Council use of enforcement agencies for debt-collecting

Helen Hoddinott made this Freedom of Information request to North Lincolnshire Council as part of a batch sent to 369 authorities Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

The request was successful.

To whom it may concern,

I would please like to request the following information:

1) In the financial years 21/22, 22/23 and 23/24 (Up to 07.02.24), could you please provide me with the total monetary value of council-related debts (such as council tax, parking fines, failures to pay business rates and housing arrears) which were referred to external enforcement agencies?

2) Of this figure, please could you provide the amount that was recovered by external debt agencies broken down for each of the financial years referenced?

3) For each of those financial years, please provide the number of complaints the council has received about the conduct of external bailiffs and debt collectors.

Please do not hesitate to contact me at [email address] should any aspect of my request require clarification.

Yours faithfully, and many thanks,

Helen Hoddinott

Information Governance Team,

Dear Helen Hoddinott,

Thank you for your request which was received on 7th February. The
estimate response date for your request is the 6th March.

Should you have any queries, amendments or additions relating to this
request, please remember to quote the reference number above in any future

Yours Faithfully

Information Governance Team
North Lincolnshire Council

Information Governance Team,

1 Attachment

  • Attachment

    Information Disclosure FOI2024 00237.odt

    641K Download

Dear Helen Hoddinott,

I am writing in response to your request for information, that was
received on the 7th February. Please find our Information Disclosure
letter attached.

If we can be of any further assistance with regard to this request please
let us know quoting the above reference number.

Yours sincerely,

Information Governance Team
North Lincolnshire Council