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Council use of enforcement agencies for debt-collecting

Helen Hoddinott made this Freedom of Information request to North Kesteven District Council as part of a batch sent to 369 authorities This request has been closed to new correspondence. Contact us if you think it should be reopened.

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Helen Hoddinott
Delivered

To whom it may concern,

I would please like to request the following information:

1) In the financial years 21/22, 22/23 and 23/24 (Up to 07.02.24), could you please provide me with the total monetary value of council-related debts (such as council tax, parking fines, failures to pay business rates and housing arrears) which were referred to external enforcement agencies?

2) Of this figure, please could you provide the amount that was recovered by external debt agencies broken down for each of the financial years referenced?

3) For each of those financial years, please provide the number of complaints the council has received about the conduct of external bailiffs and debt collectors.

Please do not hesitate to contact me at [email address] should any aspect of my request require clarification.

Yours faithfully, and many thanks,

Helen Hoddinott

Link to this Report
NK - FOI, North Kesteven District Council

5 Attachments

Ref No: 23/582

07 February 2024

Dear Ms Hoddinott,

Thank you for your Freedom of Information request regarding: Council use
of enforcement agencies for debt-collecting.

We can confirm your request was received on 07 February 2024. This will be
dealt with under the terms of the Freedom of Information Act 2000 and
answered within twenty working days.

In some circumstances a fee may be payable and if that is the case, we
will let you know. A fees notice will be issued to you, and you will be
required to pay before we will proceed to deal with your request.

If you have any queries about this request please contact the Corporate
Information Team, quoting the above reference number.

Yours faithfully,

Graeme Napier

Freedom of Information
Tel: 01529 414155
[1]NKDC [2]Facebook [3]YouTube Email:  [4][email address]
Twitter [5]www.n-kesteven.gov.uk
[HNG53VF58]​​​​ Kesteven Street ,  Sleaford ,  NG34 7EF
[6]Find out more about our Council at
https://www.n-kesteven.gov.uk/

show quoted sections

Link to this Report
NK - FOI, North Kesteven District Council

5 Attachments

Ref No: 23/582

06 March 2024

Dear Ms Hoddinott

We refer to previous correspondence regarding your request for information
relating to: Council use of enforcement agencies for debt-collecting.

The information provided by City of Lincoln Revenue and Benefits Team who
administer Council Tax and Business Rates on behalf of NKDC is given
below:

  2021/2022 2022/2023 2023/2024
Council Tax - sent (£) 522,866.92 853,310.21 839,275.68
Council Tax Collected
(£) 144,129.59 185,102.93 46,103.43
Number of complaints 0 0 0
Business Rates Sent (£) 201,829.95 157,900.80 191,969.50
Business Rates Collected
(£) 57,102.39 56,764.67 34,572.61
Number of complaints 0 0 0

If you are dissatisfied with the handling of your request, you have the
right to ask for an internal review. Internal review requests should be
submitted within two months of the date of receipt of the response,
quoting the above reference number, via email at: [North Kesteven District Council request email] or
by post to North Kesteven District Council, Corporate and Customer
Services, Kesteven Street, Sleaford, Lincs, NG34 7EF.

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted through their
website www.ico.org.uk, by email to [email address], by telephone
0303 123 1113 or in writing to Information Commissioner’s Office, Wycliffe
House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

Yours faithfully

Graeme Napier

Freedom of Information
Tel: 01529 414155
[1]NKDC [2]Facebook [3]YouTube Email:  [4][email address]
Twitter [5]www.n-kesteven.gov.uk
[HNG53VF58]​​​​ Kesteven Street ,  Sleaford ,  NG34 7EF
[6]Find out more at
https://www.n-kesteven.gov.uk/

References

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4. mailto:[email address]
5. http://www.n-kesteven.gov.uk/
6. Find out more at https://www.n-kesteven.gov.uk/
https://www.n-kesteven.gov.uk/

Link to this Report
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