Council Expenditure or Payment to Suppliers from JUL 2019 to DEC 2019

Response to this request is long overdue. By law, under all circumstances, Wrexham County Borough Council should have responded by now (details). You can complain by requesting an internal review.

Dear Wrexham County Borough Council,

I'd like to make a request under the Freedom of Information act for all transactions over £500 from JUL 2019 to DEC 2019. Please provide the data in a machine readable format (preferably CSV). As a minimum, please be sure to include the date, value, recipient and the procurement category of each transaction.

For avoidance of doubt, I am making this request under the Freedom of Information Act. I await your response within 20 working days.

Yours faithfully,
Nikhil Prabhu

foi, Wrexham County Borough Council

6 Attachments

Dear Mr Prabhu

 

Request for information

Freedom of Information Act 2000

 

Thank you for your request under the Freedom of Information Act 2000
(FOIA) dated 18/02/2020  which was received by Wrexham County Borough
Council on 19/02/2020.  Under the FOIA, we have 20 working days to comply
with your request and you should expect a full response by 17/03/2020.

 

The Council has a right to make a charge on all requests, to cover the
cost of disbursements, including photocopying and postage, and a list of
our charges are available on our website:
[1]https://www.wrexham.gov.uk/top_navigatio...

 

We will make every effort to ensure you receive a response by the due
date.  However, we will notify you if there is a need to extend the time
limit and give you an estimate of when you can expect to receive a
response.

 

Yours sincerely

TÎm Gwybodaeth Corfforedig/ Corporate Information Team

Llywodraethu a Chwsmeriaid /Governance & Customer

Cyngor Bwrdeistref Sirol Wrecsam/ Wrexham County Borough Council

 

[2]Description: Description: Description:
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Description: Description: cid:image001.png@01D12868.DFDFC8F0  01978
292000                                             

[4]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/add...  Cyngor Bwrdeistref
Sirol Wrecsam, Neuadd y Dref, Wrecsam, LL11 1AY

          Wrexham County Borough Council, Guildhall, Wrexham LL11 1AY

[5]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/web...
|[7]wrexham.gov.uk

[8]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/twi...
[9]twitter.com/cbswrecsam | [10]twitter.com/wrexhamcbc

[11]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/fac...
| [13]facebook.com/wrexhamcouncil                             

 

 

show quoted sections

foi, Wrexham County Borough Council

7 Attachments

Dear Mr Prabhu

 

Freedom of Information Act 2000

 

Further to your request for information under the Freedom of Information
Act, please find attached the response from Wrexham County Borough
Council.

 

If you are unhappy with the way the Council has handled your request, you
may ask for an internal review.  Please contact [1][Wrexham Council request email]
01978 292000 if you require an internal review of your case.

 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision.  The Information Commissioner can be contacted at – Wycliffe
House, Water Lane, Wilmslow, Cheshire, SK9 5AS, telephone 0303 123 1113,
[2]www.ico.org.uk

 

Yours sincerely

TÎm Gwybodaeth Corfforedig /Corporate Information Team

Llywodraethu a Chwsmeriaid / Governance & Customer

Cyngor Bwrdeistref Sirol Wrecsam /Wrexham County Borough Council

 

[3]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/log...
Description: Description: cid:image001.png@01D12868.DFDFC8F0  01978 292000

[5]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/add...  Cyngor Bwrdeistref
Sirol Wrecsam, Neuadd y Dref, Wrecsam, LL11 1AY

         Wrexham County Borough Council, Guildhall, Wrexham LL11 1AY

[6]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/web...
|[8]wrexham.gov.uk

[9]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/twi...
[10]twitter.com/cbswrecsam   | [11]twitter.com/wrexhamcbc

[12]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/fac...
[13]facebook.com/cyngorwrecsam | [14]facebook.com/wrexhamcouncil

 

 

 

show quoted sections

Dear Wrexham County Borough Council,

Thank you for your response.
Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Wrexham County Borough Council's handling of my FOI request 'Council Expenditure or Payment to Suppliers from JUL 2019 to DEC 2019'.

[ GIVE DETAILS ABOUT YOUR COMPLAINT HERE ]

I would like to appeal against the council’s decision to refuse information as they feel the cost would exceed £450.

