Council Owned Building

Form Submission

Hello Wendy Hill,

Thank you for contacting St.Helens Borough Council.

We have now received your Freedom of Information Request and it has been
assigned to one of our staff to review and reply to you.

Your reference number for this enquiry is 7793-0638-0335-4050

Please quote this reference in any future correspondence with us
concerning this matter.

In accordance with the Act, a response will be sent to you within 20
working days from the date following the receipt of the request.

If you are already registered to our Customer Portal you will be able to
track the progress of your enquiry by logging into your account

[1]MyAccount

If you haven’t already registered with us it’s easy to do, simply follow
the instructions on screen

[2]Register on our Customer Portal!

Please note - you will only be able to track enquiries through the
Customer Portal which were made whilst you are logged into your account

Many thanks

St Helens Borough Council

References

Visible links
1. https://www.sthelens.gov.uk/login
2. https://www.sthelens.gov.uk/register

Form Submission

Hello Wendy Hill,

To help process your FOI reference 7793-0638-0335-4050 we would like some
additional information.

Please use the link below to review the request for information and
provide a response.

[1]MyAccount

Many thanks

St Helens Borough Council

References

Visible links
1. https://www.sthelens.gov.uk/login

Form Submission

Hello,

It has been some time since we requested information for your FOI
reference 7793-0638-0335-4050.

In order for us to progress with the case please use the link below to
review the request for information and provide a response.

[1]MyAccount

Many thanks

St Helens Borough Council

References

Visible links
1. https://www.sthelens.gov.uk/login

Good morning Wendy,
We sent a request for more information to ask if you could confirm the
reference number for an old request you have listed in your request as
this is not recognised in our system
Kind regards, 
St Helens Borough Council

══════════════════════════════════════════════════════════════════════════

From: Wendy Hill <[FOI #1073702 email]>
Sent: 20 February 2024 21:35
To: Data Protection <[St Helens Council request email]>
Subject: Re: Freedom of Information request - Council Owned Building
 
WARNING: This email may be from an unknown source. DO NOT reply, click
links or open attachments unless you recognise the sender and know the
content is safe.

Dear St Helens Metropolitan Borough Council,

Further to your communication, asking me for further information via the
portal.  I have previously had an account, which now seems to be defunct
and I have therefore created a new account, however, I cannot see what you
refer to, there does not seem to be any information for me to action? 
Please therefore publish the information you require me to give you here.

Yours faithfully,

Wendy Hill

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Form Submission

Dear Wendy Hill,

The original Freedom of Information Request reference you referred to in
your Freedom of Information Request is not recognised in our system, we
therefore asked if you could confirm the reference number was correct. We
treated your request as separate to the request you referenced in your
request for information as you did not respond to this request for
clarification and you emailed asking that we provide a response.

Below is the information obtained from our property team. 

-The purchase of the system was delayed and we are only now in the early
implementation stages, with a 'go live' date still unclear. 

-Any surplus, the only public buildings that currently sit empty; The
Gamble Buildings (a scheme for refurbishment / repurposing is currently in
feasibility stages), Earlestown Town Hall (plans are being drawn up
following the successful Levelling Up Fund application) and Wesley House
(investigating the option of disposal).

Kind regards,

St Helens Borough Council

If you are not satisfied with my response to your request for information,
you may ask the council for an internal review of this decision. You
should write to Team Manager, Information Governance, Compliance and
Complaints via email, via post or our online webforms, giving details of
your complaint.
You should do this as soon as possible, or, in any case, within two months
of your request being refused.
If, following the outcome of the internal review, you remain dissatisfied
with the council's response to your information request, you have the
right under section 50 of the Freedom of Information Act 2000 to appeal to
the Information Commissioner at: Information Commissioner's Office. Online
contact form: www.ico.org.uk/global/contact-us

Form Submission

Hello Wendy Hill,

Thank you for submitting your report to us and we can now advise that your
case has now been closed with the following outcome: Partial data
disclosed

Where applicable we have included a short update with this email so that
you can see a summary of the action that has been taken so far to address
the issue you have reported.

Action taken: Request response sent.

You can still review the case details using the link below.

Reference: 7793-0638-0335-4050

[1]MyAccount

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Many thanks

St Helens Borough Council

References

Visible links
1. https://www.sthelens.gov.uk/login
2. https://applications02.sthelens.gov.uk/C...

Afternoon Wendy,
Sadly, yes this is the only information that can be provided at this time
as we do not hold a digital system which can provide the information you
request. 
Due the delay in purchasing the new asset management system the council is
still in the early stages of implementing it and to provide the
information you request it would require manually searching all documents,
with approximately 1759 files, spending approximately 5 minutes on each
file, equating to approximately 147 hours of officer time.
Our property team head was able to note the three public buildings
referenced in the response which are currently empty out of personal
knowledge, but any further information would require documentation search
and at this moment the team does not have the capacity to spare 147 hours
of officer time. 
With the new system being implemented we hope we can help with this
request in the future, but we are sadly the dates are unclear.
Kind regards, 
Information Governance, Compliance & Complaints Team 
Policy and Transformation Department 
St Helens Borough Council

══════════════════════════════════════════════════════════════════════════

From: Wendy Hill <[FOI #1073702 email]>
Sent: 29 February 2024 22:46
To: Data Protection <[St Helens Council request email]>
Subject: Re: Freedom of Information request - Council Owned Building
 
WARNING: This email may be from an unknown source. DO NOT reply, click
links or open attachments unless you recognise the sender and know the
content is safe.

Dear St Helens Metropolitan Borough Council,
I am really confused as to what is being asked in relation to the FOI of
January 2024 7793-0638-0335-4050?
The first link to the council system (login) refer me only to a
self-service type selection page which do no relate to my enquiry.  The
second link only shows up a page of error messages.
I can see  your response 29/2/24  on this site that you reference The
Gamble and Earlestown Town Hall - but nothing further - after more than 12
months since the original request. Is that the sum total of the
information you hold in relation to this request?
Here below is a link to the original request:
[1]https://www.whatdotheyknow.com/request/c...
reference: 4755-4678-4165-4499

Please advise

Yours faithfully,

Wendy Hill

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