Dear Luton Borough Council,

With regards your:

LUTON BOROUGH COUNCIL
COUNCIL TAX COLLECTION

AND

RECOVERY POLICY
https://www.luton.gov.uk/Benefits/Lists/... Tax Collection and Recovery Policy.doc

and the section:

"1.1 To issue documents in a timely manner and to the correct person(s).
To assist us we will:
 issue enquiry forms
 our staff will make visits to properties
 use external records, for example Land Registry
Telephone Directories, other Local Authorities and Government bodies,
Tracing Agencies, Enforcement Agent Agencies, Courts
 use internal records, as appropriate e.g. Electoral Register, and as allowed
for in the Local Government Finance Act or other relevant legislation
 answer all enquiries fully and within the Council's targets"

Please provide, via email

1. A copy of all "enquiry forms" you may or do issue
2. The full names of all 'Government bodies, Tracing Agencies, Enforcement Agent Agencies, and Courts' used.
3. Names of all of the "internal records" used.
("as allowed for in the Local Government Finance Act or other relevant legislation")

Yours faithfully,
Daphne Aitken

Dear Luton Borough Council,

I want to add a further request

4. Please list all the "external records" and private org or public body sources that can be used and not just examples.

Yours faithfully,

Daphne Aitken

LBC Feedback, Luton Borough Council

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DATA

 

Hi Julie

 

RE: FOI REQUEST REFERENCE A76398 (quote this reference in all future
communications relating to this request)

 

Please send the answers to this request, with Service Manager approval  to
[1][email address]  by 25.01.2019, which will enable us to meet the
legal deadline.  

 

If you need to forward this to someone else to deal with, please do so at
your earliest opportunity and copy in [email address] so that we
know who is dealing with the request.

 

Exemptions:  Under the Freedom of Information Act, there are various
exemptions which could apply and would thus prevent the Council from
disclosing certain information. 

− Section 12 of the Freedom of Information Act provides that the Council
is not required to comply with a request for information if it estimates
that the cost of complying would exceed the "appropriate limit" i.e. £450
or the equivalent of 18 hours of work at a rate of £25 an hour. Please
select the following link to the ‘Freedom of Information Guidance Notes
and FAQs’ for further information.  If you believe one or more of these
exemptions apply to this request, please let us know as soon as possible:

 

[2]http://intranet/SupportServices/legal/Do...

 

If you have any questions, please contact me on extension 8678.

 

Thank you and kind regards

 

Claire Evans

Information Governance

Luton Borough Council

Town Hall, George Street, Luton LU1 2BQ

Email: [email address]

 

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LBC Feedback, Luton Borough Council

1 Attachment

THIS EMAIL ADDRESS IS NOT SECURE FOR THE TRANSMISSION OF UNENCRYPTED SENSITIVE DATA

Dear sir or madam,

Further to your request for information we confirm we do hold the information requested. Please see our response below.

1. A copy of all "enquiry forms" you may or do issue

We either issue a bespoke letter asking for relevant information or the enclosed form.

2. The full names of all 'Government bodies, Tracing Agencies, Enforcement Agent Agencies, and Courts' used.

DWP, Equifax, Equita, Penham Excel, Whyte & Co & Luton Magistrates Court.

3. Names of all of the "internal records" used.
("as allowed for in the Local Government Finance Act or other relevant legislation")

Housing System, Benefits System, Electoral Register System.

This information is being provided as a statutory obligation under the Freedom of Information Act 2000.

Please note that under the Privacy and Electronic Communications (EC Directive) Regulations 2003 Luton Council ask not to receive unsolicited marketing communications.

You are free to use the information provided for your own purposes, including any non-commercial research you are doing and for the purposes of news reporting. Any other re-use, for example commercial publication, requires the permission of the copyright holder. You may apply for permission to re-use this information by submitting a request to [email address]  .

Detailed advice about the Reuse of Public Sector Information Regulations (PSI) 2005 is available from the Office of Public Sector Information at: Office of Public Sector information.

If you are not satisfied with our response to your request(s), you can ask for a review of how we have handled it, by contacting us at the address above or by contacting emailing us at [email address]  . Please set out any specific concerns you have. If you have any other queries or concerns then please contact us using the above details. Please quote the reference number provided above when contacting us.

Should you remain unhappy with our response after we have reviewed it, you can refer your concerns to the Information Commissioner Further information on the Freedom of Information Act is available through the Information Commissioner at:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 01625 545 700
Internet: www.ico.gov.uk

Yours sincerely,

Information Governance Team
Luton Borough Council
Town Hall, George Street, Luton LU1 2BQ
Email: [email address]

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