
with the Freedom of Information Act 2000 and/or the Environmental
Information Regulations 2004.

 

Your Request :  REQ08017

 

 

I can confirm that we do hold information that falls within the scope of
your request. The answers to your questions have been provided in Red Text
below.

 

Please could you provide me with details of what precautionary measures
the councils care homes and care placements have implemented to reduce the
risk of the spread of Covid-19 to individuals within your services?
Specifically to those in the more vulnerable categories, such as those
over the age of 70 and underlying medical conditions.

 

Newport City Council is following the guidance provided by the Public
Health Boards and Aneurin Bevan University Health Board. Below are the
links for you;

 

[1]http://www.newport.gov.uk/en/Council-Dem...

[2]https://www.gov.uk/government/collection...

[3]https://www.gov.uk/government/publicatio...

[4]https://phw.nhs.wales/topics/latest-info...

 

 

As this information is available by other means it is exempt from
disclosure under Section 21 of the Freedom of Information Act 2000.

 

I hope this provides the information you were looking for; if there is any
further information that we can provide, please submit a further request.
If you have any queries about this email or if you are unhappy with the
service you have received in relation to your request and wish to make a
complaint or request a review of our decision, please contact me.

 

If you are not content with the subsequent outcome of your complaint, you
may apply directly to the Information Commissioner for a decision.
Generally, the ICO cannot make a decision unless you have exhausted the
Councils complaints procedure. The Information Commissioner can be
contacted [5]HERE.

 

For future reference, all Freedom of Information requests can now be
submitted via the link below.

 

[6]www.newport.gov.uk/foi

 

Regards

Information Management

 

Mae’r Cyngor yn croesawu gohebiaeth yn Gymraeg, Saesneg neu yn y ddwy
iaith. Byddwn yn cyfathrebu â chi yn ôl eich dewis. Ni fydd gohebu yn
Gymraeg yn arwain at oedi.

The Council welcomes correspondence in English or Welsh or both, and will
respond to you according to your preference. Corresponding in Welsh will
not lead to delay.

Disclaimer/Ymwadiad

This email contains information intended for the addressee only and may be
confidential, the subject of legal or professional privilege, or be
otherwise protected from disclosure. If you are not the intended recipient
of this message, please notify the sender immediately and do not disclose,
distribute or copy the email to any other party. This email and any
attached file are the property of Newport City Council.

When you email Newport City Council, you consent to the Council monitoring
and reading any such emails for the purposes of security and legislative
compliance. For the full disclaimer please access
http://www.newport.gov.uk/disclaimer.

Mae'r e-bost hwn yn cynnwys gwybodaeth y bwriedir ar gyfer y derbynnydd yn
unig a gall fod yn gyfrinachol, yn destun ragorfraint gyfreithiol neu
broffesiynol, neu fel arall wedi’i diogelu rhag cael ei rhyddhau. Os nad
chi yw derbynnydd bwriadedig y neges hon, a fyddech cystal â rhoi gwybod
i'r anfonwr ar unwaith a pheidio â datgelu, dosbarthu neu gopïo’r e-bost i
unrhyw barti arall. Mae’r e-bost hon ac unrhyw ffeiliau atodedig yn eiddo
i Gyngor Dinas Casnewydd.

Pan fyddwch yn anfon e-bost at Gyngor Dinas Casnewydd, rydych yn cydsynio
i’r Cyngor fonitro a darllen unrhyw e-byst o’r fath at ddibenion
cydymffurfio â diogelwch ac â deddfwriaeth. I weld yr ymwadiad llawn ewch
i http://www.newport.gov.uk/ymwadiad

References

Visible links
1. https://eur03.safelinks.protection.outlo...
2. https://eur03.safelinks.protection.outlo...
3. https://eur03.safelinks.protection.outlo...
4. https://eur03.safelinks.protection.outlo...
5. https://ico.org.uk/global/contact-us/
6. https://eur03.safelinks.protection.outlo...

Dear NCC - Information Management,

Thank you for your response. However, I do not feel the information trequested has been provided.

In my request for information I asked for 'details of what precautionary measures the councils care homes and care placements have implemented to reduce the risk of the spread of Covid-19 to individuals within your services'.

I do not feel that 'following guidelines' is an appropriate response to this request.