All councils now have a sophisticated accounting system which enables information to be downloaded using the in-built software. This software should have filters to enable data without compromising any sensitive information. As an accountant myself I use this facility extensively.

We feel the cost in downloading and assessing the data should not exceed £450 as much of the work would be done by the machine itself. We therefore would like to appeal against the council’s refusal to provide information as they feel the cost will exceed the threshold.

In particular I am looking for itemized transactions for all suppliers from JUL 2019 to DEC 2019 - preferably in a CSV format. We are looking for payments to suppliers who provide a service in Health and
Social Care. This would include all suppliers falling under the following categories :-

1. Payments to suppliers who provide fostering and adoption services to the Council
2. Payments to suppliers who provide care services to the council. This would include suppliers who provide care under each of the categories below -
a. Children's Residential/ Nursing Care Providers
b. Adult Residential/ Nursing Care Providers
c. Elderly Residential/ Nursing Care Providers
d. Domiciliary Care Home Providers
e. Supported Living Care Home Providers
f. Care at Home Providers
g. Providers who carry out Homeless Services
3. Payments to suppliers who provide Special Education Services

To narrow my scope -- We are looking for payments to suppliers who provide a service in Health and Social Care ONLY.

I sincerely hope the Council may now accommodate my request.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/c...

Thank you very much & Kind Regards,
Yours Faithfully,
Nikhil Prabhu

foi, Wrexham County Borough Council

6 Attachments

Dear Mr Prabhu

 

Request for information

Freedom of Information Act 2000

 

Thank you for your email dated 26/2/2020 regarding FOI 0386. 

 

Your request for a review of how the Council has handled your request for
information under FOI 386  has now been passed to the Corporate Complaints
Team in order that an internal review can be undertaken. You should
receive a response within 20 working days.

 

In addition, your revised request for information has been received and
under the Freedom of Information Act 2000 (FOIA) we have 20 working days
to comply with your request and you should expect a full response by
25/03/2020.

 

The Council has a right to make a charge on all requests, to cover the
cost of disbursements, including photocopying and postage, and a list of
our charges are available on our website:
[1]https://www.wrexham.gov.uk/top_navigatio...

 

We will make every effort to ensure you receive a response by the due
date.  However, we will notify you if there is a need to extend the time
limit and give you an estimate of when you can expect to receive a
response.

 

Yours sincerely

TÎm Gwybodaeth Corfforedig/ Corporate Information Team

Llywodraethu a Chwsmeriaid /Governance & Customer

Cyngor Bwrdeistref Sirol Wrecsam/ Wrexham County Borough Council

 

[2]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/log...
Description: Description: cid:image001.png@01D12868.DFDFC8F0  01978
292000                                             

[4]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/add...  Cyngor Bwrdeistref
Sirol Wrecsam, Neuadd y Dref, Wrecsam, LL11 1AY

          Wrexham County Borough Council, Guildhall, Wrexham LL11 1AY

[5]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/web...
|[7]wrexham.gov.uk

[8]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/twi...
[9]twitter.com/cbswrecsam | [10]twitter.com/wrexhamcbc

[11]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/fac...
| [13]facebook.com/wrexhamcouncil                             

 

 

 

 

 

 

 

show quoted sections

foi, Wrexham County Borough Council

8 Attachments

Dear Mr Prabhu

 

Freedom of Information Act 2000

 

Further to your request for information under the Freedom of Information
Act, please find attached the response from Wrexham County Borough
Council.

 

If you are unhappy with the way the Council has handled your request, you
may ask for an internal review.  Please contact [1][Wrexham Council request email]
01978 292000 if you require an internal review of your case.

