Council Tax Arrears

The request was successful.

Dear East Renfrewshire Council,

How many council taxes accounts from March 2020 to January 2021 have you transferred to your local sheriff officer for collection?
How many of those council tax account households were in receipt of housing benefit or council tax benefit, or both?
How many of those accounts transferred to Sheriff Officers in your authority were collected through the arrestment of wages?

Yours faithfully,

Ms Barbara Adams

*Customer Services, East Renfrewshire Council

Thank you for your enquiry.

 

A Customer Service Officer will either answer your enquiry directly or
forward it to the appropriate Officer in East Renfrewshire Council within
the next 5 working days.

 

If your enquiry is a complaint you should receive a response within 5
working days.  If it is a Freedom of Information request you should
receive a response within 20 working days.

 

Did you know you can access a wide range of Council services online 24/7.
[1]www.eastrenfrewshire.gov.uk/doitonline

 

The council processes your personal data on the legal basis of carrying
out tasks in the public interest or for performance of a contract.  You
can find out how we use your information in our privacy statement on our
website. [2]http://www.eastrenfrewshire.gov.uk/datap...

 

Kind regards

 

Customer Services

 

 

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*Customer Services, East Renfrewshire Council

Thank you for your enquiry.

 

A Customer Service Officer will either answer your enquiry directly or
forward it to the appropriate Officer in East Renfrewshire Council within
the next 5 working days.

 

If your enquiry is a complaint you should receive a response within 5
working days.  If it is a Freedom of Information request you should
receive a response within 20 working days.

 

Did you know you can access a wide range of Council services online 24/7.
[1]www.eastrenfrewshire.gov.uk/doitonline

 

The council processes your personal data on the legal basis of carrying
out tasks in the public interest or for performance of a contract.  You
can find out how we use your information in our privacy statement on our
website. [2]http://www.eastrenfrewshire.gov.uk/datap...

 

Kind regards

 

Customer Services

 

 

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2. http://www.eastrenfrewshire.gov.uk/datap...

*Customer Services, East Renfrewshire Council

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Good afternoon

Thank you for your Freedom of Information request.

Please find attached your FOI acknowledgement letter.

We have recently improved our website and you can now submit Freedom of Information requests online at - https://www.eastrenfrewshire.gov.uk/free...

Kind regards

Claire Sutherland
Customer Service Assistant
Customer First
 0141 577 3001

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Thomson, Nicola, East Renfrewshire Council

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Hello Ms Adams

 

Thank you for your e mail request for information relating to accounts
transferred to our Sheriff Officers which I received on 7^th January 2021.

 

I can confirm that we have not sent any accounts to our Sheriff Officers
from March 2020 to present day. 

 

I hope his information is helpful.

 

East Renfrewshire Council offers the opportunity to apply to the Council
for a review of how we have dealt with your enquiry. If you wish to
proceed to review, please apply in writing within 40 working days to:

 

 

The Chief Officer  Legal and Procurement

Council Headquarters,

Rouken Glen Road

Giffnock

G46 6UG

 

Please mark your letter “Freedom of Information, request for review”, and
state the exact nature of the matter you wish to be reviewed. 

 

The review will be carried out within 20 working days of receipt of your
appeal.  If you are dissatisfied with the outcome of the review, you have
the right to then appeal to the Scottish Information Commissioner who has
extensive powers to investigate such matters.   His address is:

 

Scottish Information Commissioner

Kinburn Castle

St. Andrews

Fife KY16 9DS

 

Yours sincerely

Nicola Thomson

Senior Revenues Officer

Corporate and Community Services

Tel:  0141 577 8384

 

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