Council Housing

The Ferret Media Ltd made this Freedom of Information request to North Lanarkshire Council as part of a batch sent to 22 authorities Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

The request was successful.

The Ferret Media Ltd

Dear North Lanarkshire Council,

I am writing to you under the Freedom of Information Act to request the following information from your organisation:
1. Please could you confirm the total number of tenants in council housing as of June 2023.
2. Please could you confirm the total number of newly built social housing within the last 5 years. Could these figures be provided by year against target figures?
3. How many people are under the Council Housing waiting list as of June 2023? If possible, could you please specify the age group, gender and the number of minorities/BME community who are in the council's housing waiting list.
4. What were the main reasons for complaints, categories of complaint and how many complaints were recorded in each category?

Yours faithfully,

Ben Scott

Angelene Kirkpatrick, North Lanarkshire Council

Dear Sir/madam

I acknowledge receipt of your request which is receiving attention.

I shall contact you again when I am in a position to respond more fully to your request.

Yours sincerely

Angelene Kirkpatrick
For Freedom of Information Co-ordinator
North Lanarkshire Council
Civic Centre
Windmillhill Street
Motherwell
ML1 1AB

Working from home
Please contact via email

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Angelene Kirkpatrick, North Lanarkshire Council

Dear Sir/madam

I refer again to your e-mail dated 3 July 2023 seeking information under the Freedom of Information legislation.

Your request is receiving attention, however, in order to take this forward, please by way of clarification could you be more specific as to what information you require for question 2 of your request. Do you require information in relation to all new build social housing or only council owned new builds?

I look forward to hearing from you.

Yours sincerely

Angelene Kirkpatrick
For Freedom of Information Co-ordinator
North Lanarkshire Council
Civic Centre
Windmillhill Street
Motherwell
ML1 1AB

Working from home
Please contact via email

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The Ferret Media Ltd

Dear Angelene Kirkpatrick,

For clarifiaction on Q2, I wish for information in relation to all new build social housing.

Yours sincerely,

Ben Scott

Jacqueline Keachie, North Lanarkshire Council

Dear Sir/Madam

Request for Information

 

I refer again to your e-mail dated 3 July 2023 seeking information in
relation to Council housing and your e‑mail dated 12 July 2023 providing
clarification of your request.

 

Having investigated, my response to your four questions is as follows:-

 

Question 1

 

As of June 2023, there are 34,828 tenants in Council housing.

 

Question 2

 

Please see the table below setting out the information requested:-

 

Total number of homes built for social rent in North Lanarkshire in past 5
years (North Lanarkshire Council and Housing Associations)
Year No. of Homes Built Annual Target
2022/23 495 300
2021/22 389 300
2020/21 183 300
2019/20 300 300
2018/19 221 300

 

*Please note, the annual target includes homes for social rent and below
market rent across North Lanarkshire.

 

 

Question 3

 

Please see the tables below setting out the information requested:- 

 

Age group Female Male Grand Total
16-17yrs 43 38 81
18-26yrs 1358 701 2059
27-60yrs 5259 3366 8625
60-100yrs 1311 930 2241

 

BME Count of App No
African - African Scottish or African British 34
Arab - Arab Scottish or Arab British 3
Bangladeshi - Bangla. Scottish or Bangla. British 2
Black - Black Scottish or Black British 5
Caribbean - Carib Scottish or Carib British 1
Chinese - Chinese Scottish or Chinese British 3
Gypsy/Traveller 7
Indian - Indian Scottish or Indian British 11
Mixed or multiple ethnic group 3
Other African 5
Other Asian - Asian Scottish or Asian British 2
Other Caribbean or Black 2
Other Ethnic Group 60
Other White Ethnic Group 23
Pakistani - Pakistani Scottish or Pakistani British 27
Polish 175

 

Question 4

 

Please see the table below setting out the information requested:-

 

Complaint Category April – June 2023 Total
Housing - General - Allocations 20
Housing - General - Antisocial Behaviour and Community Safety 15
Housing - General - Estate Management 18
Housing - General - Homeless 1
Housing - General - Housing Support 6
Housing - General - Paying Your Rent 3
Housing - Repairs and Investment - Communal Building Programme 1
Housing - Repairs and Investment - Condition of an Empty House 5
Housing - Repairs and Investment - Home Improvements Programme 15
Housing - Repairs and Investment - Legislative Compliance 3
Housing - Repairs and Investment - Planned Maintenance 3
Housing - Repairs and Investment - Repairs to My Council House 69

 

I can advise that North Lanarkshire Council, having regard to the
provisions of Section 21 of the Freedom of Information (Scotland) Act
2002, has established a procedure whereby any person who has requested
information and is in any way dissatisfied with the decision on that
request, can within forty working days require a review of that decision
by writing to the Chief Officer (Legal and Democratic), Civic Centre,
Windmillhill Street, Motherwell ML1 1AB.  Accordingly, if you are
dissatisfied with this decision and seek such review please write to the
Chief Officer (Legal and Democratic).

 

I would advise, also, that in terms of Section 47 of the Act a person who
is dissatisfied with a notice given by the local authority under Section
21 of the Act - ie. a notice following a review of a decision by a local
authority, or by the failure of a local authority to give such a notice -
may make application to the Scottish Information Commissioner for a
decision as to whether, in any respect specified in that application, the
request for information to which the requirement relates has been dealt
with in accordance with the Act.  Such an application must be made within
six months of the review decision and be in writing or in another form
which, by reason of it having some permanency is capable of being used for
subsequent reference. The application must state the name of the applicant
and provide an address for correspondence. The application must also
specify the request for information to which the requirement for review
relates, the matter which gave rise to the applicant’s dissatisfaction
with the original decision of the local authority and the matter which
gives rise to the applicant’s dissatisfaction with the decision on review
by the local authority or the failure of the local authority to issue such
a decision.  The Scottish Information Commissioner can be contacted as
follows:-

 

Scottish Information Commissioner

Kinburn Castle

Doubledykes Road

St. Andrews

KY16 9DS

email: [1][email address]

 

Appeals to the Scottish Information Commissioner can also be made online
via the following link: -

 

[2]www.itspublicknowledge.info/Appeal

 

I hope this information is sufficient for your purpose.  If, however, you
require further information – or I can assist in any other way – please
let me know.

 

Yours sincerely

 

 

Jacqueline Keachie

For Freedom of Information Co-ordinator

North Lanarkshire Council

Contact by email

 

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