 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision.  The Information Commissioner can be contacted at – Wycliffe
House, Water Lane, Wilmslow, Cheshire, SK9 5AS, telephone 0303 123 1113,
[2]www.ico.org.uk

 

Yours sincerely

TÎm Gwybodaeth Corfforedig /Corporate Information Team

Llywodraethu a Chwsmeriaid / Governance & Customer

Cyngor Bwrdeistref Sirol Wrecsam /Wrexham County Borough Council

 

[3]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/log...
Description: Description: cid:image001.png@01D12868.DFDFC8F0  01978 292000

[5]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/add...  Cyngor Bwrdeistref
Sirol Wrecsam, Neuadd y Dref, Wrecsam, LL11 1AY

         Wrexham County Borough Council, Guildhall, Wrexham LL11 1AY

[6]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/web...
|[8]wrexham.gov.uk

[9]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/twi...
[10]twitter.com/cbswrecsam   | [11]twitter.com/wrexhamcbc

[12]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/fac...
[13]facebook.com/cyngorwrecsam | [14]facebook.com/wrexhamcouncil

 

 

 

show quoted sections

Dear foi,

Thank you for your response, however we requested "itemized" transactions, i.e., payments made at the daily level for the time-period JUL 2019 to DEC 2019'. If that is not possible, we would atleast like the monthly spend of each supplier and the "total number of transactions for that month per supplier"

We also noticed that Foster Care payments & payments to IFAs (Independent Fostering Agencies) are missing from the sheet. Kindly request to you please include these transactions as well.

Yours sincerely,
nikhil prabhu

foi, Wrexham County Borough Council

8 Attachments

Dear Mr Prabhu

 

Freedom of Information Act 2000

 

Further to your email below, please find attached the updated response
from Wrexham County Borough Council.

 

If you are unhappy with the way the Council has handled your request, you
may ask for an internal review.  Please contact [1][Wrexham Council request email]
01978 292000 if you require an internal review of your case.

 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision.  The Information Commissioner can be contacted at – Wycliffe
House, Water Lane, Wilmslow, Cheshire, SK9 5AS, telephone 0303 123 1113,
[2]www.ico.org.uk

 

Yours sincerely

TÎm Gwybodaeth Corfforedig /Corporate Information Team

Llywodraethu a Chwsmeriaid / Governance & Customer

Cyngor Bwrdeistref Sirol Wrecsam /Wrexham County Borough Council

 

[3]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/log...
Description: Description: cid:image001.png@01D12868.DFDFC8F0  01978 292000

[5]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/add...  Cyngor Bwrdeistref
Sirol Wrecsam, Neuadd y Dref, Wrecsam, LL11 1AY

         Wrexham County Borough Council, Guildhall, Wrexham LL11 1AY

[6]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/web...
|[8]wrexham.gov.uk

[9]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/twi...
[10]twitter.com/cbswrecsam   | [11]twitter.com/wrexhamcbc

[12]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/fac...
[13]facebook.com/cyngorwrecsam | [14]facebook.com/wrexhamcouncil

 

 

 

 

 

 

 

show quoted sections

Dear foi,

Thank you for your response, however we noticed that IFA names are missing from the sheet "Fostering Agencies" in file "14.FOI 0408 Fostering final.xlsx". Kindly request you to please provide those names and re-send the sheet at your earliest convinience.

Yours sincerely,
nikhil prabhu

internalreviews, Wrexham County Borough Council

7 Attachments

Dear Mr Prabhu

 

The internal review of your response to Freedom of Information request
FOI0386 is now complete. Please find the response attached.

 

Yours sincerely

 

Frankie Turner

Swyddog Cwynion/Complaints Officer

Llywodraethu a Chwsmeriaid/ Governance & Customer

 

[1]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/log...
Description: Description: cid:image001.png@01D12868.DFDFC8F0  01978 292087

[3]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/add...  Cyngor Bwrdeistref
Sirol Wrecsam, 16 Stryt yr Arglwydd, Wrecsam, LL11 1LG

[4]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/add...  Wrexham County Borough
Council, 16 Lord Street, Wrexham LL11 1LG

[5]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/web... |
wrexham.gov.uk

[7]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/twi...
 [8]twitter.com/cbswrecsam | twitter.com/wrexhamcbc

[9]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/fac...
| facebook.com/wrexhamcouncil

 

 

Rydym yn croesawu gohebiaeth yn Gymraeg. Byddwn yn ymateb i unrhyw ohebiaeth yn Gymraeg ac ni fydd hyn yn arwain at unrhyw oedi.

