FOI/EIR
Our reference: 4929597

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Dear Carolyn Tuson
 
Freedom of Information Act 2000
 
Thank you for your request for information that was received on 27 May
2022.
 
We are dealing with your request under the Freedom of Information Act
2000 and we aim to send a response by 24 June 2022, however due to the
current COVID 19 (Coronavirus) outbreak you may experience some delay in
us responding to your request.
 
In some case, a fee may be payable. If we decide a fee is payable, we will
send you a fee notice and we will require you to pay the fee before
proceeding with your request.
 
The Freedom of Information Act 2000 may restrict the release of some or
all of the information you have requested. We will carry out an assessment
and if any exemptions apply to some or all of the information then we
might not provide that information to you. We will inform you if this is
the case and advise you of your rights to appeal this decision.
 

Unfortunately the Council is currently experiencing a delay in our
response times due to demand and resource. As an organisation we are aware
of our legal duties under the legislation and are making every effort to
improve our position and respond to requests within our statutory
timeframes as quickly as possible. All requests are being monitored and
continually reviewed to provide you with an expected date for disclosure.
London Borough of Croydon takes its role as a Data Controller seriously
and would like to thank you for your continued patience and understanding
whilst we improve our service to you.

 
 
 
Yours sincerely,
 
[1]image
 
Payments, revenues and debt 

Floor 7, Zone C
Bernard Weatherill House,
8 Mint Walk,
Croydon, CR0 1EA
 
NOTE: Please do not edit the subject line when replying to this email.
 
Croydon Council
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References

Visible links

Information Team Croydon
Digital Services
Assistant Chief Executive Directorate
Bernard Wetherill House
7th Floor, Zone B
Croydon
CR0 1EA

Contact: Information Team
[Croydon Borough Council request email]

NOTE: Please do not edit the subject line when replying to this email. If
you have a processing request, please ensure you quote that reference in
your emails to us.

Dear Carolyn Tuson

FOI/3214

Subject: IR - Freedom of Information request - Council tax rebate status
2022

Freedom of Information request 

Thank you for your recent request for information. This is to inform you
that we are unable to answer your request based on what you have
requested.

Could you please clarify in greater detail exactly the information you are
requesting

Specifically, can you please clarify what is meant by Repaid and Returned.

Kindly be informed that the time for processing your request stops until
we hear from you.  Please quote the above reference in your correspondence
with us. In some circumstances a fee may be payable and if that is the
case, either myself or a colleague will let you know the likely charges
before proceeding.

If we do not hear from you within the next 20 working days we will close
your request.

Please provide your clarification by responding to this email. Please do
not amend the Subject line.

Kind Regard

Information Management Team

Croydon Digital Services

Assistant Chief Executive Directorate

7th Floor, Zone B

Bernard Weatherill House

8 Mint Walk

Croydon CR0 1EA