Council tax

Claire Wilde made this Freedom of Information request to Woking Borough Council as part of a batch sent to 414 authorities

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was partially successful.

To whom it may concern,

Please can I request the following information under the Freedom of Information Act:

1a) In £, the total amount of Council Tax which was unpaid, by municipal year from 2012/13 and including any arrears in 2018/19 to date);

1b) The total amount of Council Tax, in £, which was owed but never paid by Universal Credit claimants since 2012/13 (broken down by municipal year and including any arrears in 2018/19 to date);

1c) The number of households in receipt of Universal Credit which are currently in arrears on their Council Tax;

2) Since the national introduction of Universal Credit from 2013 onwards, has your authority had to reduce the number of housing officers dealing with benefits queries because of a reduction in government funding? If so, please provide figures for government funding (in £) and staffing numbers (in Full Time Equivalents) before and after these reductions.

If my request cannot be met within cost limits, please can you provide me with advice on how I may refine my request,

Yours faithfully,

Claire Wilde

Comments, Woking Borough Council

Thank you for your email.

E-mails will be replied to as soon as possible but within a maximum of 14 days of their receipt. If a reply cannot be sent within this timescale, an e-mail will be sent specifying a target date for the response.

Use of your personal data

In order to respond to your enquiry, we (Woking Borough Council) are collecting your personal data. Unless the law allows us to do so, we will not use the personal data you are providing for any other purpose.

In order to respond to your enquiry, you personal data might be shared with:

- Neighbouring local authorities or Surrey County Council

- Freedom Leisure, if your enquiry is about local leisure services

- New Vision Homes, if your enquiry is about Council owned housing

- Serco, if your enquiry is about parks and ground maintenance

- Thameswey Group, if your enquiry concerns the housing and energy services they provide on the Council's behalf

- Skanska Facilities Management, if your enquiry is about Council-owned property

- The emergency services, if required

We will hold your personal data for no longer than 7 years after our last contact with you. You can contact us to ask us to access or to rectify the personal data we have about you or to object to the processing of it.

More information on how we collect and use your personal data and the control you have over it is available on our website:

w​o​k​i​n​g​.​g​o​v​.​u​k​/​d​a​t​a​p​r​o​t​e​c​t​i​o​n​<​h​t​t​p​:​/​/​w​b​c​s​i​t​e​s​/​s​i​t​e​s​/PM/gdpr/ProjDocs/woking.gov.uk/dataprotection>

Kind regards,

Customer Services
_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​___________________________
Woking Borough Council, Civic Office, Gloucester Square, Woking, Surrey GU21 6YL
Phone: 01483 755855 | Fax: 01483 768746 | Web: www.woking.gov.uk

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Comments, Woking Borough Council

We acknowledge receipt of your Freedom of Information Request. Your request has been forwarded to the Policy department for action.

Kind regards
Customer Services
______________________________________________
Woking Borough Council, Civic Offices, Gloucester Square, Woking, Surrey, GU21 6YL
Phone: 01483 755855 | Fax: 01483 768746 | Web: www.woking.gov.uk

________________________________________
From: Claire Wilde [[FOI #561946 email]]
Sent: 15 March 2019 18:08
To: Comments
Subject: Freedom of Information request - Council tax

To whom it may concern,

Please can I request the following information under the Freedom of Information Act:

1a) In £, the total amount of Council Tax which was unpaid, by municipal year from 2012/13 and including any arrears in 2018/19 to date);

1b) The total amount of Council Tax, in £, which was owed but never paid by Universal Credit claimants since 2012/13 (broken down by municipal year and including any arrears in 2018/19 to date);

1c) The number of households in receipt of Universal Credit which are currently in arrears on their Council Tax;

2) Since the national introduction of Universal Credit from 2013 onwards, has your authority had to reduce the number of housing officers dealing with benefits queries because of a reduction in government funding? If so, please provide figures for government funding (in £) and staffing numbers (in Full Time Equivalents) before and after these reductions.