Ewch i weld - mi fedrwch chi dalu, rhoi gwybod, gwneud cais, dweud eich dweud, a dod o hyd i wybodaeth ar-lein yn www.wrecsam.gov.uk. Arbedwch bapur - meddyliwch cyn argraffu!

Mae'r neges e-bost hon ac unrhyw atodiadau wedi eu bwriadu ar gyfer yr unigolyn neu?r sefydliad y?i cyfeirir atynt yn unig. Am yr amodau llawn yngl?n ? chynnwys a defnyddio?r neges e-bost hon, ac unrhyw atodiadau, cyfeiriwch at www.wrecsam.gov.uk/top_navigation/discla...

We welcome correspondence in Welsh. We will respond to any correspondence in Welsh and this will not lead to any delay.

Take a look - you can pay, report, request, have your say and find information online at www.wrexham.gov.uk. Save paper - think before you print!

This e-mail message and any attachments are intended solely for the individual or organisation to whom it is addressed. For full conditions in relation to content and use of this e-mail message and any attachments, please refer to www.wrexham.gov.uk/top_navigation/discla...

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Dear internalreviews,

Thank you for your response of 16th March, however we noticed that IFA names are missing from the sheet "Fostering Agencies" in file "14.FOI 0408 Fostering final.xlsx". Kindly request you to please provide those names and re-send the sheet at your earliest convenience.

PS: Is your most recent message of 25th March a duplicate; as we have already recd. a response to our request for an Internal Review on 10th March.

Yours sincerely,
nikhil prabhu

foi, Wrexham County Borough Council

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foi, Wrexham County Borough Council

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foi, Wrexham County Borough Council

6 Attachments

Dear Mr Prabhu

 

Request for information under the Freedom of Information Act 2000

 

Further to your query on the response to FOI 0408 , I can confirm that
your query has been sent to the relevant department and I am awating their
response. Please accept my apologies for the delay in responding to you.
The Council is currently facing unprecedented challenges due to the
disruption because of Covid-19 (Novel Coronavirus) and is currently
providing critical services only. Resources are, therefore, being diverted
away from usual compliance or information rights work.

.

Please be assured that I am following this up on your behalf and will
continue to chase up until such time as you receive a response.

 

I apologise on behalf of the Council for any inconvenience this may cause.

 

Yours sincerely

TÎm Gwybodaeth Corfforedig / Corporate Information Team

Llywodraethu a Chwsmeriaid / Governance and Customer

Cyngor Bwrdeistref Sirol Wrecsam / Wrexham County Borough Council

 

[1]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/log...
Description: Description: cid:image001.png@01D12868.DFDFC8F001978 292000

[3]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/add... Bwrdeistref Sirol
Wrecsam, Neuadd y Dref, Wrecsam LL11 1AY

[4]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/add... County Borough
Council, Guildhall, Wrexham LL11 1AY

[5]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/web... |
[7]wrexham.gov.uk

[8]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/twi...
| [10]twitter.com/wrexhamcbc

[11]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/fac...
| [13]facebook.com/wrexhamcouncil

 

 

 

 

show quoted sections

foi, Wrexham County Borough Council

6 Attachments

Dear Mr Prabhu

 

Freedom of Information Act 2000

 

Further to your query regardng your response for information under the
Freedom of Information Act, please note an exemption has been applied  to
this information. Please accept my apologies that this was not provided in
your previous response.

 

Section 40(2) – Third Party Personal Information

Under section 40(2) of the Act information is exempt information where it
constitutes the personal information of a third party and its disclosure
would result in a breach of the Data Protection legislation. Data
Protection legislation requires the Council to process information
lawfully and fairly. Processing includes the disclosure of information. If
disclosure would breach the data protection principles under Article 5 (a)
of the General Data Protection Regulations (or for special category of
data Article 9) then an exemption should be applied.  In this case, due to
the low numbers of children in their care, providing the information as
requested would possibly lead to the identification of individuals and
thus be in breach of Data Protection Principles.

 

If you are unhappy with the way the Council has handled your request, you
may ask for an internal review.  Please contact [1][Wrexham Council request email]
01978 292000 if you require an internal review of your case.

