Council tax

Norwich City Council did not have the information requested.

To whom it may concern,

Please can I request the following information under the Freedom of Information Act:

1a) In £, the total amount of Council Tax which was unpaid, by municipal year from 2012/13 and including any arrears in 2018/19 to date);

1b) The total amount of Council Tax, in £, which was owed but never paid by Universal Credit claimants since 2012/13 (broken down by municipal year and including any arrears in 2018/19 to date);

1c) The number of households in receipt of Universal Credit which are currently in arrears on their Council Tax;

2) Since the national introduction of Universal Credit from 2013 onwards, has your authority had to reduce the number of housing officers dealing with benefits queries because of a reduction in government funding? If so, please provide figures for government funding (in £) and staffing numbers (in Full Time Equivalents) before and after these reductions.

If my request cannot be met within cost limits, please can you provide me with advice on how I may refine my request,

Yours faithfully,

Claire Wilde

CIVICA MAILBOXES, Norwich City Council

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Sibley, Anne, Norwich City Council

Dear Ms Wilde,


Further to your FOI request, and I do apologise for the delay that it has
taken us to process this request, I have now been asked to clarify with
you whether question 2 of your request should state 'Housing Benefit
Officers' rather than 'Housing Officers'.


If you could clarify this please and I will then pass your request to the
relevant team.


Many thanks,


Anne Sibley

Data protection and systems team leader

email: [email address]

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