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Council sues itself for £700 over unpaid tax because summonses are automated

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Dear Waveney District Council,

Please see the article below:

https://www.express.co.uk/news/uk/985230... (Council sues itself for £700 over unpaid tax)

The article admits that the process of producing summonses is automated, i.e.;

'He said: "For security reasons, summons documents are produced and packed by machine, resulting in the summons to the council being issued in error." '

How does Waveney District Council justify charging the defendant £60 in costs for issuing the summons?

Yours faithfully,

Bev Stanton

FOI, Waveney District Council

This is an automated response confirming receipt of your email by Suffolk
Coastal and Waveney District Council’s FOI mailbox.

Thank you contacting us. We aim to make an initial response to all emails
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Sara, Helen and Rachael

The Customer Experience Team

Customer Services

Suffolk Coastal and Waveney District Councils (in partnership)

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FOI, Waveney District Council

Dear Bev Stanton

 

Thank you for your request, which we have given a reference number of
FOI29391874 for Waveney.

 

Your request will be dealt with under the terms of the Environmental
Information Regulations 2004 (EIR) and/or Freedom of Information Act 2000
(FOI) and will usually be answered within 20 working days.

 

If your EIR request is particularly complex or requires the retrieval of a
large amount of information, we may extend this to 40 working days. If
this is the case, we will notify you as soon as it becomes apparent.

While no charges are made for the submission of requests, the council is
entitled to apply reasonable costs for disbursements (i.e. photocopying,
postage etc). Where charges apply we will notify you before releasing the
information.  Please see our published fees and charges:
[1]http://www.eastsuffolk.gov.uk/yourcounci....

 

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Please quote the above reference number in any future communications.

 

Please note that for requests received on non-working days the 20 working
days will be calculated from the start of the next business day.

 

Regards

Helen

FOI Team
Customer Services
Suffolk Coastal and Waveney District Councils
Tel: 01502 523389

[2]mailto:[Waveney District Council request email]

Suffolk Coastal and Waveney District Councils are working as a partnership
and all emails received from us will use the @eastsuffolk.gov.uk email
address

[3]www.eastsuffolk.gov.uk

[4]www.twitter.com/eastsuffolk | [5]www.facebook.com/eastsuffolkcouncil

 

 

 

 

 

 

show quoted sections

FOI, Waveney District Council

1 Attachment

Dear Bev Stanton

In response to your recently submitted FOI/EIR request, please find our
reply attached.

Copyright and re-use of information

Information for which the Council holds the copyright may be used for
private purposes but must not be used for commercial purposes unless you
have advised us you wish to re-use it and you have our permission to do
so.

Published datasets may be reused under the [1]Open Government Licence for
public sector information.

In certain circumstances, the Council may be required to disclose
information for which it does not hold the copyright. In these
circumstances you must respect the rights of the copyright owner and seek
the copyright owner’s permission to re-use the information.

Please refer to the Eastsuffolk [2]FOI page for more information about
reuse of information.

This concludes your request.

If you require translation of the information you have been sent, please
contact us.

We proactively publish information and encourage you to check our website
before making a request.

The FOI webpage contains links to some of our most [3]frequently requested
information which is already published on the website.

For FOI requests made between June 2015 and 24 November 2017 we have
a [4]searchable disclosure log. For requests made from 25 November 2017
please contact us for a copy response.

If you have any queries or are dissatisfied with the information we have
provided in response to your request, please contact us at the email
address below. Please specify in your email whether your request concerns
Suffolk Coastal, Waveney or both authorities.

Details of our Internal Review process can be found on the
Eastsuffolk [5]FOI page.

More information about how we deal with requests under the Freedom of
Information Act, Environmental Information Regulations and Data Protection
Act can be found in the [6]Access to Information pages of our website.

Please quote the above reference number in any communication about this
request.

regards

 

Sara Barratt

Customer Experience Officer
Customer Services
Suffolk Coastal and Waveney District Councils
Tel: 01502 523389

[7]mailto:[Waveney District Council request email]

Suffolk Coastal and Waveney District Councils are working as a partnership
and all emails received from us will use the @eastsuffolk.gov.uk email
address.

[8]www.eastsuffolk.gov.uk

[9]www.twitter.com/eastsuffolk | [10]www.facebook.com/eastsuffolkcouncil

 

 

 

show quoted sections

Dear FOI,

Thank you for your response.

I understand that the local authority is obliged by law to disclose to the defendant the breakdown of costs. As these are applied as a standard sum in all cases I would appreciate that the breakdown seen by the Magistrates court is also provided to support your response.

Yours sincerely,

Bev Stanton

FOI, Waveney District Council

This is an automated response confirming receipt of your email by Suffolk
Coastal and Waveney District Council’s FOI mailbox.

Thank you contacting us. We aim to make an initial response to all emails
within 5 working days.

If you have made a request under the Freedom of Information Act (FOI) or
Environmental Information Regulations (EIR) we will log your request and
send you an acknowledgment including the reference number.

More information about how we deal with FOI and EIR requests can be found
on our the Council’s [1]FOI & EIR webpage.

If you are requesting personal data under the Data Protection Act please
see the Council’s [2]Data Protection webpage.