 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision.  The Information Commissioner can be contacted at – Wycliffe
House, Water Lane, Wilmslow, Cheshire, SK9 5AS, telephone 0303 123 1113,
[2]www.ico.org.uk

 

Yours sincerely

TÎm Gwybodaeth Corfforedig /Corporate Information Team

Llywodraethu a Chwsmeriaid / Governance & Customer

Cyngor Bwrdeistref Sirol Wrecsam /Wrexham County Borough Council

 

[3]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/log...
Description: Description: cid:image001.png@01D12868.DFDFC8F0  01978 292000

[5]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/add...  Cyngor Bwrdeistref
Sirol Wrecsam, Neuadd y Dref, Wrecsam, LL11 1AY

         Wrexham County Borough Council, Guildhall, Wrexham LL11 1AY

[6]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/web...
|[8]wrexham.gov.uk

[9]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/twi...
[10]twitter.com/cbswrecsam   | [11]twitter.com/wrexhamcbc

[12]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/fac...
[13]facebook.com/cyngorwrecsam | [14]facebook.com/wrexhamcouncil

 

 

 

 

 

 

 

 

show quoted sections

Dear foi,

We would like to dispute your refusal to un-redact IFA supplier names based on Section 40(2) – Third Party Personal Information.

What we are requesting does NOT constitute "personal sensitive information" for the purposes of FOIA. This is standard information provided by all the Welsh authorities we have approached, over the past 2 years. All the councils have provided us with this data, including Wrexham.

We do not understand why you would apply the exemption in this instance. Private individual names (for eg. Fostering Allowances or personal payments) may indeed be Redacted; but Fostering Agencies & Supplier names should be provided under the provisions of the act.

Yours sincerely,
nikhil prabhu

foi, Wrexham County Borough Council

Diolch am eich e-bost.

 

Noder, oherwydd yr aflonyddwch rydym yn profi ynghylch Covid-19
(Coronafirws), mae Cyngor Bwrdeistref Sirol Wrecsam yn darparu
gwasanaethau critigol yn unig ar hyn o bryd.

 

Maent yn cynnwys gwasanaethau cymdeithasol, cyngor ar fudd-daliadau tai,
llety cysgodol, ysgolion (ar agor ar hyn o bryd i blant gweithwyr
allweddol a phlant bregus yn unig), casglu biniau a phethau eraill y mae
pobl yn dibynnu arnynt. Cadwch y gyfoes gyda'r wybodaeth ddiweddaraf ar y
wefan [1]www.wrecsam.gov.uk.

 

Nid yw'r gwasanaeth hwn yn cael ei ystyried fel wasanaeth hanfodol ac,
felly, er y bydd y blwch e-bost yn cael ei wirio'n rheolaidd, mae'n
annhebygol y bydd eich cais yn cael ei drin o fewn amserlenni arferol.
Fodd bynnag, byddwn yn ymdrin ag ef pan fydd busnes arferol yn
ailddechrau.

 

Diolch am eich cydweithrediad

 

-

 

Thank you for your email.

 

Please be advised that, due to the disruption because of Covid-19 (Novel
Coronavirus), Wrexham County Borough Council is currently providing
critical services only.

 

They include social services, advice on housing benefits, sheltered
accommodation, schools (currently open to children of key workers and
vulnerable children only), emptying bins and other things that people
depend on (please keep up to date on the website [2]www.wrexham.gov.uk).

 

This service is not considered a critical service and, therefore, although
the email box will be checked regularly, your request is unlikely to be
dealt with within normal timescales.  It will, however, be dealt with when
normal business resumes.

 

Thank you for your co-operation.

 

 

TÎm Gwybodaeth Corfforedig / Corporate Information Team

Llywodraethu a Chwsmeriaid / Governance and Customer

Cyngor Bwrdeistref Sirol Wrecsam / Wrexham County Borough Council

 

[3]Description: Description: Description:
cid:image001.png@01D12868.DFDFC8F0Image  01978 292000

[4]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/add...  Cyngor Bwrdeistref
Sirol Wrecsam, Neuadd y Dref, Wrecsam LL11 1AY

[5]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/add...  Wrexham County Borough
Council, Guildhall, Wrexham LL11 1AY  

[6]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/web... |
[8]wrexham.gov.uk

[9]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/twi...
 [10]twitter.com/cbswrecsam | [11]twitter.com/wrexhamcbc

[12]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/fac...
| [14]facebook.com/wrexhamcouncil

 

 

 

Rydym yn croesawu gohebiaeth yn Gymraeg. Byddwn yn ymateb i unrhyw ohebiaeth yn Gymraeg ac ni fydd hyn yn arwain at unrhyw oedi.

