Court Bundles

The request was successful.

Dear Essex County Council,

Most Local Authorities often have software to assist them in the compiling of Court Bundles used for hearings in s31 Care Proceedings. I am writing to gain more information around this.

Pursuant to the Freedom of Information Act 2000, I would like to make a request for the disclosure of the following information outlined below;

1) Please provide the names of all software or systems used by your organisation for the production of electronic Court Bundles

2) Please provide the dates of when this software or system was first used

3) Please provide the cost of the contract for each named software/system and the renewal date

4) Please state if bought outright and cost

5) Please state the job titles (i.e. paralegal) of whom usually operate this software/system for the purpose of compiling a Court Bundle in preparation for a hearing

6) Please provide details of the training provided or available, if any, to employees

7) Please provide details of the technical support available as part of the contract or warranty of the named software/systems

8) Please provide a copy of your internal IT support guidance document that provides information of 'what to do' in the event of an employee experiencing technical problems

Yours faithfully,

Lorrette Mcvette

Your Right To Know, Essex County Council

Dear Sir/Madam,

Thank you for your request for information which we will handle under the Freedom of Information Act 2000.

The Act allows us up to 20 working days (excluding statutory holidays) to process a valid request for information.

We may be in touch with you should we require any further clarification.

We will determine and let you know whether we hold the information you have requested and consider whether we are able to release the information or if it is exempt from disclosure.

ECC does not usually charge for providing information to its requestors as the provision of electronic copies is negligible, however under certain circumstances we may have to do so if providing the information costs more than £25. We will let you know before we do any work that would incur a charge.

Please note that the response and data released to you as part of this request will be published on the Essex County Council website. The website address is https://secureapps.essex.gov.uk/Freedom_...

All requests will be anonymised and no personal information including contact details will be disclosed as part of this process.

Please contact me if you would like further advice or assistance about your request, or your right to access information held by Essex County Council.

Kind Regards

Daniel Cuthbert

Your Right To Know
External IG Team
Democracy and Transparency
Corporate and Customer Services
Essex County Council
T: 03330 134925
E: [email address]
W: www.essex.gov.uk  

show quoted sections

Your Right To Know, Essex County Council

1 Attachment

Dear Sir/Madam,

 

Thank you for your request for information. Please find our response to
your request on the accompanying document(s).

 

I trust that this information satisfies your request. However, should you
require anything further, please contact me and I will endeavour to assist
you further.

 

If you are not satisfied with your response, please contact me so I can
try to resolve the issue. Alternatively, if you wish to make a complaint,
you can find the details at
https://www.essex.gov.uk/Your-Council/Yo...

 

If, after following our complaints procedure, you are still not satisfied,
you are entitled to ask the Information Commissioner to review our
decision. You can contact the Information Commissioner at Wycliffe House,
Water Lane, Wilmslow, Cheshire, SK9 5AF; Telephone 0303 123 1113.

 

Please note that the response and data released to you as part of this
request will be published on the Essex County Council website. The website
address is
https://www.essex.gov.uk/Your-Council/Yo....
All requests will be anonymised and no personal information including
contact details will be disclosed as part of this process.

 

If you would like to take a short customer satisfaction survey please use
the link below

https://consultations.essex.gov.uk/infor...

 

Naomi Hinder

Your Right to Know

Essex County Council

Telephone: 033301 38989

E-mail: [email address]