When did the council care homes stop visits from people outside of the service?
What arrangements were in place to ensure sufficient staffing levels?
Were there any precautionary measures in place when utilising external agencies?
What advice or guidance was given to those using your services? (for those deemed to have capacity and those that do not have capacity)
Between the March to June how many residents sadly passed away compared to the same period over the last 3 years?

Yours sincerely,

Jo Andrews

NCC - Information Management, Newport City Council

Dear Jo Andrews,

 

We have received your request for a review of REQ08017, we will endeavour
to respond to your request as soon as possible. 

 

Please note that due to the current Coronavirus situation in the UK, your
request may take longer than usual to respond to and potentially, it could
exceed the 20 working days timescale.  Please be assured that we are
working to respond to all requests and we appreciate your patience during
this extraordinary period.

 

The reference number for the review is REQ08332.

 

 

Kind regards,

Information Management

 

 

Mae’r Cyngor yn croesawu gohebiaeth yn Gymraeg, Saesneg neu yn y ddwy
iaith. Byddwn yn cyfathrebu â chi yn ôl eich dewis. Ni fydd gohebu yn
Gymraeg yn arwain at oedi.

The Council welcomes correspondence in English or Welsh or both, and will
respond to you according to your preference. Corresponding in Welsh will
not lead to delay.

Disclaimer/Ymwadiad

This email contains information intended for the addressee only and may be
confidential, the subject of legal or professional privilege, or be
otherwise protected from disclosure. If you are not the intended recipient
of this message, please notify the sender immediately and do not disclose,
distribute or copy the email to any other party. This email and any
attached file are the property of Newport City Council.

When you email Newport City Council, you consent to the Council monitoring
and reading any such emails for the purposes of security and legislative
compliance. For the full disclaimer please access
http://www.newport.gov.uk/disclaimer.

Mae'r e-bost hwn yn cynnwys gwybodaeth y bwriedir ar gyfer y derbynnydd yn
unig a gall fod yn gyfrinachol, yn destun ragorfraint gyfreithiol neu
broffesiynol, neu fel arall wedi’i diogelu rhag cael ei rhyddhau. Os nad
chi yw derbynnydd bwriadedig y neges hon, a fyddech cystal â rhoi gwybod
i'r anfonwr ar unwaith a pheidio â datgelu, dosbarthu neu gopïo’r e-bost i
unrhyw barti arall. Mae’r e-bost hon ac unrhyw ffeiliau atodedig yn eiddo
i Gyngor Dinas Casnewydd.

Pan fyddwch yn anfon e-bost at Gyngor Dinas Casnewydd, rydych yn cydsynio
i’r Cyngor fonitro a darllen unrhyw e-byst o’r fath at ddibenion
cydymffurfio â diogelwch ac â deddfwriaeth. I weld yr ymwadiad llawn ewch
i http://www.newport.gov.uk/ymwadiad

NCC - Information Management, Newport City Council

Dear Sir/Madam

 

In relation to your internal review request of REQ08017

 

Received on 21/08/2020

 

The questions you have raised in the review request were not put forward
in your initial FOI request. As these are new questions a new FOI request
has been raised to answer those questions.

 

The reference number for the new request is REQ08355

 

We will endeavour to respond to your request as soon as possible.  Please
note that due to the current Coronavirus situation in the UK, your request
may take longer than usual to respond to and potentially, it could exceed
the statutory deadline of 20 working days.  Please be assured that we are
working to respond to all requests and we appreciate your patience during
this extraordinary period.

 

 

Please remember to quote the reference number REQ08355 in any future
communications.

 

Yours sincerely,

Information Management

Mae’r Cyngor yn croesawu gohebiaeth yn Gymraeg, Saesneg neu yn y ddwy
iaith. Byddwn yn cyfathrebu â chi yn ôl eich dewis. Ni fydd gohebu yn
Gymraeg yn arwain at oedi.

The Council welcomes correspondence in English or Welsh or both, and will
respond to you according to your preference. Corresponding in Welsh will
not lead to delay.

Disclaimer/Ymwadiad

This email contains information intended for the addressee only and may be
confidential, the subject of legal or professional privilege, or be
otherwise protected from disclosure. If you are not the intended recipient
of this message, please notify the sender immediately and do not disclose,
distribute or copy the email to any other party. This email and any
attached file are the property of Newport City Council.