Ewch i weld - mi fedrwch chi dalu, rhoi gwybod, gwneud cais, dweud eich dweud, a dod o hyd i wybodaeth ar-lein yn www.wrecsam.gov.uk. Arbedwch bapur - meddyliwch cyn argraffu!

Mae'r neges e-bost hon ac unrhyw atodiadau wedi eu bwriadu ar gyfer yr unigolyn neu?r sefydliad y?i cyfeirir atynt yn unig. Am yr amodau llawn yngl?n â chynnwys a defnyddio?r neges e-bost hon, ac unrhyw atodiadau, cyfeiriwch at www.wrecsam.gov.uk/top_navigation/discla...

We welcome correspondence in Welsh. We will respond to any correspondence in Welsh and this will not lead to any delay.

Take a look - you can pay, report, request, have your say and find information online at www.wrexham.gov.uk. Save paper - think before you print!

This e-mail message and any attachments are intended solely for the individual or organisation to whom it is addressed. For full conditions in relation to content and use of this e-mail message and any attachments, please refer to www.wrexham.gov.uk/top_navigation/discla...

References

Visible links
1. http://www.wrexham.gov.uk/
2. http://www.wrexham.gov.uk/
7. http://www.wrecsam.gov.uk/
8. http://www.wrexham.gov.uk/
10. https://twitter.com/cbswrecsam
11. http://www.twitter.com/wrexhamcbc
13. https://www.facebook.com/cyngorwrecsam
14. http://www.facebook.com/wrexhamcouncil

foi, Wrexham County Borough Council

6 Attachments

Diolch am eich e-bost.

 

Noder, oherwydd yr aflonyddwch rydym yn profi ynghylch Covid-19
(Coronafirws), mae Cyngor Bwrdeistref Sirol Wrecsam yn darparu
gwasanaethau critigol yn unig ar hyn o bryd.

 

Maent yn cynnwys gwasanaethau cymdeithasol, cyngor ar fudd-daliadau tai,
llety cysgodol, ysgolion (ar agor ar hyn o bryd i blant gweithwyr
allweddol a phlant bregus yn unig), casglu biniau a phethau eraill y mae
pobl yn dibynnu arnynt. Cadwch y gyfoes gyda'r wybodaeth ddiweddaraf ar y
wefan [1]www.wrecsam.gov.uk.

 

Nid yw'r gwasanaeth hwn yn cael ei ystyried fel wasanaeth hanfodol ac,
felly, er y bydd y blwch e-bost yn cael ei wirio'n rheolaidd, mae'n
annhebygol y bydd eich cais yn cael ei drin o fewn amserlenni arferol.
Fodd bynnag, byddwn yn ymdrin ag ef pan fydd busnes arferol yn
ailddechrau.

 

Diolch am eich cydweithrediad

 

-

 

Thank you for your email.

 

Please be advised that, due to the disruption because of Covid-19 (Novel
Coronavirus), Wrexham County Borough Council is currently providing
critical services only.

 

They include social services, advice on housing benefits, sheltered
accommodation, schools (currently open to children of key workers and
vulnerable children only), emptying bins and other things that people
depend on (please keep up to date on the website [2]www.wrexham.gov.uk).

 

This service is not considered a critical service and, therefore, although
the email box will be checked regularly, your request is unlikely to be
dealt with within normal timescales.  It will, however, be dealt with when
normal business resumes.

 

Thank you for your co-operation.

