Thank you for contacting Harlow Council.

We aim to respond to your email within 5 working days. We will advise you
which team your enquiry has been passed to with an enquiry reference where
appropriate.

We cannot take reports regarding missed bins or collections by email due
to the timescales involved. Please report this on our website
[1]www.harlow.gov.uk or call 01279 446655.

If your enquiry is urgent please call Contact Harlow on 01279 446655
between 09:00 and 16:45 or for emergencies after 16:45 please call 01279
446666.

Harlow Council, Civic Centre, The Water Gardens, Harlow, Essex, CM20 1WG

Visit our website [2]www.harlow.gov.uk         

Follow us on twitter [3]@HarlowCouncil

 [4]Description: Description: Description: Description: Description:
cid:image001.jpg@01CEF0FC.910EBC90

information on how we collect, use and protect personal information
generally, as well as your rights as a data subject please view our main
privacy notice on our website:
[5]http://www.harlow.gov.uk/privacy-notice

This E-Mail and any attachments are intended for the addressee only, and
may contain confidential or privileged information. If you are not, or
suspect you are not, the intended recipient, you must not copy, distribute
or take any action in reliance on it. If you have received this E-Mail in
error please notify us immediately and delete this E-Mail and any
attachments. Please note that although this message has been checked for
viruses, we cannot guarantee that this message or any attachment is virus
free or has not been intercepted or amended. The information contained in
this E-Mail may be subject to public disclosure under the Freedom of
Information Act 2000. Unless the information is legally exempt from
disclosure, the confidentiality of this E-Mail and your reply cannot be
guaranteed. The views of the author may not necessarily reflect those of
the Council. All communications sent to or from the Council may be subject
to recording and / or monitoring in accordance with relevant legislation.

References

Visible links
1. http://www.harlow.gov.uk/
2. http://www.harlow.gov.uk/
3. https://twitter.com/HarlowCouncil
5. http://www.harlow.gov.uk/privacy-notice

Dear Hannah,

Your Freedom of Information request has been logged under reference RFI479081813
Please quote the above reference number should you require any further information, we will respond within 20 working days.

How will we use your personal information?
Harlow Council will process the personal information you have provided under Article 6(1)(b) of the General Data Protection Regulation 2016/679 (GDPR) for the purposes of processing this request for information. The information is also used to compile statistics for use by Harlow Council, however, this does not include information that will identify you as an individual.

Although it is not our intention to collect any other personal information and/or sensitive personal information (e.g. in respect of race or ethnic origin; political opinions; religious or similar beliefs; physical or mental health or condition; sexual history or orientation; trade union membership), you may provide information of this type inadvertently in your response(s) to particular areas of this form (for example Part 5 'Do you have any special needs when viewing the information or in what format it is provided?'). Any sensitive personal information collected will be kept confidential and secure and will not be shared with any third parties.

Who will we share your personal information with?
Your information will be shared with the relevant departments of Harlow Council in order to provide the information you have requested. Your information will also be shared where the Council is under a legal obligation to do so, for example between our services and with other official organisations, such as the Police and other government bodies.

How long will we keep your information?
Records relating to this request for information will be retained for three years from the date of the last action.

For more information on how we collect, use and protect personal information generally, as well as your rights as a data subject please view our main privacy notice on our website by visiting http://www.harlow.gov.uk/privacy-notice

If you do not have online access a paper copy of our main privacy notice can be provided by contacting us on the details provided below.

Best wishes,

Contact Harlow

Harlow Council, Civic Centre, The Water Gardens, Harlow, Essex, CM20 1WG
Contact Harlow - 01279 446655

Visit our website www.harlow.gov.uk

Follow us on twitter @HarlowCouncil

For the latest information and advice on COVID please visit the government website

show quoted sections

Dear Hannah,

Please find response to your request attached.

Regards,

Miroslav Sihelsky
Geographic Information Systems (GIS) Manager
GIS and Infrastructure
Tel: 01279 446176

Visit our website
Follow us on Twitter
Like us on Facebook
Watch our videos on YouTube

Harlow Council, Civic Centre, The Water Gardens, Harlow, Essex, CM20 1WG

This e-mail is intended only for the addressee named above. As this e-mail may contain confidential or privileged information if you are not, or suspect that you are not, the named addressee or the person responsible for delivering the message to the named addressee, please telephone us immediately. Please note that we cannot guarantee that this message or any attachment is virus free or has not been intercepted and amended. The views of the author may not necessarily reflect those of the Council. The Council process your personal data in accordance with its privacy policy that can be found on our website www.harlow.gov.uk/privacy-notice

show quoted sections