Cost Regarding Bus Lane PCN

Mr Williams made this Freedom of Information request to Norwich City Council

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was successful.

Dear Norwich City Council,

Please provide me with a total breakdown of costs incurred with the issuing, processing and charging of this PCN: JX00494985.

This should include any fees incurred including but not limited to:
Payment processing fees
Postage fees
Administration fees (which could include fees from third parties such as IMPERIAL, 3sixty or others)
Staff time during the processing of the PCN
Any other relevant or one off costs in regards to this PCN

My reason for asking is to analyse the cost benefit of pursuing a PCN, this information would be very useful to analyse the performance and relevance of PCN's and assess the Councils stance on them and one of its revenue streams.

I look forward to hearing back from you regarding this matter.

Yours faithfully,

Mr Williams

CIVICA MAILBOXES, Norwich City Council

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3. https://www.norwich.gov.uk/info/20344/pa...

FOI QUERIES, Norwich City Council

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Dear Mr Williams,

 

Thank you for your Freedom of Information request. I can confirm the
information you have requested is held by Norwich City Council.

 

Request

 

Please provide me with a total breakdown of costs incurred with the
issuing, processing and charging of this PCN: JX00494985.

This should include any fees incurred including but not limited to:
Payment processing fees
Postage fees
Administration fees (which could include fees from third parties such as
IMPERIAL, 3sixty or others)
Staff time during the processing of the PCN
Any other relevant or one off costs in regards to this PCN

My reason for asking is to analyse the cost benefit of pursuing a PCN,
this information would be very useful to analyse the performance and
relevance of PCN's and assess the Councils stance on them and one of its
revenue streams.
 

Response

 

Issuing processing and charging of this PCN was wholly contracted to
Imperial. The council pays a fee of £8.93 to Imperial to issue a PCN.

 

Please quote the reference number PN7496434 in any future

communications relating to this FOI request.

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two months of the date of receipt of the response to your original letter and 
should be addressed to:

 
Data protection and information team leader

Norwich City Council

City Hall

Norwich NR2 1NH

Email:
[1][email address]
 
If you are still dissatisfied with the council’s response after the internal review 
you have a right of appeal to the Information Commissioner at:
 

The Information Commissioner's Office 
Wycliffe House 
Water Lane 
Wilmslow 
Cheshire SK9 5AF. 
Telephone: 01625 545 700 
Website: [2]www.ico.gov.uk

I will now close your request as of this date.
 
Yours faithfully
 

Data protection and information team

Norwich City Council

Email: [Norwich City Council request email]  

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