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Council use of enforcement agencies for debt-collecting

Helen Hoddinott made this Freedom of Information request to Warwickshire County Council as part of a batch sent to 369 authorities Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

We're waiting for Helen Hoddinott to read recent responses and update the status.

To whom it may concern,

I would please like to request the following information:

1) In the financial years 21/22, 22/23 and 23/24 (Up to 07.02.24), could you please provide me with the total monetary value of council-related debts (such as council tax, parking fines, failures to pay business rates and housing arrears) which were referred to external enforcement agencies?

2) Of this figure, please could you provide the amount that was recovered by external debt agencies broken down for each of the financial years referenced?

3) For each of those financial years, please provide the number of complaints the council has received about the conduct of external bailiffs and debt collectors.

Please do not hesitate to contact me at [email address] should any aspect of my request require clarification.

Yours faithfully, and many thanks,

Helen Hoddinott

Info Rights, Warwickshire County Council

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Information Rights Team
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Warwickshire County Council

 
Information request
Our reference: 9917312

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Dear Helen Hoddinott
 
Freedom of Information Act 2000
 
Thank you for your request for information that was received on 7 February
2024. We are dealing with your request under the Freedom of Information
Act 2000
 
Under our normal statutory requirements we are required to provide you
with a response within 20 working days of the receipt of your request.
Therefore we aim to send a response by 6 March 2024. 
 

In some case, a fee may be payable. If we decide a fee is payable, we will
send you a fee notice and we will require you to pay the fee before
proceeding with your request.

 
The Freedom of Information Act 2000 may restrict the release of some or
all of the information you have requested. We will carry out an assessment
and if any exemptions apply to some or all of the information then we
might not provide that information to you. We will inform you if this is
the case and advise you of your right to request an internal review and to
complain to the Information Commissioner's Office.
 
We will also advise you if we cannot provide you with the information
requested for any other reason together with the reason(s) why and details
of how you may appeal (if appropriate).
 
  
 

 Kind regards

Bruce Green
Information Rights Officer

Information Governance
Strategy Planning and Governance
Resources Directorate
Shire Hall
Warwick
CV34 4RL
Tel: 01926 412211

 

 

 

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Warwickshire County Council

1 Attachment

 
Information request
Our reference: 9917312

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Dear Helen Hoddinott
 
Thank you for your request for information received on 7 February 2024.
 
Please find attached our response to your request.
 
 
Kind regards

Information Rights Officer

Information Governance
Strategy Planning and Governance
Resources Directorate
Shire Hall
Warwick
CV34 4RL

 

 
NOTE: Please do not edit the subject line when replying to this email.

We don't know whether the most recent response to this request contains information or not – if you are Helen Hoddinott please sign in and let everyone know.