 

 

TÎm Gwybodaeth Corfforedig / Corporate Information Team

Llywodraethu a Chwsmeriaid / Governance and Customer

Cyngor Bwrdeistref Sirol Wrecsam / Wrexham County Borough Council

 

[3]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/log...
Description: Description: cid:image001.png@01D12868.DFDFC8F0  01978 292000

[5]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/add...  Cyngor Bwrdeistref
Sirol Wrecsam, Neuadd y Dref, Wrecsam LL11 1AY

[6]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/add...  Wrexham County Borough
Council, Guildhall, Wrexham LL11 1AY  

[7]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/web... |
[9]wrexham.gov.uk

[10]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/twi...
 [11]twitter.com/cbswrecsam | [12]twitter.com/wrexhamcbc

[13]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/fac...
| [15]facebook.com/wrexhamcouncil

 

 

 

 

 

 

 

Rydym yn croesawu gohebiaeth yn Gymraeg. Byddwn yn ymateb i unrhyw ohebiaeth yn Gymraeg ac ni fydd hyn yn arwain at unrhyw oedi.

Ewch i weld - mi fedrwch chi dalu, rhoi gwybod, gwneud cais, dweud eich dweud, a dod o hyd i wybodaeth ar-lein yn www.wrecsam.gov.uk. Arbedwch bapur - meddyliwch cyn argraffu!

Mae'r neges e-bost hon ac unrhyw atodiadau wedi eu bwriadu ar gyfer yr unigolyn neu?r sefydliad y?i cyfeirir atynt yn unig. Am yr amodau llawn yngl?n â chynnwys a defnyddio?r neges e-bost hon, ac unrhyw atodiadau, cyfeiriwch at www.wrecsam.gov.uk/top_navigation/discla...

We welcome correspondence in Welsh. We will respond to any correspondence in Welsh and this will not lead to any delay.

Take a look - you can pay, report, request, have your say and find information online at www.wrexham.gov.uk. Save paper - think before you print!

This e-mail message and any attachments are intended solely for the individual or organisation to whom it is addressed. For full conditions in relation to content and use of this e-mail message and any attachments, please refer to www.wrexham.gov.uk/top_navigation/discla...

References

Visible links
1. http://www.wrexham.gov.uk/
2. http://www.wrexham.gov.uk/
8. http://www.wrecsam.gov.uk/
9. http://www.wrexham.gov.uk/
11. https://twitter.com/cbswrecsam
12. http://www.twitter.com/wrexhamcbc
14. https://www.facebook.com/cyngorwrecsam
15. http://www.facebook.com/wrexhamcouncil

foi, Wrexham County Borough Council

6 Attachments

Dear Mr Prabhu

 

Request for an Internal Review

 

Further to your email dated 8/4/2020 I have forwarded your email to  the
Corporate Complaints Team in order that an internal review can be
undertaken. You should receive a response within 20 working days.

 

If you require any further information, please do not hesitate to contact
the Corporate Information Team by telephoning 01978 292000 or emailing
[1][Wrexham Council request email]

 

Yours sincerely

Corporate Information Team / TÎm Gwybodaeth Corfforedig

Governance & Customer/ Llywodraethu a Chwsmeriaid

Wrexham County Borough Council / Cyngor Bwrdeistref Sirol Wrecsam

 

[2]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/log...
Description: Description: cid:image001.png@01D12868.DFDFC8F0  01978 292000

[4]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/add...  Cyngor Bwrdeistref
Sirol Wrecsam, Neuadd y Dref, Wrecsam, LL11 1AY

         Wrexham County Borough Council, Guildhall, Wrexham LL11 1AY

[5]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/web...
|[7]wrexham.gov.uk

[8]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/twi...
[9]twitter.com/cbswrecsam   | [10]twitter.com/wrexhamcbc

[11]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/fac...
[12]facebook.com/cyngorwrecsam | [13]facebook.com/wrexhamcouncil

 

 

show quoted sections

Dear foi,

May I request an update at this point? Of course being cognizant of the current situation.

Yours sincerely,
nikhil prabhu

foi, Wrexham County Borough Council

6 Attachments

Diolch am eich e-bost.

 

Noder, oherwydd yr aflonyddwch rydym yn profi ynghylch Covid-19
(Coronafirws), mae Cyngor Bwrdeistref Sirol Wrecsam yn darparu
gwasanaethau critigol yn unig ar hyn o bryd.