If you would like to phone about an FOI or EIR request, please call Sara
Barratt on 01502 523389 (Monday to Thursday).

For enquiries about anything else, please see the Council’s “[3]contact
us” webpage.

Regards,

Sara, Helen and Rachael

The Customer Experience Team

Customer Services

Suffolk Coastal and Waveney District Councils (in partnership)

Suffolk Coastal and Waveney District Councils are working as a partnership
and all emails received from us will use the @eastsuffolk.gov.uk email
address.

[4]www.eastsuffolk.gov.uk

[5]www.twitter.com/eastsuffolk | [6]www.facebook.com/eastsuffolkcouncils

 

Confidentiality: This email and its attachments are intended for the above
named only and may be confidential. If they have come to you in error you
must take no action based on them, nor must you copy or show them to
anyone; please reply to this email and highlight the error.

Security Warning: Please note that this email has been created in the
knowledge that Internet email is not a 100% secure communications medium.
We advise that you understand and accept this lack of security when
emailing us.

Viruses: Although we have taken steps to ensure that this email and
attachments are free from any virus, we advise that in keeping with good
computing practice the recipient should ensure they are actually virus
free.

 

This message has been scanned for malware by Websense. [7]www.websense.com

References

Visible links
1. http://www.eastsuffolk.gov.uk/yourcounci...
2. http://www.eastsuffolk.gov.uk/yourcounci...
3. http://www.eastsuffolk.gov.uk/contact-us/
4. http://www.eastsuffolk.gov.uk/
5. http://www.twitter.com/eastsuffolk
6. http://www.facebook.com/eastsuffolkcounc...
7. http://www.websense.com/

FOI, Waveney District Council

Dear Bev Stanton

 

Thank you for your request, which we have given a reference number of
FOI29548664 for Waveney.

 

Your request will be dealt with under the terms of the Environmental
Information Regulations 2004 (EIR) and/or Freedom of Information Act 2000
(FOI) and will usually be answered within 20 working days.

 

If your EIR request is particularly complex or requires the retrieval of a
large amount of information, we may extend this to 40 working days. If
this is the case, we will notify you as soon as it becomes apparent.

While no charges are made for the submission of requests, the council is
entitled to apply reasonable costs for disbursements (i.e. photocopying,
postage etc). Where charges apply we will notify you before releasing the
information.  Please see our published fees and charges:
[1]http://www.eastsuffolk.gov.uk/yourcounci....

 

If you have any queries about this request please contact us at the email
address below.

Please quote the above reference number in any future communications.

 

Please note that for requests received on non-working days the 20 working
days will be calculated from the start of the next business day.

 

Regards

Helen

 

FOI Team
Customer Services
Suffolk Coastal and Waveney District Councils
Tel: 01502 523389

[2]mailto:[Waveney District Council request email]

Suffolk Coastal and Waveney District Councils are working as a partnership
and all emails received from us will use the @eastsuffolk.gov.uk email
address

[3]www.eastsuffolk.gov.uk

[4]www.twitter.com/eastsuffolk | [5]www.facebook.com/eastsuffolkcouncil

 

 

 

 

 

 

show quoted sections

FOI, Waveney District Council

1 Attachment

Dear Bev Stanton

In response to your recently submitted FOI/EIR request, please find our
reply attached.

Copyright and re-use of information

Information for which the Council holds the copyright may be used for
private purposes but must not be used for commercial purposes unless you
have advised us you wish to re-use it and you have our permission to do
so.

Published datasets may be reused under the [1]Open Government Licence for
public sector information.

In certain circumstances, the Council may be required to disclose
information for which it does not hold the copyright. In these
circumstances you must respect the rights of the copyright owner and seek
the copyright owner’s permission to re-use the information.

Please refer to the Eastsuffolk [2]FOI page for more information about
reuse of information.

This concludes your request.

If you require translation of the information you have been sent, please
contact us.

We proactively publish information and encourage you to check our website
before making a request.

The FOI webpage contains links to some of our most [3]frequently requested
information which is already published on the website.

For FOI requests made between June 2015 and 24 November 2017 we have
a [4]searchable disclosure log. For requests made from 25 November 2017
please contact us for a copy response.

If you have any queries or are dissatisfied with the information we have
provided in response to your request, please contact us at the email
address below. Please specify in your email whether your request concerns
Suffolk Coastal, Waveney or both authorities.

Details of our Internal Review process can be found on the
Eastsuffolk [5]FOI page.

More information about how we deal with requests under the Freedom of
Information Act, Environmental Information Regulations and Data Protection
Act can be found in the [6]Access to Information pages of our website.

Please quote the above reference number in any communication about this
request.

 

Regards

 

Sara

Sara Barratt

Customer Experience Officer
Customer Services
Suffolk Coastal and Waveney District Councils
Tel: 01502 523389

[7]mailto:[Waveney District Council request email]

Suffolk Coastal and Waveney District Councils are working as a partnership
and all emails received from us will use the @eastsuffolk.gov.uk email
address.

[8]www.eastsuffolk.gov.uk

[9]www.twitter.com/eastsuffolk | [10]www.facebook.com/eastsuffolkcouncil

 

 

 

 

show quoted sections

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