Council tax

Rugby Borough Council did not have the information requested.

To whom it may concern,

Please can I request the following information under the Freedom of Information Act:

1a) In £, the total amount of Council Tax which was unpaid, by municipal year from 2012/13 and including any arrears in 2018/19 to date);

1b) The total amount of Council Tax, in £, which was owed but never paid by Universal Credit claimants since 2012/13 (broken down by municipal year and including any arrears in 2018/19 to date);

1c) The number of households in receipt of Universal Credit which are currently in arrears on their Council Tax;

2) Since the national introduction of Universal Credit from 2013 onwards, has your authority had to reduce the number of housing officers dealing with benefits queries because of a reduction in government funding? If so, please provide figures for government funding (in £) and staffing numbers (in Full Time Equivalents) before and after these reductions.

If my request cannot be met within cost limits, please can you provide me with advice on how I may refine my request,

Yours faithfully,

Claire Wilde

Contact Centre, Rugby Borough Council

Thank you for contacting Rugby Borough Council.
Your enquiry has been received by the Customer Service Centre.
If your enquiry is general in nature and can be dealt with by a Customer
Service Advisor, we aim to provide a full response within 2 working days. 
However, if your enquiry is complex or detailed and further internal
enquiries need to be made; your enquiry will be forwarded to the relevant
service who will aim to respond to you directly within 10 working days. 
You may also find the information you are looking for on our Rugby Borough
Council website [1]http://www.rugby.gov.uk/.
 
Alternatively, you can telephone our Customer Service Centre on 01788
533533.  Rugby Borough Council is open from 9am-5pm, Monday to Friday.
 
Regards
 
Rugby Borough Council Customer Services
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

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Thank you for your co-operation.

Rugby Borough Council

References

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1. http://www.rugby.gov.uk/

Rugby Borough Council

Thank you for contacting Rugby Borough Council regarding a request for
information under the Freedom of Information Act/Environmental Information
Regulations.

Your Reference Number is RBC109848570
I confirm that you will receive a formal response within 20 working days
from the date of the request in line with our FOI/EIR Procedure which can
be accessed on our website:
[1]https://www.rugby.gov.uk/info/20030/info....

Should you need to contact us again about the above enquiry please email
[email address] quoting Reference Number RBC109848570, or if
the enquiry is urgent, telephone our Customer Service Centre on 01788
533864. Lines are open between 9am and 5pm, Monday to Friday.

For future reference you may wish to report something or request a service
via our online ‘Self’ site: https://customer.rugby.gov.uk/#/module/h....

Regards

Customer Services
Rugby Borough Council

THIS E-MAIL AND ANY ATTACHED FILES ARE CONFIDENTIAL AND MAY BE LEGALLY
PRIVILEGED.

If you have received this transmission in error or are not the addressee,
any disclosure, reproduction, copying, distribution or other dissemination
or use of this communication is strictly prohibited. The information
contained in this e-mail may be the subject of public disclosure under the
Data Protection Act 2018, Freedom of Information Act 2000 or the
Environmental Information Regulations 2004- unless legally exempt from
disclosure, the confidentiality of this e-mail and your reply cannot be
guaranteed. Visit http://www.rugby.gov.uk for more information.

Thank you for your co-operation.

Rugby Borough Council

References

Visible links
1. https://www.rugby.gov.uk/info/20030/info...

Rugby Borough Council

Thank you for contacting Rugby Borough Council regarding a request for
information under the Freedom of Information Act/Environmental Information
Regulations.

Your Reference Number is RBC109850992
I confirm that you will receive a formal response within 20 working days
from the date of the request in line with our FOI/EIR Procedure which can
be accessed on our website:
[1]https://www.rugby.gov.uk/info/20030/info....

Should you need to contact us again about the above enquiry please email
[email address] quoting Reference Number RBC109850992, or if
the enquiry is urgent, telephone our Customer Service Centre on 01788
533864. Lines are open between 9am and 5pm, Monday to Friday.

For future reference you may wish to report something or request a service
via our online ‘Self’ site: https://customer.rugby.gov.uk/#/module/h....

Regards

Customer Services
Rugby Borough Council

THIS E-MAIL AND ANY ATTACHED FILES ARE CONFIDENTIAL AND MAY BE LEGALLY
PRIVILEGED.