When you email Newport City Council, you consent to the Council monitoring
and reading any such emails for the purposes of security and legislative
compliance. For the full disclaimer please access
http://www.newport.gov.uk/disclaimer.

Mae'r e-bost hwn yn cynnwys gwybodaeth y bwriedir ar gyfer y derbynnydd yn
unig a gall fod yn gyfrinachol, yn destun ragorfraint gyfreithiol neu
broffesiynol, neu fel arall wedi’i diogelu rhag cael ei rhyddhau. Os nad
chi yw derbynnydd bwriadedig y neges hon, a fyddech cystal â rhoi gwybod
i'r anfonwr ar unwaith a pheidio â datgelu, dosbarthu neu gopïo’r e-bost i
unrhyw barti arall. Mae’r e-bost hon ac unrhyw ffeiliau atodedig yn eiddo
i Gyngor Dinas Casnewydd.

Pan fyddwch yn anfon e-bost at Gyngor Dinas Casnewydd, rydych yn cydsynio
i’r Cyngor fonitro a darllen unrhyw e-byst o’r fath at ddibenion
cydymffurfio â diogelwch ac â deddfwriaeth. I weld yr ymwadiad llawn ewch
i http://www.newport.gov.uk/ymwadiad

NCC - Information Management, Newport City Council

1 Attachment

Dear Jo Andrews,

 

I have undertaken an internal review of your original request, please see
attached document.

 

If you are not content with the outcome of the internal review, you have a
right to apply directly to the Information Commissioner for a decision.

 

The Information Commissioner can be contacted at:

 

The Information Commissioners Office,

Wycliffe House,

Water Lane,

Wilmslow,

Cheshire

SK9 5AF.

 

Regards

Information Management

 

Mae’r Cyngor yn croesawu gohebiaeth yn Gymraeg, Saesneg neu yn y ddwy
iaith. Byddwn yn cyfathrebu â chi yn ôl eich dewis. Ni fydd gohebu yn
Gymraeg yn arwain at oedi.

The Council welcomes correspondence in English or Welsh or both, and will
respond to you according to your preference. Corresponding in Welsh will
not lead to delay.

Disclaimer/Ymwadiad

This email contains information intended for the addressee only and may be
confidential, the subject of legal or professional privilege, or be
otherwise protected from disclosure. If you are not the intended recipient
of this message, please notify the sender immediately and do not disclose,
distribute or copy the email to any other party. This email and any
attached file are the property of Newport City Council.

When you email Newport City Council, you consent to the Council monitoring
and reading any such emails for the purposes of security and legislative
compliance. For the full disclaimer please access
http://www.newport.gov.uk/disclaimer.

Mae'r e-bost hwn yn cynnwys gwybodaeth y bwriedir ar gyfer y derbynnydd yn
unig a gall fod yn gyfrinachol, yn destun ragorfraint gyfreithiol neu
broffesiynol, neu fel arall wedi’i diogelu rhag cael ei rhyddhau. Os nad
chi yw derbynnydd bwriadedig y neges hon, a fyddech cystal â rhoi gwybod
i'r anfonwr ar unwaith a pheidio â datgelu, dosbarthu neu gopïo’r e-bost i
unrhyw barti arall. Mae’r e-bost hon ac unrhyw ffeiliau atodedig yn eiddo
i Gyngor Dinas Casnewydd.

Pan fyddwch yn anfon e-bost at Gyngor Dinas Casnewydd, rydych yn cydsynio
i’r Cyngor fonitro a darllen unrhyw e-byst o’r fath at ddibenion
cydymffurfio â diogelwch ac â deddfwriaeth. I weld yr ymwadiad llawn ewch
i http://www.newport.gov.uk/ymwadiad

NCC - Information Management, Newport City Council

1 Attachment

Dear Jo Andrews,

 

Thank you for your recent request for information which I have enclosed
below for ease of reference. Your request has been treated in accordance
with the Freedom of Information Act 2000 and/or the Environmental
Information Regulations 2004.

 

Your Request :  REQ08355

 

 

I can confirm that we do hold information that falls within the scope of
your request. The answers to your questions have been provided in Red Text
below.

