Council use of enforcement agencies for debt-collecting

Helen Hoddinott made this Freedom of Information request to East Staffordshire Borough Council as part of a batch sent to 369 authorities This request has been closed to new correspondence. Contact us if you think it should be reopened.

Response to this request is long overdue. By law, under all circumstances, East Staffordshire Borough Council should have responded by now (details). You can complain by requesting an internal review.

Helen Hoddinott
Delivered

To whom it may concern,

I would please like to request the following information:

1) In the financial years 21/22, 22/23 and 23/24 (Up to 07.02.24), could you please provide me with the total monetary value of council-related debts (such as council tax, parking fines, failures to pay business rates and housing arrears) which were referred to external enforcement agencies?

2) Of this figure, please could you provide the amount that was recovered by external debt agencies broken down for each of the financial years referenced?

3) For each of those financial years, please provide the number of complaints the council has received about the conduct of external bailiffs and debt collectors.

Please do not hesitate to contact me at [email address] should any aspect of my request require clarification.

Yours faithfully, and many thanks,

Helen Hoddinott

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Andrea Davies, East Staffordshire Borough Council

I am currently out of the office and will return on Thursday 8th February
2024

 

If your email is urgent please contact Daniel Caulkett
[email address]

 

If your email requires a response I will contact you upon my return. 

 

Please note that my working days are Mondays/Tuesdays/Thursdays and
Fridays. 

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Andrea Davies, East Staffordshire Borough Council

 
 

 

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Contact Details

Democratic Services
East Staffordshire Borough
Council
P.O. Box 8045
Burton upon Trent
DE14 9JG

[3]www.eaststaffsbc.gov.uk

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