 

Maent yn cynnwys gwasanaethau cymdeithasol, cyngor ar fudd-daliadau tai,
llety cysgodol, ysgolion (ar agor ar hyn o bryd i blant gweithwyr
allweddol a phlant bregus yn unig), casglu biniau a phethau eraill y mae
pobl yn dibynnu arnynt. Cadwch y gyfoes gyda'r wybodaeth ddiweddaraf ar y
wefan [1]www.wrecsam.gov.uk.

 

Nid yw'r gwasanaeth hwn yn cael ei ystyried fel wasanaeth hanfodol ac,
felly, er y bydd y blwch e-bost yn cael ei wirio'n rheolaidd, mae'n
annhebygol y bydd eich cais yn cael ei drin o fewn amserlenni arferol.
Fodd bynnag, byddwn yn ymdrin ag ef pan fydd busnes arferol yn
ailddechrau.

 

Diolch am eich cydweithrediad

 

-

 

Thank you for your email.

 

Please be advised that, due to the disruption because of Covid-19 (Novel
Coronavirus), Wrexham County Borough Council is currently providing
critical services only.

 

They include social services, advice on housing benefits, sheltered
accommodation, schools (currently open to children of key workers and
vulnerable children only), emptying bins and other things that people
depend on (please keep up to date on the website [2]www.wrexham.gov.uk).

 

This service is not considered a critical service and, therefore, although
the email box will be checked regularly, your request is unlikely to be
dealt with within normal timescales.  It will, however, be dealt with when
normal business resumes.

 

Thank you for your co-operation.

 

 

TÎm Gwybodaeth Corfforedig / Corporate Information Team

Llywodraethu a Chwsmeriaid / Governance and Customer

Cyngor Bwrdeistref Sirol Wrecsam / Wrexham County Borough Council

 

[3]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/log...
Description: Description: cid:image001.png@01D12868.DFDFC8F0  01978 292000

[5]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/add...  Cyngor Bwrdeistref
Sirol Wrecsam, Neuadd y Dref, Wrecsam LL11 1AY

[6]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/add...  Wrexham County Borough
Council, Guildhall, Wrexham LL11 1AY  

[7]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/web... |
[9]wrexham.gov.uk

[10]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/twi...
 [11]twitter.com/cbswrecsam | [12]twitter.com/wrexhamcbc

[13]Description: Description: Description:
http://www.wrexham.gov.uk/assets/png/fac...
| [15]facebook.com/wrexhamcouncil

 

 

 

 

 

 

 

Rydym yn croesawu gohebiaeth yn Gymraeg. Byddwn yn ymateb i unrhyw ohebiaeth yn Gymraeg ac ni fydd hyn yn arwain at unrhyw oedi.

Ewch i weld - mi fedrwch chi dalu, rhoi gwybod, gwneud cais, dweud eich dweud, a dod o hyd i wybodaeth ar-lein yn www.wrecsam.gov.uk. Arbedwch bapur - meddyliwch cyn argraffu!

Mae'r neges e-bost hon ac unrhyw atodiadau wedi eu bwriadu ar gyfer yr unigolyn neu?r sefydliad y?i cyfeirir atynt yn unig. Am yr amodau llawn yngl?n â chynnwys a defnyddio?r neges e-bost hon, ac unrhyw atodiadau, cyfeiriwch at www.wrecsam.gov.uk/top_navigation/discla...

We welcome correspondence in Welsh. We will respond to any correspondence in Welsh and this will not lead to any delay.

Take a look - you can pay, report, request, have your say and find information online at www.wrexham.gov.uk. Save paper - think before you print!

This e-mail message and any attachments are intended solely for the individual or organisation to whom it is addressed. For full conditions in relation to content and use of this e-mail message and any attachments, please refer to www.wrexham.gov.uk/top_navigation/discla...

References

Visible links
1. http://www.wrexham.gov.uk/
2. http://www.wrexham.gov.uk/
8. http://www.wrecsam.gov.uk/
9. http://www.wrexham.gov.uk/
11. https://twitter.com/cbswrecsam
12. http://www.twitter.com/wrexhamcbc
14. https://www.facebook.com/cyngorwrecsam
15. http://www.facebook.com/wrexhamcouncil