Cost to the authority of Universal Credit

Claire Wilde made this Freedom of Information request to Glasgow City Council as part of a batch sent to 426 authorities

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

To whom it may concern,

Please can I request under the Freedom of Information Act:

a) Any estimate of the total monetary cost to your authority of the introduction of Universal Credit since its inception in 2013 (ideally broken down by municipal year and including 2018/19 to date);

b) The total monetary value of any crisis loans funded by yourselves and given to Universal Credit claimants since January 1 2013;

c) The total funding given by yourselves to third-sector organisations for the purpose of supporting Universal Credit claimants since January 1 2013;

d) The cost to yourselves of offering support or advice to Universal Credit claimants who are in financial difficulty or struggling with the process of claiming Universal Credit since January 1 2013;

If the following request cannot be met within cost limits, please provide advice on how I may refine my request.

Yours faithfully,

Claire Wilde

Customer Care Centre, Glasgow City Council

New Service Request was submitted: RQST00006901312
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will automatically be associated with this Service Request

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Dickson, John (Revenues), Glasgow City Council

1 Attachment

Financial Services

Glasgow City Council

City Chambers,

Glasgow G2 1DU

Phone 0141 287 8186

Fax 0141 287 9568

Email:
[1][email address]

 

Our RQST
Ref 6901312

 

15 April 2019

 

Ms Claire Wilde

 

 

 

Email :  [FOI #561265 email]

 

 

Dear Ms Wilde,    

Request under the Freedom of Information (Scotland) Act 2002

 

Thank you for your email received on 15 March 2019 requesting that the
following information be provided to you:

 

“a) Any estimate of the total monetary cost to your authority of the
introduction of Universal Credit since its inception in 2013 (ideally
broken down by municipal year and including 2018/19 to date);

 

b) The total monetary value of any crisis loans funded by yourselves and
given to Universal Credit claimants since January 1 2013;

 

c) The total funding given by yourselves to third-sector organisations for
the purpose of supporting Universal Credit claimants since January 1 2013;

 

d) The cost to yourselves of offering support or advice to Universal
Credit claimants who are in financial difficulty or struggling with the
process of claiming Universal Credit since January 1 2013;

 

The Council is treating your request as a request under the Freedom of
Information (Scotland) Act 2002.

 

Before responding to your enquiry, as you are probably aware, Universal
Credit was introduced in various different stages. “New Claims” was the
first aspect of Universal Credit to be introduced to Glasgow in June 2015.
Thereafter, the full “roll-out” of Universal Credit to Glasgow did not
begin until October 2018 and was completed in December 2018.

 

The information which you have requested and which can be provided is
detailed below

 

a)    Any estimate of the total monetary cost to your authority of the
introduction of Universal Credit since its inception in 2013 (ideally
broken down by municipal year and including 2018/19 to date);

 

 

Ø          

                     

2015/2016 2016/2017 2017/2018 2018/2019
£179,070 £91,947 £69,485 £2,182,325

 

 

 

b)    The total monetary value of any crisis loans funded by yourselves
and given

to Universal Credit claimants since January 1 2013;

 

Ø  £ 467,312

 

 

c)    The total funding given by yourselves to third-sector organisations
for the purpose of supporting Universal Credit claimants since January 1
2013;

 

Ø  £123,487

 

 

 

d)    The cost to yourselves of offering support or advice to Universal
Credit

claimants who are in financial difficulty or struggling with the process
of claiming Universal Credit since January 1 2013

 

 

Ø  £2,055,056

 

I am to advise you, the Council does hold any information relating to the
number of bedrooms within residential property. Neither does anyone else
hold the requested information on our behalf. Accordingly and in terms of
section 17(1) of the act, we are unable to comply with this particular
request.

 

However as discussed, I am able to provide you with the number of empty
properties as detailed in the annual Council Tax base return from 2008
onwards. This information, is contained in the attached spreadsheet. 

 

 

The Council accordingly feels that it has complied with your request.
 However, if you feel that this is not the case or have any questions
relating to information contained within the spreadsheet, I can be
contacted at the noted e-mail address or on telephone number
0141-287-8186.

 

However, should you be dissatisfied with the way Glasgow City Council has
dealt with your request you are entitled to require the council to review
its decision.  Please note that for a review to take place you must:

 

:

 

·         Lodge a written requirement for a review within 40 working days
of the date of this letter

·         Include a correspondence address and a description of the
original request and the reason why you are dissatisfied

·         Address your request to the ;

 

Director of Governance and Solicitor to the Council

Glasgow City Council

City Chambers

George Square

Glasgow G2 1DU

 

Email: [2][email address]

 

You will receive notice of the results of the review within 20 working
days of receipt of your request. The notice will state the decision
reached by the reviewing officer as well as details of how to appeal to
the Scottish Information Commissioner if you are still dissatisfied with
the Council’s response. You must request an internal review by the Council
before a complaint can be directed to the Scottish Information
Commissioner. For your information at this stage, an appeal can be made to
the Scottish Information Commissioner by contacting her office as follows
if you do remain dissatisfied with the outcome of the Council’s review
decision -

 

Address: Kinburn Castle, Doubledykes Road, St Andrews, KY16 9DS.

Email: [3][email address]

Telephone: 01334 464610

You can also use the Scottish Information Commissioner’s online appeal
service to make an application for a decision:

[4]www.itspublicknowledge.info/appeal

 

Please note that you cannot make an appeal to the Scottish Information
Commissioner until you have first requested an internal review by the
Council.

.

If you wish to submit a complaint to the Council in relation to the manner
in which it has handled your request for information then you can do by
requesting that the Council review its decision. Details of how to request
a review are set out in the above paragraph “Right of Review”.

 

Yours sincerely

 

 

John Dickson

Executive Compliance Officer

Financial Services

Glasgow City Council

 

Glasgow - UK Council of the Year 2015
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Thank you very much for this detailed response.

Can I please clarify your response to Qa) - the total cost of Universal Credit to your authority, which totals about £2.5m when these are added together.

Is this a cost the authority has had to bear itself, rather than anything reimbursed by the Scottish Govt or UK Govt? It seems an extraordinary cost for the council to have to meet.

Kind regards,

Claire Wilde