If my request cannot be met within cost limits, please can you provide me with advice on how I may refine my request,

Yours faithfully,

Claire Wilde

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Woking Borough Council

Dear Sir/Madam,

Freedom of Information Act 2000 - Information Request.

Reference: (2774-15494024)
Subject: Council Tax

Thank you for your request for information under the Freedom of
Information Act 2000. Your request was received on 15/03/2019 and we are
dealing with it under the terms of the Act.

You will receive the information requested within 20 working days unless
the Council does not hold the information or there is a reason for it to
be withheld. We will write to you in any event.

In the meantime, if you have any questions please do not hesitate to
contact the Democratic Services Team at Woking Borough Council.

Democratic Services (FOI Request).
Civic Offices,
Gloucester Square,
Woking,
GU21 6YL.
[1]Email: [email address]
Tel: 01483 755855

Yours faithfully,

Woking Borough Council,
Civic Offices,
Gloucester Square,
Woking,
GU21 6YL.

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Woking Borough Council

Dear Sir/Madam,

Freedom of Information Act 2000 - Information Request.
Our Reference (2774-15494024).

Further to your request for information dated 15/03/2019, I can confirm that your request has been dealt with as a formal request for information under the Freedom of Information Act 2000.

You requested;
FOI Request Subject `Council Tax`.
FOI Request Details;
Please can I request the following information under the Freedom of Information Act:

1a) In £, the total amount of Council Tax which was unpaid, by municipal year from 2012/13 and including any arrears in 2018/19 to date);
2012/13 = 68,643.30
2013/14 = 153,407.30
2014/15 = 211,416.24
2015/16 = 252,962.19
2016/17 = 341,127.22
2017/18 = 515,481.98
2018/19 = 1,766,585.57

1b) The total amount of Council Tax, in £, which was owed but never paid by Universal Credit claimants since 2012/13 (broken down by municipal year and including any arrears in 2018/19 to date); - Information not held.

1c) The number of households in receipt of Universal Credit which are currently in arrears on their Council Tax; - Information not held.

2) Since the national introduction of Universal Credit from 2013 onwards, has your authority had to reduce the number of housing officers dealing with benefits queries because of a reduction in government funding? If so, please provide figures for government funding (in £) and staffing numbers (in Full Time Equivalents) before and after these reductions. - No

If my request cannot be met within cost limits, please can you provide me with advice on how I may refine my request,
.

Following a search of our paper and electronic records, I can confirm that the Council most of the information you requested is not held the information falling within the description specified in your request. All the information that is held has been provided above.

I hope that you are satisfied with the way in which your request for information has been dealt with. If not, the Council has decided that any complaint regarding requests for information that cannot be dealt with satisfactorily on an informal basis should be dealt with in accordance with its established complaints procedure. Details of the Councils complaints procedure may be found at:

Complaints.
Woking Borough Council,
Civic Offices,
Gloucester Square,
Woking,
GU21 6YL.
Email: [email address]

Details of the Council's complaints procedure may be found at:
http://www.woking.gov.uk/council/about/c...

Alternatively, I can forward you a paper copy of a leaflet giving details. I am also happy to discuss any queries that you may have regarding how we have dealt with your request for information. In addition, you may apply to the Information Commissioner for a decision whether your request for information has been dealt with in accordance with the requirements of the Act (although I understand that the Information Commissioner may decline to become involved if you have not first exhausted the Council's complaints procedure).

The Information Commissioner may be contacted at:
Information Commissioner's Office.
Wycliffe House,
Water Lane,
Wilmslow,
Cheshire,
SK9 5AF.
Tel: 08456 306060 or 01625 545745
Email: [email address]
Website: www.ico.org.uk

Yours faithfully,

Terry Stocks.
Revenues Team Manager,
Woking Borough Council,
Civic Offices,
Gloucester Square,
Woking,
GU21 6YL.
[email address]

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