 

When did the council care homes stop visits from people outside of the
service? Newport City Council followed the following guidance:
[1]https://gov.wales/visits-care-homes-guid... - non
essential visits to care homes were stopped on 21^st March 2020

 

What arrangements were in place to ensure sufficient staffing levels? To
ensure sufficient staffing levels, we utilised care staff from elsewhere
within the Council and some relief staff from the Councils relief pool

 

Were there any precautionary measures in place when utilising external
agencies? Newport City Council did not use many agency staff, when we did
we ensured they followed the agreed protocols and that they worked in one
care home only.

 

What advice or guidance was given to those using your services? (for those
deemed to have capacity and those that do not have capacity) Newport City
Council followed the following guidance:
[2]https://gov.wales/care-homes-and-social-... &
[3]https://gov.wales/visits-care-homes-guid... Care home
residents were supported to maintain 2 metre social distancing from other
residents where appropriate. Care staff use Table 4 PPE because they are
unable to socially distance.

Other practical measures were implemented such as increased signage, hand
sanitiser and spot checks undertaken by managers to ensure staffs
compliance with guidance. 

 

Between the March to June how many residents sadly passed away compared to
the same period over the last 3 years?

Below are the no. of deaths within our care homes for the period March –
June, this data includes those residents that passed away in hospital;

 

  March – June March – June March – June March – June
2017 2018 2019 2020
Council run Care Homes 7 9 7 12

 

 

I hope this provides the information you were looking for; if there is any
further information that we can provide, please submit a further request.
If you have any queries about this email or if you are unhappy with the
service you have received in relation to your request and wish to make a
complaint or request a review of our decision, please contact me.

 

If you are not content with the subsequent outcome of your complaint, you
may apply directly to the Information Commissioner for a decision.
Generally, the ICO cannot make a decision unless you have exhausted the
Councils complaints procedure. The Information Commissioner can be
contacted at: The Information Commissioners Office, Wycliffe House, Water
Lane, Wilmslow, Cheshire SK9 5AF.

 

For future reference, all Freedom of Information requests can now be
submitted via the link below.

 

[4]www.newport.gov.uk/foi

 

Regards

 

Information Management

 

Mae’r Cyngor yn croesawu gohebiaeth yn Gymraeg, Saesneg neu yn y ddwy
iaith. Byddwn yn cyfathrebu â chi yn ôl eich dewis. Ni fydd gohebu yn
Gymraeg yn arwain at oedi.

The Council welcomes correspondence in English or Welsh or both, and will
respond to you according to your preference. Corresponding in Welsh will
not lead to delay.

Disclaimer/Ymwadiad

This email contains information intended for the addressee only and may be
confidential, the subject of legal or professional privilege, or be
otherwise protected from disclosure. If you are not the intended recipient
of this message, please notify the sender immediately and do not disclose,
distribute or copy the email to any other party. This email and any
attached file are the property of Newport City Council.

When you email Newport City Council, you consent to the Council monitoring
and reading any such emails for the purposes of security and legislative
compliance. For the full disclaimer please access
http://www.newport.gov.uk/disclaimer.

Mae'r e-bost hwn yn cynnwys gwybodaeth y bwriedir ar gyfer y derbynnydd yn
unig a gall fod yn gyfrinachol, yn destun ragorfraint gyfreithiol neu
broffesiynol, neu fel arall wedi’i diogelu rhag cael ei rhyddhau. Os nad
chi yw derbynnydd bwriadedig y neges hon, a fyddech cystal â rhoi gwybod
i'r anfonwr ar unwaith a pheidio â datgelu, dosbarthu neu gopïo’r e-bost i
unrhyw barti arall. Mae’r e-bost hon ac unrhyw ffeiliau atodedig yn eiddo
i Gyngor Dinas Casnewydd.

Pan fyddwch yn anfon e-bost at Gyngor Dinas Casnewydd, rydych yn cydsynio
i’r Cyngor fonitro a darllen unrhyw e-byst o’r fath at ddibenion
cydymffurfio â diogelwch ac â deddfwriaeth. I weld yr ymwadiad llawn ewch
i http://www.newport.gov.uk/ymwadiad

References

Visible links
1. https://eur03.safelinks.protection.outlo...
2. https://eur03.safelinks.protection.outlo...
3. https://eur03.safelinks.protection.outlo...
4. http://www.newport.gov.uk/foi