If you have received this transmission in error or are not the addressee,
any disclosure, reproduction, copying, distribution or other dissemination
or use of this communication is strictly prohibited. The information
contained in this e-mail may be the subject of public disclosure under the
Data Protection Act 2018, Freedom of Information Act 2000 or the
Environmental Information Regulations 2004- unless legally exempt from
disclosure, the confidentiality of this e-mail and your reply cannot be
guaranteed. Visit http://www.rugby.gov.uk for more information.

Thank you for your co-operation.

Rugby Borough Council

References

Visible links
1. https://www.rugby.gov.uk/info/20030/info...

Celestine Banks, Rugby Borough Council

2 Attachments

Dear Ms Wilde

 

Please find acknowledgment letters attached in respect of your freedom of
information requests.

 

Regards.

 

Contact Centre

Rugby Borough Council

01788 533533

[1]www.rugby.gov.uk

 

THIS E-MAIL AND ANY ATTACHED FILES ARE CONFIDENTIAL AND MAY BE LEGALLY
PRIVILEGED.

If you have received this transmission in error or are not the addressee,
any disclosure, reproduction, copying, distribution or other dissemination
or use of this communication is strictly prohibited. The information
contained in this e-mail may be the subject of public disclosure under the
Data Protection Act 2018, Freedom of Information Act 2000 or the
Environmental Information Regulations 2004- unless legally exempt from
disclosure, the confidentiality of this e-mail and your reply cannot be
guaranteed. Visit http://www.rugby.gov.uk for more information.

Thank you for your co-operation.

Rugby Borough Council

References

Visible links
1. http://www.rugby.gov.uk/

Michael Green, Rugby Borough Council

1 Attachment

Good morning,

 

RE: Your Freedom of Information request concerning Universal Credit.

 

I have copied our responses beneath each question you submitted in your
request:

 

Q: Any estimate of the total monetary cost to your authority of the
introduction of Universal Credit since its inception in 2013 (ideally
broken down by municipal year and including 2018/19 to date).

 

A: We do not hold this information.

 

Q: The total monetary value of any crisis loans funded by yourselves and
given to Universal Credit claimants since January 1 2013.

 

A: Rugby Borough Council does not administer crisis loans.

 

Q: The total funding given by yourselves to third-sector organisations for
the purpose of supporting Universal Credit claimants since January 1 2013.

 

A: Rugby Borough Council gave no money to third-sector organisations for
such a purpose. However, funding was provided to third-sector
organisations by the Department of Work and Pensions.

 

Q: The cost to yourselves of offering support or advice to Universal
Credit claimants who are in financial difficulty or struggling with the
process of claiming Universal Credit since January 1 2013.

 

A: We do not hold this information.

 

Regards,

 

Mike Green

 

Communications, Consultation and Information Officer

 

Direct Line: 01788 533599

 

[1]Corporate email signature

 

 

THIS E-MAIL AND ANY ATTACHED FILES ARE CONFIDENTIAL AND MAY BE LEGALLY
PRIVILEGED.

If you have received this transmission in error or are not the addressee,
any disclosure, reproduction, copying, distribution or other dissemination
or use of this communication is strictly prohibited. The information
contained in this e-mail may be the subject of public disclosure under the
Data Protection Act 2018, Freedom of Information Act 2000 or the
Environmental Information Regulations 2004- unless legally exempt from
disclosure, the confidentiality of this e-mail and your reply cannot be
guaranteed. Visit http://www.rugby.gov.uk for more information.

Thank you for your co-operation.

Rugby Borough Council

References

Visible links

Sue Birch, Rugby Borough Council

1 Attachment

 

 

Sue Birch

Communications, Consultation & Information Officer

(01788) 533864

 

THIS E-MAIL AND ANY ATTACHED FILES ARE CONFIDENTIAL AND MAY BE LEGALLY
PRIVILEGED.

If you have received this transmission in error or are not the addressee,
any disclosure, reproduction, copying, distribution or other dissemination
or use of this communication is strictly prohibited. The information
contained in this e-mail may be the subject of public disclosure under the
Data Protection Act 2018, Freedom of Information Act 2000 or the
Environmental Information Regulations 2004- unless legally exempt from
disclosure, the confidentiality of this e-mail and your reply cannot be
guaranteed. Visit http://www.rugby.gov.uk for more information.

Thank you for your co-operation.

Rugby Borough Council