This is an automated response confirming receipt of your email by East
Suffolk Council’s FOI mailbox.

Thank you contacting us. We aim to make an initial response to all emails
within 5 working days.

If you have made a request under the Freedom of Information Act (FOI) or
Environmental Information Regulations (EIR) we will log your request and
send you an acknowledgment including the reference number.

More information about how we deal with FOI and EIR requests can be found
on our the Council’s [1]FOI & EIR webpage.

If you are requesting personal data under the Data Protection Act please
see the Council’s [2]Data Protection webpage.

For enquiries about anything else, please see the Council’s “[3]contact
us” webpage.

Data Protection and the UK General Data Protection Regulation (UK GDPR)

In order to respond to your enquiry, we may collect and retain a record of
your personal information. This information enables us to reply to your
requests and to keep a record of your contact with the Council.

Your information will not be used for any other purpose unless we obtain
your consent.

Depending on your enquiry, we may need to share your personal information
with one of our partners. We will only share your information with our
partners if we need to do this. Our partners Suffolk Coastal Norse and
Waveney Norse work to the same stringent data protection standards as we
do and any personal data shared with them remains Council data held on our
behalf.

If you object to your data being retained or shared, please let us know as
soon as possible. It may affect our ability to progress your case.

For more information please see the Council’s [4]UK GDPR privacy notices,
in particular the Customer Services notice.

Kind Regards,

[5]East Suffolk Council logo Dougie, Helen and Sara | Customer Experience
Team
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Dear Hannah Jewell,

Thank you for your request, which we have given the above reference
number.

Your request will be dealt with under the terms of the Environmental
Information Regulations 2004 (EIR) and/or Freedom of Information Act 2000
(FOI) and will usually be answered within 20 working days.

If your request falls under EIR and is particularly complex or requires
the retrieval of a large amount of information, we may extend this to 40
working days. If this is the case, we will notify you as soon as it
becomes apparent.

While no charges are made for the submission of requests, the council is
entitled to apply reasonable costs for disbursements (i.e. photocopying,
postage etc). Where charges apply we will notify you before releasing the
information.  Please see our published fees and charges:
[1]http://www.eastsuffolk.gov.uk/yourcounci....

If you have any queries about this request please contact us at the email
address above.

Please quote the above reference number in any future communications.

Please note that for requests received on non-working days the 20 working
days will be calculated from the start of the next business day.

Kind Regards,

Dougie

[2]East Suffolk Council Dougie Archer | Customer Experience/FOI Officer
logo  

[3]Twitter logo and link East Suffolk Council 
to East Suffolk
twitter[4]Linked In logo  
and link to East Suffolk
Linked In[5]Facebook logo [8]www.eastsuffolk.gov.uk  
and link to East Suffolk
Facebook[6]You Tube logo [9]www.eastsuffolkmeansbusiness.co.uk 
and link to East Suffolk
You Tube[7]Instagram logo  
and link to East Suffolk
Instagram Our ambition is to deliver the best possible
quality of life for everyone who lives in,
works in and visits East Suffolk.

[10]We are East Suffolk

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Dear Hannah Jewell,

Please find attached the response to your request.

Copyright and re-use of information

Information for which the Council holds the copyright may be used for
private purposes but must not be used for commercial purposes unless you
have advised us you wish to re-use it and you have our permission to do
so. Published datasets may be reused under the [1]Open Government Licence
for public sector information. In certain circumstances, the Council may
be required to disclose information for which it does not hold the
copyright. In these circumstances you must respect the rights of the
copyright owner and seek the copyright owner’s permission to re-use the
information. Please refer to the East Suffolk [2]FOI page for more
information about reuse of information.

This concludes your request.

If you require translation of the information you have been sent, please
contact us.

We proactively publish information and encourage you to check our website
before making a request. The FOI webpage contains links to some of our
most [3]frequently requested information which is already published on the
website.

If you have any queries or are dissatisfied with the information we have
provided in response to your request, please contact us at the email
address above.  Details of our Internal Review process can be found on the
East Suffolk [4]FOI page.

More information about how we deal with requests under the Freedom of
Information Act, Environmental Information Regulations and Data Protection
legislation can be found in the [5]Access to Information pages of our
website.

Please quote the above reference number in any communication about this
request.

Kind Regards,

FOI Team

[6]East Suffolk Council logo Freedom of Information Team

[7]Twitter logo and link to  
East Suffolk twitter[8]Linked
In logo and link to East East Suffolk Council 
Suffolk Linked In[9]Facebook
logo and link to East Suffolk 0333 016 2000
Facebook[10]You Tube logo and
link to East Suffolk You [12]www.eastsuffolk.gov.uk  
Tube[11]Instagram logo and
link to East Suffolk [13]www.eastsuffolkmeansbusiness.co.uk 
Instagram
 

Our ambition is to deliver the best possible
quality of life for everyone who lives in,
works in and visits East Suffolk.

[14]We are East Suffolk

From: FOI <[email address]>
Sent: 17 January 2023 10:17
To: Climate Emergency UK <[FOI #937679 email]>
Subject: FOI/ EIR request: FOI479088845 - Council electricity tariffs and
renewable electricity generation

Dear Hannah Jewell,

Thank you for your request, which we have given the above reference
number.

Your request will be dealt with under the terms of the Environmental
Information Regulations 2004 (EIR) and/or Freedom of Information Act 2000
(FOI) and will usually be answered within 20 working days.

If your request falls under EIR and is particularly complex or requires
the retrieval of a large amount of information, we may extend this to 40
working days. If this is the case, we will notify you as soon as it
becomes apparent.

While no charges are made for the submission of requests, the council is
entitled to apply reasonable costs for disbursements (i.e. photocopying,
postage etc). Where charges apply we will notify you before releasing the
information.  Please see our published fees and charges:
[15]http://www.eastsuffolk.gov.uk/yourcounci....

If you have any queries about this request please contact us at the email
address above.

Please quote the above reference number in any future communications.

Please note that for requests received on non-working days the 20 working
days will be calculated from the start of the next business day.

Kind Regards,

Dougie

[16]East Suffolk Council Dougie Archer | Customer Experience/FOI Officer
logo  

[17]Twitter logo and link East Suffolk Council 
to East Suffolk
twitter[18]Linked In logo  
and link to East Suffolk
Linked In[19]Facebook logo [22]www.eastsuffolk.gov.uk  
and link to East Suffolk
Facebook[20]You Tube logo [23]www.eastsuffolkmeansbusiness.co.uk 
and link to East Suffolk
You Tube[21]Instagram logo  
and link to East Suffolk
Instagram Our ambition is to deliver the best possible
quality of life for everyone who lives in,
works in and visits East Suffolk.

[24]We are East Suffolk

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