Council's Housing Related Support services.

Charlotte Bradley made this Freedom of Information request to Torbay Borough Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Torbay Borough Council did not have the information requested.

Charlotte Bradley

Dear Torbay Borough Council,

I would like to request further information about the Council's Housing Related Support services.

Could the Council provide details of individual contracted services they have for Housing Related Support (including accommodation based, floating support, rough sleeper and Housing First services)

For each individual contract over £100,000 per annum, could the Council please provide the following information:

• Contract name
• Contract start and end date
• Contract value (please indicate total or annual)
• The current contract provider
• Owner of the building the contract is delivered from
• The client group (please include contracts for single homeless, families, young people and rough sleepers)
• Number of clients supported under the contract
• Whether there is an intention to extend or reprocure the contract
• Lead commissioner name and contact details

Yours faithfully,

Charlotte Bradley

Freedom of Information, Torbay Borough Council

1 Attachment

Dear Ms Bradley


Thank you for your request for information, which was received on 2 March
2017. We are currently processing your request and will contact you within
20 working days.


If you have any queries regarding your request, please do not hesitate to
contact us, quoting the reference number above in all communications.


Yours sincerely

Bee Laithwaite

Information Compliance Support Officer

Torbay Council

Torquay Town Hall

Castle Circus



*: [1][email address]



The Information Compliance Team will aim to acknowledge correspondence
within 3 working days unless a restriction is in place.


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Charlotte Bradley

Dear Freedom of Information,

It has been drawn to my attention that you have not replied to my Freedom of Information request within the 20 working days dictated by law.
Please could you inform me when I will likely receive my information.

Many thanks.

Yours sincerely,

Charlotte Bradley

Freedom of Information, Torbay Borough Council

Dear Ms Bradley

Apologises for the delay in your response we will chase this up and get back to you shortly.

Kind regards

Greer Cree
Policy, Performance & Review Support Officer

Torbay Council
Corporate Support
Room FF 276
Town Hall
Tel: 01803 207056

To apply for a place on Torbay’s new ViewPoint panel, please click the survey link below:

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Freedom of Information, Torbay Borough Council

1 Attachment

Dear Ms Bradley


Further to your request received on 2 March 2017, I confirm that Torbay
Council has now considered your request under the Freedom of Information
Act 2000.


Our response is attached.


The information supplied to you continues to be protected by the
Copyright, Designs and Patents Act 1988. You are free to use it for your
own purposes, including any non-commercial research you are doing and for
the purpose of news reporting. Any other re-use, for example commercial
publication, would require the permission of the copyright holder.


Torbay Council publishes Access to Information requests and responses on
its online Disclosure Log. Only requests deemed to be in the public
interest will be included and any request included within this log will be
de-personalised accordingly.


To view the Council’s Disclosure Log, please visit


If you have any queries about this email please do not hesitate to contact
me directly, quoting the reference number listed at the top of this letter
in all communications.


If you are unhappy with the Council’s response to your request and wish to
make a complaint please write to Information Compliance, Town Hall, Castle
Circus, Torquay, TQ1 3DR or complete the on-line complaint form that can
be found at [2]


If after going through the Council’s complaints process you are still not
satisfied, you can contact the Information Commissioner direct.


Information Commissioner Helpline: 0303 123 1113
01625 545 745
Wycliffe House  
[3][email address]
Water Lane Email:
Wilmslow Website:

Cheshire SK9 5AF


Yours sincerely



Jo Lardner

Senior Information Compliance Officer

Torbay Council


Email: [email address]

Phone:  01803 207971

Mail: Information Compliance, Torbay Council, Town Hall, Castle Circus,
Torquay, TQ1 3DR



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