Council Tax Collection enforcement - Cities and urban areas
Dear Sir / madam
Under the Freedom of Information Act, please provide the following records for the years 2015/16, 2016/17, 2017/18, 2018/19:
1. The number of cases of council tax debt which have been passed to external enforcement agencies and the overall amount of council tax which was owed (just in relation to the cases which were passed to the agencies)
2. In addition to the above, if it is possible to do so within the FOI cost limit, please provide the overall amount of council tax debt recovered by agencies
3. In addition to the above, if it is possible to do so within the FOI cost limit, please provide for each of the periods 2017/18 and 2018/19 the names of enforcement agencies employed by the council. (If multiple, please detail % split of cases allocated).
4. In addition to the above, if it is possible to do so within the FOI cost limit, please provide for each of the periods 2016/17, 2017/18 and 2018/19, the number of complaints received by the council arising from allegations about the actions of bailiffs and debt collectors employed by the council.
Yours faithfully
Ben Quinn
Please accept this response as acknowledgement that your request has been received by Northampton Borough Council. You will not normally receive another communication until the Council responds to your request. Under the Freedom of Information Act 2000 (FOI) and the Environmental Information Regulations 2004 (EIR) the Council has 20 working days in which to respond to your request. If you require any further information regarding your request please contact Information Governance, The Guildhall, Northampton, NN1 1DE. Tel 01604 838536 / 838841 or by responding directly to this email.
Requests made for personal information under the General Data Protection Regulations 2016 (GDPR) are called SAR’s (Subject Access Requests) and are normally responded to within 28 days. However, the Council may contact you for further information to clarify your request before it can begin collating your personal data. If you require any further information regarding your SAR or your rights under the GDPR please contact The Data Protection Officer, The Guildhall, Northampton, NN1 1DE. Tel 01604 838536
To find out more about how the Council handles your personal data please visit www.northampton.gov.uk/privacynotices<http://www.northampton.gov.uk/privacynot...>
Please note that the contents of this e-mail, including any attachments thereto, may contain information which is confidential or privileged, and which is solely for the use of the recipient named above. The information contained in this e-mail, and in your reply, may be subject to disclosure under the Freedom of Information Act 2000 or other legislation, and its confidentiality cannot be guaranteed. If you are not the intended recipient, please be aware that any disclosure, copying, distribution or use of the contents of this e-mail is strictly prohibited.
Northampton Borough Council, The Guildhall, Northampton, United Kingdom, NN1 1DE
+44 (0)300 330 7000
www.northampton.gov.uk
Good afternoon Mr Quinn
Please find attached the Council’s response to your recent FOI request.
With kind regards
Stephanie Everitt | Information Governance Officer
01604 838841
Chief Finance Officer | Northampton Borough Council,
The Guildhall, St Giles Square, Northampton NN1 1DE | 0300 330 7000
Please note that the contents of this e-mail, including any attachments thereto, may contain information which is confidential or privileged, and which is solely for the use of the recipient named above. The information contained in this e-mail, and in your reply, may be subject to disclosure under the Freedom of Information Act 2000 or other legislation, and its confidentiality cannot be guaranteed. If you are not the intended recipient, please be aware that any disclosure, copying, distribution or use of the contents of this e-mail is strictly prohibited.
Northampton Borough Council, The Guildhall, Northampton, United Kingdom, NN1 1DE
+44 (0)300 330 7000
www.northampton.gov.uk
Good afternoon Mr Quinn
In addition to the Council’s FOI response sent to you on 9 August 2019,
the Council does not hold the % split of cases as requested in your
question 3, however the table below listing the total of cases for each
agency in the years requested may assist you with calculating this
information:
+------------------------------------------------------------------+
| |2017/18 |2018/19 |
|---------------------------+-------------------+------------------|
|Rossendales | 1954 | 1863 |
|---------------------------+-------------------+------------------|
|Bristow & Sutor | 2321 | 2135 |
|---------------------------+-------------------+------------------|
|JBW | 1939 | 1751 |
|---------------------------+-------------------+------------------|
|Dukes | 1966 | 1738 |
+------------------------------------------------------------------+
Stephanie Everitt | Information Governance Officer
01604 838841
Chief Finance Officer | Northampton Borough Council,
The Guildhall, St Giles Square, Northampton NN1 1DE | 0300 330 7000
Please note that the contents of this e-mail, including any attachments thereto, may contain information which is confidential or privileged, and which is solely for the use of the recipient named above. The information contained in this e-mail, and in your reply, may be subject to disclosure under the Freedom of Information Act 2000 or other legislation, and its confidentiality cannot be guaranteed. If you are not the intended recipient, please be aware that any disclosure, copying, distribution or use of the contents of this e-mail is strictly prohibited.
Northampton Borough Council, The Guildhall, Northampton, United Kingdom, NN1 1DE
+44 (0)300 330 7000
www.northampton.gov.uk
Dear Requests,
This information does not appear to have been supplied in answer to Q1 " ,,, the overall amount of council tax which was owed (just in relation to the cases which were passed to the agencies)"
Yours sincerely,
Ben Quinn
Please accept this response as acknowledgement that your request has been received by Northampton Borough Council. You will not normally receive another communication until the Council responds to your request. Under the Freedom of Information Act 2000 (FOI) and the Environmental Information Regulations 2004 (EIR) the Council has 20 working days in which to respond to your request. If you require any further information regarding your request please contact Information Governance, The Guildhall, Northampton, NN1 1DE. Tel 01604 838536 / 838841 or by responding directly to this email.
Requests made for personal information under the General Data Protection Regulations 2016 (GDPR) are called SAR’s (Subject Access Requests) and are normally responded to within 28 days. However, the Council may contact you for further information to clarify your request before it can begin collating your personal data. If you require any further information regarding your SAR or your rights under the GDPR please contact The Data Protection Officer, The Guildhall, Northampton, NN1 1DE. Tel 01604 838536
To find out more about how the Council handles your personal data please visit www.northampton.gov.uk/privacynotices<http://www.northampton.gov.uk/privacynot...>
Please note that the contents of this e-mail, including any attachments thereto, may contain information which is confidential or privileged, and which is solely for the use of the recipient named above. The information contained in this e-mail, and in your reply, may be subject to disclosure under the Freedom of Information Act 2000 or other legislation, and its confidentiality cannot be guaranteed. If you are not the intended recipient, please be aware that any disclosure, copying, distribution or use of the contents of this e-mail is strictly prohibited.
Northampton Borough Council, The Guildhall, Northampton, United Kingdom, NN1 1DE
+44 (0)300 330 7000
www.northampton.gov.uk
Mr Quinn
Please find attached the Council’s response to your recent FOI challenge.
Please accept our apologies for the ommission of this data from your
original response.
David Taylor
Data Protection Officer
Borough Secretary's Department
The Guildhall
Northampton
NN1 1DE
Telephone: 01604 838536
Fax: 01604 837057
Email: [1][email address]
FOI disclosure web pages
[2]http://www.northampton.gov.uk/site/scrip...
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Please note that the contents of this e-mail, including any attachments thereto, may contain information which is confidential or privileged, and which is solely for the use of the recipient named above. The information contained in this e-mail, and in your reply, may be subject to disclosure under the Freedom of Information Act 2000 or other legislation, and its confidentiality cannot be guaranteed. If you are not the intended recipient, please be aware that any disclosure, copying, distribution or use of the contents of this e-mail is strictly prohibited.
Northampton Borough Council, The Guildhall, Northampton, United Kingdom, NN1 1DE
+44 (0)300 330 7000
www.northampton.gov.uk
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