Counselling Referral Waiting Times

Sian Gardiner made this Freedom of Information request to Cardiff and Vale University Health Board

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was partially successful.

Dear Cardiff and Vale University Health Board,

Please can you let me know what the average waiting time is for patients after being refereed to the Cardiff and Vale Primary Care Counselling Service by their GP. Please can I also have the average wait times for each individual doctors surgery in the Cardiff area.

Finally, can I please know how much of your budget is spent on treating mental health and a breakdown of this spending so I know what proportion of this money is spent on the counselling service.

Yours faithfully,

Sian Gardiner

FOI Requests (Cardiff and Vale UHB - Information Governance), Cardiff and Vale University Health Board

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Dear Ms Gardiner,

 

I am writing in response to your e-mail below requesting information from
Cardiff and Vale University Health Board (the UHB) under the Freedom of
Information Act 2000.

 

The Freedom of Information Act 2000 gives individuals the right to access
official information. The Act allows the right to request any recorded
information held by a public authority, such as Cardiff and Vale UHB.  A
request can be made for any information it is thought a public authority
may hold. The right only covers recorded information which includes
information held on computers, in emails and in printed or handwritten
documents as well as images, video and audio recordings.  

 

A request can take the form of a question, rather than a request for
specific documents, but an authority does not have to answer your question
if this would mean creating new information or giving an opinion or
judgment that is not already recorded.

 

As you are making a request under the Freedom of Information Act the UHB
will consider your request in accordance with the Act and in line with the
appropriate guidance issued by the Information Commissioner as detailed
below.

 The UHB will:

• identify which questions amount to requests for information held on
record;

• be ready to offer advice and assistance that is reasonable in the
circumstances; and

• provide a response in line with the requirements of the legislation.  

 

I would now like to confirm that your request has been forwarded to the
relevant department to action. A further response will be issued in due
course.

As your request is being dealt with under FoI there is a deadline of 20
working days for response to be issued.

Yours sincerely

 

Ann Morgan

 

Llywodraethu Corfforaethol - Uwch Reolwr Gwybodaeth a Chyfathrebu

Corporate Governance – Senior Information and Communication Manager

Bwrdd Iechyd Prifysgol Caerdydd a'r Fro / Cardiff and Vale UHB

Tel 02920 7443747/4870

 

[1]The IG Code jpg

 

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FOI Requests (Cardiff and Vale UHB - Information Governance), Cardiff and Vale University Health Board

2 Attachments

Dear Ms Gardiner,

 

I am writing further to your e-mail below seeking information from Cardiff
and Vale University Health Board (the UHB) under the Freedom of
Information Act 2000.

 

I can now confirm that the UHB has completed a search of its records and
has established it does hold information falling within the confines of
your request and is in a position to respond to your request. Please see
attached above the information that can be disclosed which I trust is
sufficient for your purposes.

 

Should you have any queries or need clarification on any aspect of this
response please do not hesitate to contact me directly.

 

If you are unhappy with the service you have received in relation to your
request and wish to make a complaint or request a review of our decision,
you should write to:

Mr Peter Welsh

Director of Corporate Governance

Cardiff and Vale University Local Health Board

Executive Headquarters

University Hospital of Wales

Heath Park

Cardiff

CF14 4XW

 

If you are not content with the outcome of any complaint, you may apply
directly to the Information Commissioner for a decision. Generally the
Information Commissioners Office cannot make a decision unless you have
exhausted the complaints procedure provided by the UHB.

The Information Commissioner can be contacted at:

Information Commissioner’s Office - Wales

2nd Floor Churchill House

Churchill Way

Cardiff

CF10 2HH

 

Yours sincerely

 

Daniel Jones on behalf of

Ann Morgan

 

Llywodraethu Corfforaethol - Uwch Reolwr Gwybodaeth a Chyfathrebu

Corporate Governance – Senior Information and Communication Manager

Bwrdd Iechyd Prifysgol Caerdydd a'r Fro / Cardiff and Vale UHB

Tel 02920 744870

 

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